Jesse and Tawna are AMAZING!! They are both so helpful and informative and will do dang near almost…read moreanything to make the customer happy!!

Best Pawn shop ever!! Will keep coming here everyone there is so helpful! Grateful customer…read moreservice! Always fine what I'm looking for.

super super cool the manager is realy nice the have coins and bills but the dont have restroomsread more

This was the BY FAR THE MOST TERRIBLE PLACE I'VE ever been. We were about to go in when we heard a…read moreguy name off somethings he'd brought in to pawn. One was an old horse saddle. The lady customer asked the young man if she could see the saddle first? It was still out in his truck... the owners wife went off screaming and yelling at her Saying "WE HAVE TAXES AND PROPERTY BILLS, ELECTRIC BILLS AND WE HAVE TO EAT. We walked out hearing her continually SHOUTING INSULTS AT THE OTHER WOMEN. She by no means would starve to death ANYTIME SOON. I could see something high dollar or multiple items but this was a cheap OLD item. The stupidity and GREED of that owner way WAY, WAY OUT OF LINE!!!!!!!!! I would give a zero or better yet a negative star if possible. What ignorance and greed does to people is VERY SAD. We took our time and money ELSEWHERE. I suggest you do the same. But of course it's your chose!

I went in on a Monday. Wanted to get a link taken out of a watch. Unfortunately the lady that does…read moreworks Tues - Sat. The gentleman who did great me though was kind as could be. Coolest part is they have a nice selection of case knives, like the one your daddy gave ya. It's 10 bucks to take out a link. Not the worst price. Kay's Jewelry will charge you 25. For what you're doing I'd say offer it as a service. If you need a link removed amazons 8 dollar one works great and you won't have to worry about it again. It's easy, and if you can't figure it out by looking at it YouTube is a click away. However, this isn't a watch shop. The store was very inviting and clean. The customer service was top notch. I'd more than likely grabbed a case knife if I wasn't paying 10 bucks to remove a link from a watch though. I still recommend you try this place out if you into gold and silver though.

We've done business with John for about a year now I think and he's always been good to us! Very…read morepersonable and pleasant to be around and I've yet to have a bad experience here!

Friendly, HONEST, and do great work. I have had them do several jewelry and Rolex watch repairs. 5…read morestar service.

Graciously added some links to my watch even as they were getting ready to close. Kind and quick…read moreservice!

If you are looking for a safe and friendly environment to buy or sell gold or silver, then look no…read morefarther, Tom and Chris are there to assist you with whatever you are looking to do. Their pricing over spot are more competitive that the vast majority of other big-name dealers in the DFW area! They also do jewelry repairs. I highly recommend Cowtown Gold & Silver!!!!

I'm always treated excellent every time I come in there. I used to sell gold at the pawn shops but…read morethe pawn shops act like they live for telling u that something's not real. After I was treated rudely at cash America and told that my necklace wasn't real gold I went to cowtown and it was 18 k and it sold for $1000. I recommend this place bc they not only provide great customer service they are knowledgeable about coins. Also I feel they're very honest. Every jeweler in DFW wanted $100 to change my watch battery but cowtown did it for $10.

Troy has been our jeweler for decades. I refer everyone I can to him. I get compliments all the…read moretime on my custom made rings and necklace I have. I absolutely love his whole team. If you want the best go to Troy!

They are closed. You have to go to there Granbury, Texas store!!! How freaking frustrating!!!!read more

I was looking for a jeweler to size down my wedding ring. Many locals recommended Tanco so that is…read morewhere I went. From the moment I walked in, everyone was so kind and so helpful. They exceeded my expectations with sizing down my ring. Diamonds didn't have to be moved. You can't see any sort of "cut" in the band. They did an excellent job!

Let me tell you about Tanco Creations Jewelry, and trust me, it's a story worth hearing!…read moreSo, my jewelry was looking pretty neglected , because it had been Naturally, I did what any self-respecting human does: I hit up the good ol' Google machine for "jewelry shop in Weatherford." Tanco popped right up, and little did I know, my accessories were about to get a serious glow-up. First contact: The phone call. I braced myself for the usual stiff customer service voice and probably a hidden fee for breathing near their establishment. Instead, a voice as sweet as a glass of iced tea on a hot day answered. I asked "Do y'all clean jewelry?" Im half-expecting to hear about a gold-plated cleaning fee. Her reply? "Oh, we don't usually charge for that!" Hold the phone!That's awesome. "But... I have a ton of jewelry," I confessed, picturing my entire collection of sad, dull rings and bracelets. "Just bring it in!" she said. Folks, that's what we call a genuine "come on down!" moment. Walking into the store, I was fully prepared for the aggressive sales pitch, I'm from Dallas, the homeless man at door is trying to sell you something. Instead, I was met with a warm, "Welcome! How are you?" Not a single soul tried to push a sale, suggest an upgrade, or even hint that my current jewelry situation was a dire emergency. It was just pure, unadulterated, friendly hospitality. Then came the moment of truth: I proceeded to unload what felt like a small mountain of jewelry onto their counter. I mean, enough sparkle (if it were clean) to make a disco ball feel insecure. I fully expected them to look at me like I'd just handed them a bag of rusty nails and then present a bill that required a second mortgage. But nope! They calmly took everything, meticulously cataloged each piece, gave me a timeframe, and sent me on my merry way, told me it would be around 20 bucks since it was so much but shouldn't be more then 50. There was a bracelet that needed a touch up... she then gave me two pieces of Hershey's chocolate (yes I believe it's better then the French stuff) and told me she'd call me in a couple days. Just as I was about to skip out the door, a thought popped into my head. "Hey," I mumbled, feeling a little sheepish, "could you maybe... size all of this for me? I'm actually planning on selling most of it." Now, this is where most places would probably give you the side-eye and then quote you and remind you they don't work for free, we will need an "expert appraisal service." But not here at Tanco! With a smile so bright it could outshine any diamond in their display case, she said, "Well, of course!" Zero hesitation. Zero judgment. Just pure, helpful awesomeness. I did take a few minutes to browse around, and seriously, their jewelry is absolutely stunning. When I'm finally in the mood to buy something new instead of just cleaning and offloading my old stuff, you can bet your bottom dollar I'll be heading straight back to Tanco Jewlery. They've earned a customer for life, not just because their pieces are gorgeous, but because their service is genuinely kind, incredibly helpful, and just plain wonderful. Do yourself a favor and go check them out. Your jewelry (and your stress levels) will thank you.

I wish I could leave 0 stars…read more Jack (man-child) and Lady Ann Miller are two of the most disrespectful people I have ever dealt with. Ladye Ann was actually pretty accommodating until having to get Jack involved. Which is when they turned on this weird stern mom and dad act. Both talking down to me as if I were their child. Stating that They "were going to talk, and I was going to listen" multiple times to even take a call with me. When I asked politely for them to hear me out, I was hung up on immediately multiple times. I have about 6 recordings of the ridiculous interractions i've had with the two of them on the phone the past 2 days trying to get this resolved. Initially I brought my wife's ring in for a repair of a loose main stone in her wedding setting. F, SI2,1.09 ct stone with no major visible flaws after 7 years of ownership. Purchased from a reputable wholesaler my entire family has worked with for 25+ years. When I recieved the ring back, I was told that "material was added to the prongs because they were weak. Ok, whatever is needed to make the ring solid. 2 min later I noticed a large imperfection partially underneath one of the prongs. The diamond now has a visible fracture or some sort of damage. The sales person stated it was an inclusion, and I refused possession of the ring and told them that was not correct. They requested my certification for the stone (which I provided, EGL Hong Kong) and brought the ring to a weekly meeting at which they decided to take the stone to their independent gemologist in Colleyville, who they would not provide the name of. The gemologist informed them that the stone was fracture filled previously and when heated the fill material came out, any clarity enhancement such as fracture filling would be noted on the certificate and is not. They said my jewler purchased a non-fracture filled stone, with an SI2 grade, then fracture filled the stone before selling to me. no inclusion or fracture is noted in the area on the certificate. Haltom's refunded my initial repair and offered to have the diamond fracture filled again. The repair was not up to par and the blemish is still plainly visible to the naked eye. I am unhappy. I wanted to get it done again by someone else and Ladye Ann would not tell me the name of the repair shop that did the mediocre job and ignored my messages and calls for nearly 2 weeks until I called back through the downtown store's main line. Regardless, I took possession of the ring and have sought out an independent gemologist and diamond cutter to provide secondary opinions. Which, I will be happy to update my review with if Haltom's is proven not at fault. Today, I got through to Jack. And, the conversation was more of the same, not accepting any responsibility for the botched repair, calling me names, saying my frustrations were essentially me blabbing (I can't remember the weird word he used). At the end of the conversation I lost my cool out of frustration for their smugness, inability to accept responsibility, and disrespect. I've never spoken to someone who had such a horrible demeanor. My recommendation is to avoid these smug unprofessional people and do your business literally anywhere else.

I sincerely cannot thank Will and the whole team at Haltom's Jewelers for not only their 100%…read moreprofessionalism but also for their sincere customer service. I could go into my huge spill as of why but seriously hands down the best of the best!