Very professional and friendly. Competitive buy back prices…read moreon silver American Eagles

Professional, helpful, friendly. Gave me cash for my mother's silver creamer and sugar set, and…read moresalt & pepper shakers!

I was in the market for some new Native American pieces! I did forget to check in since I was Soo…read morebusy looking at all the beautiful pieces they had! I was able to find two rings and earrings. The price is top tier compare to antique stores or pawn shop. The ring with red coral and turquoise was 25.00!! The other ring was only 15.00! I had to scoop up the unique lapis earrings. And yes they were only 30.00!!!! The staff bought all the native pieces they had and was very patient with me trying them on and making my decision. I requested for the pieces to be clean and no hesitation at all in doing so! Keep in mind if using a card, there is a small fee. Try to bring cash. Love, love this store and now a new customer! I will for sure be back in a few weeks for more earrings!

This is an update, have been going for over 5 years and. Brian is consistently fair. I trade and…read morebuy and sell and just try and give him as much business as possible bc he's such a good guy and the store is well ran. Thanks Brian for all the help and guidance in the precious metals department.

I had a great time with this company and would definitely go back…read more I would like to buy more jewelry from you so I can come over anytime after I take my son to school

I previously wrote a Google review about my experience with Jewelry Authority but since it…read moreMYSTERIOUSLY disappeared, I figured I'd write it here on Yelp. Months ago, I took a really nice 5 row diamond channel ring in Jewelry Authority to be sold. They offered me $415 but I declined it. So they gave me a piece of paper STAMPED with their business logo along with the price offered and told me it was good for 7 days. I waited a couple of weeks for gold to climb a little more in price and when I took the ring back to be sold - Zane (the guy that works there and makes offers) literally looked me in my face and offered me $360!! Even though gold had went up in price, he literally offered me LESS that what he previously offered. That's crazy!! On top of that, I questioned why he had offered me LESS and explained to him that they had offered me more the first time. He asked me if I had the piece of paper that they had initially gave me with the offer and when I showed it to him, he shrugged his shoulders and didn't say anything else. So why even ask me for it? That was my LAST time dealing with them and I would highly suggest that if you have a nice piece of estate jewelry, try to sell it elsewhere before taking it to Jewelry Authority.

As someone else said in another review, I believe that they have their negative reviews deleted off…read moreof Google. So I took this route to leave a review. Went to Jewelry Authority with a 7ct, 10k Citrine ring that weighed a little over 4g. They literally offered $93! $93 whole dollars. 10k is going for maybe $68 per gram. Yet, they offered me $93 for the entire ring! How insulting is that? This seems to be a common thing with their business and I'm truly wondering if they only lowball a certain demographic of people. It's bad business and a bad look! Thankfully, I took to ring to a coin/gold business for scrap and they took the stone out of the ring and gave me almost $200 for it. I sold it for scrap more than JA offered! And I kept the stone! So do yourself a favor and avoid Jewelry Authority if you want to get sell your jewelry. You'll probably get more selling it on your own or scrapping it.

I was extremely pleased with everything about this transaction. Kyle was very professional and…read moreworked with me to get what I needed for the jewelry I was selling. If you were thinking about selling your jewelry, or buying some, go see Kyle on National Service Road. I promise you you will not be disappointed.

Good honest people they'll tell you what you have what it's value is and how much they would pay yaread more

1st visit and got a great value for what I was selling. Very nice and knowledgeable owners.read more

best in town !! great staff ! great prices! & good deals !…read morelove retro gaming? come here!!

Went here with my sister and we were greeted upon entering staff was helpful friendly and…read morecourteous. We ended up buying some beautiful pieces of jewelry; my sister bought a unique absolutely gorgeous gold bracelet and I got a ring for me a gold chain for my son. Very pleasant experience. Chris, Brittany and Thomas were great!

Terry Kahn and Karen Lester are professional, responsive, knowledgeable and skilled. I have used…read moretheir appraisal, buying/selling and repair services for years and am always very pleased . I also applaud their honesty and integrity .

I can't say enough good things about Jewelry Appraisals of NC!!!!…read more I called to ask if I needed an appointment and although she said I did she fit me in that day. She asked what I needed appraised and what I was looking to get out of the appointment. I was very clear with her on the phone that I was looking to authenticate a piece I bought online and that I would not be getting paperwork. Which means the appraisal is free. They only charge if you want paperwork to insure the item. I was a little hesitant because everywhere else wanted to charge just to look at the piece. But I went in and Karen was amazing! She looked at the piece thoroughly with several pieces of equipment and went to ask her other appraiser to double check her thoughts. She didn't even ask me what I paid for the item until after she gave me all her findings and thoughts. So I know she wasn't just telling me what I wanted to hear. (A little background... I brought in an antique camphor glass necklace. The value of it is in its age and detail not so much the material. It is really valued more as a piece of art then a piece of jewelry. Because if you scrapped it the materials would be worth very little). She was spot on what I paid for it. So I was relieved that I didn't over pay. Especially understanding that a piece like I had the value is a bit subjective. And even though Karen knew she wasn't going to make a penny she took all the time in the world to answer every last question I had very thoroughly. She even took the time to give a look at my vintage engagement ring and talk about that. She gave me estimates to fix some things and was not pushy at all. And the price to fix the items was pennies . Furthermore, had I wanted a written appraisal their prices are very low compared to other jewelry stores. And here is the thing folks. They are APPRAISERS. This is what they do!!! Not a side hustle for a jewelry store, this is what they dedicate there knowledge to!!! I will forever be taking all my pieces to Karen and Jewelry Appraisers of NC for appraisals and repairs and I suggest you all do the same!!!!!