My fiancé and I came in to purchase some jewelry for her to wear to our wedding next month. She…read morefound her tennis necklace from the Swarovski Ariana grande collection. Apparently she had her eyes on this for a while. She researched pricing and royale jewelers was spot on with the price points. We were helped by jasmine. Who has helped me before on three different occasions I might add, though i hadn't purchased anything from this location yet. But her customer service kept me coming back. I looked over their wide selection of watches and jewelry. A very fine selection. We landed on the tennis necklace and a Swarovski pen to sign our legal documents the day of our wedding. They worked on our financing options with us and were able to engrave our last name and date of our wedding onto our new pen of commitment. She was patient with us and didn't push any boundaries when it came to making a purchase. We will be coming back for a few watches and some Swarovski crystal sculptures. Thank you !

Never met kinder business owners and team. They are such lovely people, I highly recommend doing…read moreall of your gift shopping at Royale Jewelers. They are true gems and their jewelry is absolutely beautiful and high quality.

There is something about walking into a place and right away knowing you feel like your in good…read morehands. That's how I felt when I walked in, and saw Carmen standing there with her beautiful smile. I was looking for my engagement ring to be cleaned as my wedding approached and I had hopped on yelp and looked for a place close by with good reviews. And yes that brought me to this place. But it wasn't just the reviews that say it , the customer service I experienced in person was professional, clear and extraordinary.! You can tell they really care about the customers and that to me is the best, I will definitely be going back in the future. This business has really impressed me, and would recommend it to anyone reading this. My ring came out spectacular, like brand new. Carmen may God always bless you. Thank you for what you did.!

My parents have been coming here for at least 10-15 years and recently my mom had an old school…read morecombined combo wedding band and engagement ring from the 80's that we were looking to redesign while keeping the original diamonds. Initially we had planned on getting some quotes from a few jewelers, however we didn't make it past here due to the amazing customer service and knowledge. Carmen helped us along every step of the way, from educating us on our options to constantly keeping us informed on the status of the ring. With her help, we ended up creating a new customized ring so my mom was able to get an amazing facelift on her original ring (we ended up choosing a new band) while keeping all of the original diamonds (plus adding a few extra ones). I would highly recommend this place for anyone looking to bring their design to life or create a unique piece of jewelry.

Great in every way! Awesome prices and prices. My go to jeweler. Highly recommend. ​read more

My grandma came across Monalisa and recommended I go look for engagement rings after having a great…read moreexperience with Ray. She noted how kind and honest he is, and did not feel like she was being hustled. I first went with her after I got proposed to already with my great-grandma's wedding ring (which I did not expect nor expected to receive my great-grandma's ring). As seen in pictures, it is 3 tiered and missing some diamonds. It also needed to be resized. I took in her ring with the vision of using it as my "wedding band" even though it is my engagement ring. He was able to reorganize the diamonds into a single row/band and add more gold to make the band thicker. I was stunned at how beautiful it came out, he truly brought my vision to life and I still get to wear my great grandma's ring. I am currently looking to still get my wedding ring here, which I wanted originally to have it custom made with a teal blue sapphire, gold band a small lab diamond (which he said he can order) on each side of the stone. He has a great selection of sapphires to chose from and I found the perfect oval teal sapphire! Recently, my grandma gave me some of her old jewelry which was a gold ring with a black onyx stone and two small diamonds. I brought it in to Ray to see if I could possibly use those diamonds instead of ordering lab diamonds which he said he could! He even offered to melt my grandmas ring to use the gold AND the diamonds on it! So all I am really going to be paying for is the sapphire stone and for his work. I am so excited to see how it will come out. He even offers payment plans. It is awesome to have found a jeweler that will not just be a sales person while also repurposing my family's jewelry for myself!

We've been looking for a local jeweler to have a long term relationship with and think we finally…read morefound them! Patrick was very helpful and accommodating. We ended up getting my engagement ring resized (two babies later the ring didn't fit lol), fixed a diamond that fell out of my halo, and got a new solitaire ring (both the diamond and setting from pro gems)! While we were here we ended up getting all of our rings cleaned as well. (Yay, thank you to the hubby!) My husband and I can be quite picky when it comes to big purchases like this but you can see from the 5 star reviews here that Patrick comes off very accommodating but trustworthy. We felt the pricing was reasonable when comparing to online prices and you can get your setting customized here. He was not overly pushy but also gave honest feedback where needed. He recommended going with a bigger ring size than I thought I should go with but ultimately that was the right call given hands swell in the summer and there's no guarantee I'll lose weight (I was telling him I'm in the middle of losing weight lol... maybe too optimistic on my end?) I feel like that could be a sensitive topic for some women but he handled it well with light humor. The customized ring setting takes 3-4 weeks and resizing with fixing a diamond in the setting took about an hour. We came in unannounced the first time and Patrick invited us back the next weekend where he was able to show me the diamonds I wanted in the different carat sizes and cuts I wanted. I would highly recommend checking out Pro Gems and working with Patrick for any future engagement rings, anniversary rings, or any fine jewelry in general!!

This review is too long overdue. My family has been coming here for over a decade and Corinne…read morerecently designed and made my new wedding band and helped me change my engagement ring setting. Her attention to detail is extremely thoughtful and the craftsmanship is amazing. The customer service is also one of the best I've had and I'm absolutely in love with my new pieces. Definitely going to continue coming here for my future pieces and cannot recommend more than enough for others to please please get your jewelry pieces from her!

I was looking for my first Rolex and decided to visit Hing Wa Lee. From the moment I met Chris, the…read moreexperience was outstanding. He was incredibly patient, answered all of my questions, and took the time to let me try on different watches while explaining the available configurations and options without ever making me feel pressured. In less than a month, I received a call from Chris that a watch was available. While it wasn't the exact configuration I originally requested, I was thrilled to purchase my very first Rolex. The entire experience exceeded my expectations. I want to sincerely thank Chris for his friendliness, professionalism, and excellent communication throughout the process. He made buying my first Rolex a memorable and enjoyable experience. I would definitely recommend Chris and the team at Hing Wa Lee to my family and friends. I look forward to returning to work with Chris again for my next Rolex or jewelry purchase. Thank you for making my first Rolex experience so special!

Came in and signed up for some models that my wife has been wanted for some time. Came to see Jay,…read moreand let him know which models my wife wanted. After some time, he was able to get it for her. Now she is a happy wife and appreciate Jay for taking the time to helps us. Will definitely come back for the great service.

I have been coming in for three weeks straight looking at watches. I needed to buy five watches as…read moregifts and I really wanted to buy them all from one place. Since it was such a big purchase I took my time and kept paying the watches a visit. Each time I came in I was greeted by Sophie. She was patient with me each time I came in even though it looked as if I was wasting her time. Each visit , Sophie would take out the same watches I would ask for the week before and continued to give me services with a smile. Most people would get frustrated, instead Sophie helped me find watches on sale that would fit into my budget. I left the store with two bags full of watches and I didn't break the bank. Thank you Kay jewelers and Sophie for making this purchase quick and painless.

I took my parents wedding rings in to be sized, soldered together and engraved. They damn near lost…read morethem and tried to blame me for it. I will NEVER go here again

I decided to propose to my fiancé years ago but never had any money. Here I am ..... years…read morelater.... Still..... no money, but better credit. Three months ago I started hunting for a ring with what little money I had saved. I went to a total of 16 jewelry stores. Some in malls, stand alone stores, you name it I did the foot work to check for the Best Deal. From Rancho Cucamonga to Monterey Park I searched through different stores. I landed at the West Covina mall at the end of my journey. Every other jewelry store in that mall tried to rip me off. I would have paid $25,000 more than what was charged here at Don Roberto. Special shout out to Refugio for his customer service. Shout out to Patty as well for her patience. I can be quite a handful at times. The entire staff came together to help my wife and I purchase a ring to her liking and my budget. We couldn't be happier with our purchase. I came back in today three months later to get a family heirloom resized and deep cleaned. Again I was greeted with a smile at the door and all my needs were met. I will now bring all of my jewelry business to this location. Thank you again to the staff. Fin

My husband and I went in yesterday and we had such an amazing, friendly experience!!! We both…read morewalked out very satisfied and with what we were looking for! Thank you to the amazing staff you girls are amazing. Sendy and the other 2 girls that helped I forgot there names but you guys keep up the great work!!!

If you live locally and have simple Wedding bands in need of…read morepolishing, they offer a very reasonable price and very much satisfying result. They were also honest with me on repairs that they thought was too difficult. Much better than being promised that would have gone unfulfilled or worse. Glad to have supported a local biz.

It was my first time using Rowland Jewelers and they did a fantastic job with the repairs I needed…read moredone. I highly recommend them. They did a great job in a timely manner.

While searching for a place to replace the battery in my watch, I came across Tic Time and their…read moregreat reviews. I saw that they were appointment only so I sent a message. Within 3 minutes, I received a response and set up an appointment for that day. I was amazed at the rapid response. Walked in about 15 minutes early and met with Harry. Super cool and knowledgeable, gave me a quote. Said no worries on being early and went right to work. Took about 10 minutes and worked great. Walked out of there before my appointment time. Couldn't be happier with the service and will definitely be back. Thanks again Harry!

I went to go have them fix my watch for me which was a good experience since the lady helping me…read moregave me a good price for the alteration and she was super helpful in giving me a receipt and even calling her boss when the soonest the watch can be ready.

Scammers sold me a chain they said it was valued at 850 and that's what I payed but when I went to…read moremultiple gold shops they said it worth no more then 300 now all my hard working money is gone thanks you for scamming me You guys have my ID still cuz I left it there at your guys store that's my proof I texted you guys now reply

Not sure how this place has good ratings when their service is very poor…read more There's no need to hang up the phone when am just asking some questions to gather information before selling my gold. I just wanted to get some value information before making any major decisions.