Tic Time

Name: Tic Time
Address: 1478 Plaza Dr, West Covina, CA, 91790, US
Telephone: (310) 701-2636
Price range: $$ - Harry is trustworthy and honest hardworking professional watchmaker, had 2 fairly difficult br…
Rating: 4.8

4.8 (247 reviews)

ModerateWatches, Watch Repair, Jewelry Repair

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Tic Time - Beautiful, Classic Time Piece. - Watches Near Me - West Covina, California

Tic Time - Watches Near Me - West Covina, California

Tic Time - perfect watch adjustment!! - Watches Near Me - West Covina, California

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Reviews With Photos

I came in to get my watch adjusted and Harry was so kind and patient! He adjusted my watch right then and there! Thank you for your service!

Walked in hoping to have my watched fix! Harry was very helpful and was able to get my watched fixed right away! No hassle. Definitely coming back

Bob J.

Been going to this store for years and the customer service From Harry and his Dad has always been exceptional. They go above and beyond to ensure the customer has maximum satisfaction. Amazing customer service. If you need anything watch related this is the place .

Just got my watch back , they did an awesome job keeping me updated each step of the way.

Jose V.

I really liked their attention to detail, they kept me informed just about every step of the way, as my watch was being repaired. Come get your watches fixed , here.

Steve C.

Excellent experience with Harry from Tic Time. He really knows his watches and is a true Seiko expert. He had my kinetic Seiko watch fixed and working in no time. Thank you!

Junior M.

Took a few of my grandpa's watches to get a new battery and they were able to replace it in a matter of minutes! They're super knowledgeable and took the time to explain how my watch worked. I got my Bulova Precisionist battery replaced and hooked me up with a clean and repair of the band. He showed me how to save battery and what each pushers do. Definitely recommend stopping in and telling all my friends about this place!

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Adi

2 months ago

Harry is trustworthy and honest hardworking professional watchmaker, had 2 fairly difficult bracelet resize and removal read more

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John J.

5 months ago

While searching for a place to replace the battery in my watch, I came across Tic Time and their great reviews. I saw that they were appointment only so I sent a message. Within 3 minutes, I received a response and set up an appointment for that day. I was amazed at the rapid response. Walked in about 15 minutes early and met with Harry. Super cool and knowledgeable, gave me a quote. Said no worries on being early and went right to work. Took about 10 minutes and worked great. Walked out of there before my appointment time. Couldn't be happier with the service and will definitely be back. Thanks again Harry! read more

Tic Time - Battery replacement - Watches Near Me - West Covina, California

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William G.

8 days ago

Out of all my years of watch shopping and collecting. I have never came across such a professional place. Ever. This is by far the best watch place that has assisted me in my needs. I walked in looking for a watch and got exactly what I was looking for. Harry is a very educated man when it comes to this stuff and you can tell right away. I brought a watch to get sized a few weeks later and with in seconds he was done. Completely incredible. Thank you so much Harry and to all the other staff that has taken care of me and my friends. read more

Tic Time - Sized and clean - Watches Near Me - West Covina, California

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Joshua H.

1 month ago

Been going here for years always the best service always careful with your watch! Got in and out !

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Ashley C.

Elite 19

251

211

4 months ago

I got two watches battery replaced and he fixed the buckle for free. It was fast I recommend it

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Desem S.

4 months ago

I came in to get my watch adjusted and Harry was so kind and patient! He adjusted my watch right then and there! Thank you for your service! read more

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Kyle L.

4 months ago

Quickest watch repair/readjustment I ever had! The employee, which I believe is the owner repaired my watch within minutes of inspection. I really appreciate it, and recommend this business. read more

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Steven G.

7 months ago

Great quick service, friendly staff. Brought several of my watches here for maintenance & they always go above and beyond to help restore/fix them. Couldn't recommend them enough. Give them a try & you won't go anywhere else. 10/10 ! read more

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Michelle C.

5 months ago

Peter is such a nice man. He helped bring my husbands watch back to life!! He's been holding onto this watch for years. Glad we finally found someone to help figure out what it needed. Thank u so much. read more

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David M.

5 months ago

Harry is very knowledgeable, helpful, and he has excellent customer service. I highly recommend Tic Time for all your watch needs in the future. read more

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Charles K.

6 months ago

I've visited this watch store a handful of times, and each experience has been nothing but fantastic. Harry and his dad run the place, and they are genuinely some of the kindest, most patient, and helpful folks you could ever meet. They really take the time to listen, explain everything clearly, and you never feel rushed or pressured. You can tell they truly care about their customers. It's not every day you come across a family-run business that treats people with such respect and warmth. I feel very grateful to have found them. I can't recommend this store highly enough, and I'll definitely keep coming back! read more

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Frank B.

6 months ago

Walked in hoping to have my watched fix! Harry was very helpful and was able to get my watched fixed right away! No hassle. Definitely coming back read more

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Randy D.

3 months ago

Tic Time did an excellent job cleaning and polishing my watch--it looks brand new. Same-day turnaround was a huge plus. Professional, efficient, and reliable. Highly recommend. read more

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Bob J.

1 year ago

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Jose V.

Elite 26

200

465

2 years ago

I really liked their attention to detail, they kept me informed just about every step of the way, as my watch was being repaired. Come get your watches fixed , here. read more

Tic Time - Just got my watch back , they did an awesome job keeping me updated each step of the way. - Watches Near Me - West Covina, California

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Al D.

3 months ago

"Took my wife watch to Tic Time repair for battery replacement , and they provided top-notch service that exceeded my expectations. They are honest, highly skilled, and professional. The watch looks flawless--thanks to the team for their integrity and excellent work!" read more

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George T.

9 months ago

Reviews that are currently out there brought me to this family owned enterprise. Amazing, personable, knowledgeable,etc. Man who worked me through what I wanted and did a great adjustment of the band. Partner, his wife was there. Equally personable and a real asset. read more

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Alfred A.

4 months ago

Henry was great! We originally came in to get some sizing done for a watch I had purchased! He was friendly and very knowledgeable about EVERYTHING watch related! I'll only be coming here to get any servicing or future watch to add to my collection! read more

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Syed Muzammil M.

4 months ago

Harry was really helpful with his services.changed my battery and the leather strap for a really good price.

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Vanessa C.

1 year ago

Great customer service! He adjusted our watches very quickly! I recommend you coming here for any adjustments or services you need on your watches read more

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Steve C.

127

183

2 years ago

Excellent experience with Harry from Tic Time. He really knows his watches and is a true Seiko expert. He had my kinetic Seiko watch fixed and working in no time. Thank you! read more

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Junior M.

2 years ago

Tic Time - Battery replacement and cleaned - Watches Near Me - West Covina, California

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Margo L.

1 year ago

If you are looking for a watch, in need of Repair, or just looking to replace your battery, Tic Time does it all. All styles, and brands. No matter what your budget is, you will find what you are looking for. The owner is amazing and the staff are super friendly and knowledgeable. I purchased a beautiful classic timepiece. Was out of my budget but the owner worked with me to make sure I was a proud owner of it!! Thank you Tic Time! Highly Recommend. read more

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Victoria S.

7 months ago

from environment to staff, everything about this establishment is welcoming and friendly, went in to adjust a watch size and they did it right there in then, in less that 5 minutes. i appreciate the great service this place has to offer read more

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Alvaro R.

6 months ago

The staff here is very helpful and informative. Came to get my watch bracelet switched and Harry was very gracious with his help. Great selection of watches and services, I highly recommend this place. It's my go to for anything watch related. read more

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Ken Y.

2 years ago

Shop is really clean and nice and the owner is very kind and professional. I asked my old watch and he fixed well Price was so good and he said " if something happen then bring it again and I will take care of it " make me feel so comfortable and he is so professional mind. Thank you again read more

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Lisa R.

1 year ago

The gentlemen there was amazing explaining everything in detail about the watch services that he provides his expertise was phenomenal. I would definitely continue to go there in the future for my watch needs. Very professional and attentive! read more

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Matthew M.

1 year ago

Harry and Annie were both very friendly and helpful. Was immediately helped and got what I wanted done very quick. Would recommend to anybody that needs any sort of watch service. Would come back. read more

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Manolo L.

2 years ago

I recommend this store ask for Harry, great help. I brought mu watch for repair, I got it the same day read more

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Joshua P.

2 years ago

Harry came in clutch! Wanted this watch to be adjusted for upcoming wedding event. Reasonable pricing and quick fixing time! read more

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Kevin P.

265

2 years ago

I bought this watch in Japan and desperately wanted to wear this watch. Came over to tic time and they are quick to get my watch adjusted to fit my wrist with reasonable pricing. I will definitely be returning soon! read more

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Nareg M.

2 years ago

Fantastic experience! I brought a few watches that needed battery replacements and band replacements. As Harry quickly worked on the watches (and cleaned them up to look like new), I got a chance to look at the expansive inventory of watches and timepieces. Got myself a nice watch box too. It's a great shop with great service! read more

Tic Time - Watch box. - Watches Near Me - West Covina, California

Tic Time - Wife's watches. - Watches Near Me - West Covina, California

Tic Time - My watches. - Watches Near Me - West Covina, California

Tic Time - Watches in watch box - Watches Near Me - West Covina, California

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Daphne G.

2 years ago

Only place that replaces watch battery in the mall . Fast service for battery replacement , will take my other watches there! read more

Tic Time - Watch - Watches Near Me - West Covina, California

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Stacy S.

1 year ago

They were so nice and fixed the watches I brought in. Quick fast and helpful. One of the watches was so old , but they were able to find a battery to keep it working. Also nice to walk around the mall while waiting for the service to be done. read more

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Brant F.

Elite 26

2 years ago

I had several watches that needed a new battery. I took all six of them to this place inside the West Covina mall. I met with a man named Harry who quoted me a very fair price for all six of my watches and said he would have them all replaced within 45 minutes. Not only did he have the job done on time but he detailed all my watches for free and even sized them for me. I will definitely take my watches to this place from now on. read more

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Angel C.

263

3 years ago

I've had a huge collection of watches for a long time and never knew where to go, so I decided to try Tic Time! I was greeted by Peter who was so kind and patient, after showing him two watches that I thought needed batteries he explained that one of them was actually a vintage wind up watch! So I let him do his work and was amazed how quick and efficient he was, needless to say I'll be coming back with more watches to make sure they keep getting my business. Thanks Peter! Pros: - very kind staff - comfortable environment - good prices! - battery change & repairs get you 1 year free warranty from Tic Time Cons: - N/A read more

Tic Time - Vintage family watch - winding watch - Watches Near Me - West Covina, California

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Chris P.

2 years ago

Tic Time is the place to go if you need anything for your watches. Brought in my trusty Luminox and Harry replaced the battery and rubber gasket. They know exactly what they're doing and they do it little down time. Great customer service, fast work, affordable prices. Can't go wrong. read more

Tic Time - Luminox back in action after a fresh battery change! - Watches Near Me - West Covina, California

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Elias O.

1 year ago

Great help, went by asked about repair for my watch. He was very polite and answered all my questions, will definitely return!

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Rich C.

2 years ago

Came here to say to get my watched checkout and to get service. Great service from Harry, he went thru my watches and set the times, changed batteries. He also has a lot of great watches. Roll thru. Second to none service !! read more

Tic Time - Rolex watch - Watches Near Me - West Covina, California

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Isela R.

1 year ago

Great customer service!! First time here and we will be back !! He made my watch work again read more

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More info about Tic Time

1478 Plaza Dr
West Covina, CA 91790
Directions
(310) 701-2636
Call Now

Payment methods

Does Tic Time take credit cards?

Yes, Tic Time takes credit cards.

Indoor Amenities

Does Tic Time allow dogs?

No, Tic Time does not allow dogs.

Outdoor Amenities

Does Tic Time have bike parking?

Yes, Tic Time has bike parking.

Does Tic Time have parking?

Yes, Tic Time has parking options. Garage Parking, Street Parking

Other Amenities

Is Tic Time wheelchair accessible?

Yes, Tic Time is wheelchair accessible.

From the Business

Specialties

Welcome to Tic Time West Covina. We Specialize in sales and repairs of watches. We carry over 25 Fashion watch brands in stock. We also do watch repair on site. Whatever you need that deals with time, we can definitely help.

History

Established in 2013.

Tic Time has been around for 30+ years. This is our new location at the West Covina mall. A 3rd generation watch maker, watches have been apart of me my entire life. At the early age of thirteen, my father took me to his store to begin my apprenticeship on watches, since then, my love for watches has flourished.

Ask the Community - Tic Time

Hello was wondering if you buy watches, bvlgari?

Hi, Please text Harry @ (310) 701-2636. Thank You.

View question details

Hello. I bought an aftermarket steel bracelet for a Breitling Navitimer, but the curved end link holes do not line up correctly. Do you guys provide service to alter the end link and if so, how nuch would that cost?

Sorry…we don’t do that. It’s also not recommended to put aftermarket bands on a watch like that. Just fyi.

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Do you service Breitling chronograph watches?

Sure. Bring it in for a free estimate. I’m available tomorrow from 12PM- 5PM. Prices vary. I can tell you right from the beginning, for a complete job on a Swiss timepiece, it can be expensive. Just depends what you need. Is it an automatic… Read more

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Does your shop service Omega Speedmaster Reduced?

Yes, we do service Omega Speedmaster.

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How much for a new battery on a Fossil Grant Chronograph?

Hi, It’ll run up to $20 for a battery on that watch. Comes with a 1 year warranty.

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Do you guys accept credit cards?

Hi Jen, Yes we do. We accept Visa,Amex, Discover, and MasterCard.

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How much for a battery replacement for a Nixon Sentry watch?

It’ll run you $20 + tax

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How much to put a battery in Nixon 51-30 and resize?

It’ll run you about $30-$35. Comes with a 1 year warranty & we do it for you in 20 minutes.

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How much will it cost for a battery replacement?

What kind of watch is it? Prices Vary depending on the watch & battery.

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Hello, just wondering how much it would cost to adjust the hour hand? So the issue lets say its 3 o'clock, the hour hand is ahead slightly half a second. Its minor but it bothers me (little OCD). The watch is an Orient Mako II automatic, thank you.

Hi, This can be a little more complicated than it sounds. The reason being, there might be a broken gear or gears inside of the watch. This is the reason why the hands are… Read more

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Can yu replace the g shock screw on band? And if so how much?

If it's a basic pin, it can cost $10. If it's a screw, it can cost up to $35-$40. I need to see the watch. You have to bring it in for an exact estimate.

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Review Highlights - Tic Time

“While searching for a place to replace the battery in my watch, I came across Tic Time and their great reviews.”

Mentioned in 46 reviews

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•$$

I first came here looking for an engagement ring because it was one of the few local jewelers in…read moreWhittier that offered black diamonds, and I'm so glad I did. I worked with Linda throughout the entire process, and she was patient, helpful, and made everything feel smooth and stress-free from start to finish. She was amazing to work with, and the custom engagement ring turned out even better than I could have imagined. Their custom work is honestly incredible. I later came back for my wedding band and worked with James, who was just as amazing. He was easygoing, funny, personable, and genuinely excited to help bring my ideas to life, which made the whole experience even more exciting for me too. I wanted a custom signet-style ring, and he took my vision and turned it into something even better than I had imagined. Overall, we had an amazing experience here and highly recommend them to anyone looking for high-quality custom jewelry and people who truly care about their customers and the process.

I am so grateful to the amazing team at Coby Madison for repairing my wedding rings. I had been…read moremeaning to come in to get my rings resized as they had started to fit tight, but I waited too long and ended up having to get them cut off! One night I could not get my rings off no matter what I did! My finger even got swollen from trying to get my rings off. The next morning, I went into Coby Madison and was greeted by James. I explained my situation and he looked at my finger and right away noticed that it was swollen. He said he could help with cutting the rings off. He was able to get them off quickly, and although I was relieved to get them off after being stuck, I also felt sad that they had to be cut off. While getting the rings cut off, I got hot due to being nervous and James had me take a seat and gave me some water. I really appreciated how kind he was and that he understood having my rings cut off can be a bit emotional. Since my finger was swollen, I had to wait until the swelling went down to return to be sized for my rings to be repaired. James provided me with a bag to keep the rings safe. I returned two weeks later to make sure the swelling was completely gone. This time I was helped by Linda and she was amazing. She had me try on different rings to make sure we got the correct ring size. She provided me with options on how I could repair my wedding ring if I needed to change the design. She informed me that the store has a texting system which makes communicating with their customers easier. This really was convenient for me to get updates on the repairs for my rings. They had originally informed me that it could take 3-4 weeks depending on how many orders they are working on, so I was pleasantly surprised when my rings were ready in two weeks. I felt so naked without my rings, so I was happy that they had them ready quicker than expected. My rings came out great and fit perfectly! They also looked clean and sparkly. I had an amazing experience working with James and Linda. They provided great customer service! I would highly recommend them for any of your jewelry needs.

Ba Lan Fine Jewelry

4.9

(91 reviews)

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Michael G.

3 years ago

I love watches. I am so happy to have found this place and to have met HARRY. I am fascinated with the intricacy of certain Casio watches. So fascinated that I have two or three of two different models. Because they are relatively inexpensive, when they stopped working, I just bought a new one. Little did I know that with a new battery they would work perfectly. But the real trick is in setting them using the world time settings. HARRY replaced the batteries and set all of the watches which are now perfectly synchronized. I've got a whole other batch of watches that I'm taking in next time. My Christmas gifts to me. read more

Annie K.

4 years ago

I have been coming to Tic Time located in the West Covina Plaza Mall for the past five years. I have never been disappointed. Harry and his father Peter do incredible work on all the time pieces I have brought in. They are quick, reasonable priced, and make me feel like family every time I stop by! Thanks for all your hard work on my watches. Will definitely be back again soon. If you are in need of a replacement battery, any other repair issue, or looking to purchase a watch (they have a large selection from any price point), Harry and Peter at Tic Time will take care of everything! read more

Mark B.

12 years ago

This place is amazing, the ONLY place I will buy my watches or have my watches repaired. Harry is awesome, stellar service and his knowledge is second to none. I went here and didn't even know what kind of watch I wanted. Harry picked one out for me, one that was reasonably priced, and everybody since then has been commented on how good my watch looks. Thank you Harry! read more

Lawrence

1 year ago

Harry was so nice and welcoming. He told me the price of everything before doing anything, took off links some links of one of my watches and made sure I was happy with it. He also was able to replace a battery of an old Fossil watch I had, and even though I could see how difficult it was to disassemble, he was able to do it! Highly recommend! read more

Aubrie J.

3 years ago

I almost botched my favorite watch replacing the battery. Luckily, I stopped where I was and brought it in to the Nixon specialists. Harry was so genuine and offered to try to fix it. If he couldn't, the attempt was free. 20 minutes later, my watch was clean and back to normal! Will definitely be back. read more

Vipul V.

3 years ago

Me and my wife had watch bought made in India, and battery died out and were curious if we could get any battery change store. And luckily, we found "Tic time" and Harry helped us to do service quickly and provided us great battery replacement with warrant. thank you Harry !!! read more

Marco G.

4 years ago

I stopped by another place in the mall and I left because I didn't feel comfortable. I walked over to Tic Time, and I'm glad I did. I got new batteries for my two watches. One of them had a broken screw, and Harry was able to get it fixed. This is my go to spot from now on! read more

Brit C.

4 years ago

Went in to have my Seiko fixed and couldn't be happier. Both gentlemen I had the pleasure of interacting with were friendly and professional. Should the need arise (and knowing my clumsy self, it will), I'll definitely be coming back here for any future repairs. read more

Aaron b.

13 years ago

Tic Time has great customer service came shopping for a watch for my mom, ending up coming back buying a watch for myself.. Even repaired a battery in my old watch for free. Great service, family owned watch store!!! read more

Jason E.

10 years ago

This place is fantastic. Needed my 2 Invicta's sized. Only took 10 minutes by the very kind gentleman. I will definitely send all my fellow watch enthusiasts there. And I got the yelp deal. A1 service and quality. read more

Jana S.

2 years ago

The man that helped us, Harry, was very nice and helped us out before closing for the night. He was very helpful, and gave us a good price! Definitely worth a visit if your watch needs any work. read more

Jorge R.

3 years ago

First review ever. I am overall satisfied with the results of the repair. The attention to detail is impeccable. On top of the repair, they resized the band and now my watch is like new! read more

Venon H.

8 years ago

The gentleman here Harry Kartounian was very kind and quick with helping me fix my girlfriends mothers watch for me. I recommend him to anyone who is looking to repair their watches. read more

Triston B.

3 years ago

I walked in and was welcomed with a smile! They have great customer service and speedy service. Thanks Harry for keeping my watches on time and in good working order. read more

David F.

13 years ago

Absolutely love this place! Great selection in watches and awesome customer service. They never disappoint when it comes to repairs or anything. 10/10 recommended read more

Esveydi S.

13 years ago

This is a really good store if you want to get your watch repaired. The owner is really friendly and makes sure that all your needs are met. Coming here again! read more

Annette G.

3 years ago

Every time I need my watch repaired or need replacement batteries they are always there to help! they are fast and awesome and prices are great. thank you! read more

Kevin Y.

12 years ago

Fantastic store!! Fast service, had two watches serviced. Owner is very knowledgeable and super friendly. Superb store. 5 stars. Location is great, too. read more

Zoe J.

120

10 years ago

One of the most authentic watch stores I've ever seen, and I love watches.... Great costumer service, with a great since of comfort ability.... #5stars read more

Jack M.

10 years ago

Excellent service, excellent prices. I had the battery replaced on my Omega watch. Comes with a 1 year warranty as well! Real professionals here. read more

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50 Tic Time reviews that are not currently recommended

Why does Yelp recommend reviews?

50 reviews that are not currently recommended

Tic Time - watches - Updated June 2026

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