I went in wanting their "Bulova 96B332 Limited Edition Breton" they had on display, although it was…read moreslightly used I still was very interested as it is such a nice piece. The price at first wasn't bad but then I checked for it online and it was a whopping $150 less and brand new online versus $900 at this store in Asheville. I'm visiting here for a small vacation and would've loved to take this watch with me back home but I cannot justify spending $150 more for a used watch than buying the same thing online brand new! Other than that the shop itself is very nice and their repair and service kiosk is great.

What an absolutely wonderful local establishment. My partner got her aunts watch cleaned here and…read morehad a band changed. The band broke the next week, but they replaced it for free. A testament of their dedication (and maybe the band quality). After having the watch a couple weeks, I accidentally shattered the crystal. So sad. I looked at a few options, but a lot of them you needed to ship in the watch and they couldn't tell you if they could even fix it before seeing it. Also, a lot of those shipping places starting at $70 anyway. It was coach. I took it to the coach shop, but they also did not fix that. With that in mind, I went back to where she had it fixed. The people working in there were incredibly knowledgeable and friendly. They were upfront about the cost and let me know the waiting time. One of them makes their own jewelry and it's super beautiful. Luckily, the watch took less time than the maximum amount I would be waiting, but I was fine either way. They called and I went and picked it up today. The two humans were working and I can tell they truly want to help and enjoy their job. The Crystal was a bit particular but it looks just like new. The cost was $80 with tax which I found very fair as they replaced the battery as well. Wonderful establishment with great employees who are professional and approachable. Recommend it for sure.

What a wonderful experience my family and I had at Goldsmith by Rudi. Our grandmother had passed…read moreaway. She had worn this large tennis bracelet for as long as I can remember. We brought the bracelet in to see what they could do. They made the most beautiful rings for a daughter, granddaughter's, and great granddaughter using every bit of grandmas bracelet. We all have a beautiful reminder of her to pass down for generation. Thank you from the bottom of our heart!

A+ My experience with this staff has always been exceptional. Extremely polite, courteous and…read morewarm. Service performed timely to the highest of standard. I have been a customer for over 30yrs and will continue. Thank you very much. I highly recommend.

I brought my Seiko in for service and was pleasantly impressed. Excellent service from…read morea true professional gentleman. Five Stars from me.

Great service. He actually fixes watches. Very knowledgeable and personable. Great inventory of…read morenew watches too.

I was greeted warmly at the door into a brightly lighted room with showcases of jewelry for sale. I…read morehad brought a tray full of estate jewelry to sell. Kat, the buyer, took her time inspecting each item, and, as she did, she explained their value and stated the amount she was prepared to give me for that piece. I thought her offers were honest and fair, so I sold all of the items to her as the representative of the company. I would return there in a heartbeat if I ever again have jewelry to sell.

I had an excellent experience having them resize my ring. I was turned away by several jewelers in…read morethe area because the ring I needed resized contains a lab grown diamond and apparently most places won't touch them unless you bought it there. I called ahead to ask Grant Laughter and he said "if you love it, we love it. We can absolutely do that for you." I was greeted and assisted by the owner himself who thoroughly went over my options and helped me choose a plan for resizing. I paid under $100 and had my ring back within three weeks. It turned out perfectly. These guys are fantastic.

i'm a jewelry designer and was selling gold from my mom's estate. i knew exactly what to expect…read morefrom the gold market while selling some of my mom's pieces. i first went to a different establishment. they tried to undercut by over $600. i then tried scotties. they were so fast and right on target with what i knew the jewelry was worth. thank you!

I carried two anniversary clock for repair. Was called to pick them up and I paid the $225.00. got…read morethem home and they would not run. I called back and was told to bring them back which I did. Mind you I live 45 minutes away one way. Was called to pick them up and I ask the question if they are going to run when I get them home and was told yes, wrong they would not run. I ask for my money back and was told no refunds. I have taken them to another repairman. I am out $225.00. Lesson learned.

We took an old, sentimental clock in for repair. Chris was the third person we found to take a…read morelook. No one else would even try to fix it. Within 24 hours Chris let us know he could fix it, gave us pictures of what was broken, length of time and price. All were very acceptable to us. He had it done much quicker than he expected and now 1 week later the clock is keeping perfect time. So happy to have found him. Highly recommend.

If I could give a zero rating I would - dropped off piece for repair told it would be a week to two…read morefor repair at almost 3 weeks got a call with the "estimate" and was told it would be there same day or next day, over a week later at almost a month I called and demanded the piece back. Was told he would fix it and over night it to the store - got a call the next day went to pick it up and only thing that had been done was a jump ring added the two main reasons it was sent it was not touched.

I was recently in Saslow Jewlery Store in Hendersonville. The store manager and sales associate…read morehelped me with a repair on my father's watch. I can not express how professional and helpful they were! The store manager showed me a gold bracelet and necklace as a gift for my mother. This is not a Jewlery Store that I have done business with before but I will certainly be a customer be of the this establishment because of the employees that were so dedicated!!!

I got my ring appraised at Marthaler Jewelers. This family owned business is an amazing place,…read morewhere they treat you with care and respect. They were prompt in returning my ring and getting me the information I needed. They were earlier than expected! Pick up was an easy process.

To say that I'm thrilled is an understatement! Andy and the team at Marthaler have now designed…read moreseveral custom pieces for me. The first being these two beautiful bands, they took my vision and made it an amazing reality. After 27 years of marriage I wanted to make use of my husband's gold wedding band and my original wedding band. My husband has switched to silicone rings so I asked Marthaler to use the gold to make a ring for me and they did it and did it so perfectly. They are now fixing the prongs on my engagement ring and making another custom ring and I cannot wait to see the results! Their design process is great and they will print a 3D print for you so you can see it before it's done. They are also wonderful people, I highly recommend visiting their showroom.

Everything at Spicer Greene is top-notch from the jewelry to the staff to the repairs and the…read moreselection. Best jewelry store in Asheville for sure!

Have had two great shopping experiences with Matt! Highly recommend asking for him or calling ahead…read moreto set an appointment to work with him. He's friendly, knowledgeable, and patient...never pushy. Thanks Matt!