I booked 7Clans Casino Resort and stayed on 10/17/2024 and checked out on 10/18/2024, but the…read moreclerk-Krattler charged me 10/17 $96.39 room charges and $9.64 tribal tax for THREE times, same amount charged 3 times. Total was $318.09 and after I found the price was not correct from bank statement, I called the hotel -# 877-725-2670 on 11/20, I still did not get refund and now it's 5/21/2026. I requested refund but no solution. This is the worst hotel.

Their restaurant is closed so had to eat at their cafe at the end of the casino. The prices were…read morepretty steep, when you can go into Ponca City for better tasting and cheaper food. The water park is closed during the week and only opened Thursday through Sunday. If someone comes here with kids then the kids have to stay in the room all week long until the weekend. There is also a game room for kids but it's closed as well. It opens when the water park opens. The staff is pretty good and nice. The whole place is a good place if you want to just relax at some place quite because no one is here during the week. Their room that I stayed in was just that a place to sleep and shower and change. There are no small fridges or microwave for anything that you might have brought with you or if you have leftovers from their cafe area.

Staying here on a prolonged business trip and I'm a pretty big fan…read more The King room I'm in is super spacious. The staff is super friendly and very very helpful. The place is new, the room was clean and housekeeping did a super good job for my mid stay clean. The fitness room is large, clean and well equipped and the guest laundry facilities worked great. It would be nice if the towels were a bit bigger and a little bit better quality but that's not a deal breaker. I'm a big fan.

This hotel is filthy. The halls smell. My room smelled musty and like animal pee. If you stay here…read morebring your own conditioner they can't even give you condtioner. We will never stay at a Hampton Inn again.

Warning stay at your own risk!! And buyer beware!…read more PSA This review is my personal opinion and it is based on my experience . The property is dated, but doesn't look particularly bad. I stayed at this hotel, and when we checked in the staff was courteous and nice. But that all went as they say south. When the first night I was woken up about 3 o'clock in the morning, with painful bites and an severe allergic reaction. Our medical professional said that they were bedbug bites. When I brought this to the hotel employees attention at 3 o'clock in the morning he was very polite and showed concern. He said that he would notated, and the hotel took this very seriously, and that the manager would contact me the next day. And that they had just gone through a infestation, and that's why the beds were all wrapped in plastic The next day, I waited 13 hours and never heard back from either the staff or the management of the hotel in a plan. They offered to move me to another room, which made no sense, because they would then infect the other room, with the bedbugs from my original room. I decided not to stay at the hotel I know Shocker. There was never any empathy or concern from that employee, the aforementioned, older lady, or the manager of the property. They were just nasty and accusative, as if I had done something wrong. by bringing this issue to their attention. It also bears mentioning that at least eight other guest had been bitten in their rooms. It is worth mentioning that I have stayed in hotels, literally all over the world for work and pleasure. And sometimes these things happen. I was not blaming the hotel, necessarily as much as I was looking for a solution. Protect your self, and your family, and do not stay at this property. It's hard to trust a property and management that has zero concern for their patrons. There are three amazing properties, in Ponca City, Oklahoma. Two of which that I've actually stayed at an highly recommend in no particular order, those properties are 1, Hampton Inn by Hilton (I would qualify this property as a 3 1/2 to 4 1/2 stars. The property is clean, modern and the staff our friendly and helpful) 2, Fairfield Inn & Suites by Marriott (I would qualify this property as a 3 1/2 to 4 1/2 stars. The property is clean, modern and the staff our friendly and helpful) 3. holiday inn and suites. I have not had the opportunity to stay at this property, but I have had co workers That have stayed at this property and have said it was lovely.

HORRIBLE stay.. we stayed one night and literally will never stay again. Found a bed bug in our…read moreroom and was only offered to switch rooms, wasn't offered a discount or anything still paid full price for the room. It also smelled disgusting upon walking in. They moved us to another room, but it was just across the hall so I'm sure there were bugs there too. I didn't have much of a choice but to stay here as my husband is in the hospital having surgery.

It won't cost you a million dollars but you'll feel like a million bucks staying there!…read more Mom and I did Pawhuska's 4th of July celebrations and stayed here in 2 nights. We had so much fun and from driving up to the very hugs goodbye, our hosts and proprietors, Cheryl and Stan were warm and welcoming. They are the perfect couple to run a cute place like this because they are friendly and true ambassadors of the little town. They go out of their way to make sure you are comfortable and have all the amenities you need. Cheryl even heard that my mom has trouble walking so she shifted accommodations for us when we reserved a month out so that my mom would not struggle with stairs. They invited us to church and we're always checking when we arrived back that we are enjoying our stay. Our room was quaint, cozy, yet spacious and the large king bed was so comfortable! We wanted to buy the decorations as they were so cute and made you feel like you were staying Osage cowboy and Indian country. I highly recommend this place to stay as it overlooks the town on a top of the hill and yet is quiet and peaceful too. I was able to sit on the back porch in the morning writing postcards and reading my Bible. Next time I'm in the area, I'll be staying there again. Go and get an authentic small town experience with the friendliest people around!

Great place to stay. Laid back, charming, you have everything you need. Comfortable bed, clean…read more Lots of eclectic decor. Many antiques and many mid-century modern items. Lovely owner. I'll stay here again

DO NOT BOOK THIS HOTEL! CREDIT CARD THEFT! DO NOT BOOK YOUR…read moreSTAY AT THIS HOTEL!! I was overcharged for $598.26 that already cleared through my bank. Then another pending charge of $350.26. My bank had to put a stop payment on that one and cancel my card! They were just stealing my money! I have tried to reach out to the general manager Robert on at least 10 occasions since 10/10/2023 as of today 11/03/2023 the general manager Robert has still not refunded my money of $598.26 and has refused to contact me about this matter. Robert needs to be FIRED! I have tried reaching out to the owners with no luck. This coming Monday I will be taking legal action against the hotel owners for credit card abuse-theft. -Kenneth Anderson

This hotel was adequate but to amazing. The pool was out of order and the room while appeared clean…read morewere not entirely clean (found a burrito and beer can). The showers were pristine, and beds freshly made. Only half of my remote worked for the tv and the hair dryer was broken. The carpet was brand new which was nice. The girl at the front desk was very kind. To address the water pressure- it isn't the best in the world but there is definitely water pressure there. It isn't just a trickle of water- I thought it was adequate. I may stay here again in the future but would call ahead to confirm that the pool is working.

Clean room that looks relatively modern and neat. Kind front desk staff. I'm very pleased with my…read morestay!

The room was clean and the bed and pillows were great. People at the front desk were prompt,…read morehelpful and friendly. Breakfast was fine We had no complaints

Staff is super cool. I appreciate that Nicole remembered my name. It always makes you feel welcomed…read morewhen your called by your first name. I appreciate that the work out room is open 24/7. Although, I only used it once. Too much work! At the beginning of the week they post a breakfast menu. Good variety. The tamales were really good. There is free water bottles (10oz), coffee, and juice 24/7. That's nice especially when you're working all night and need a little break. There is a huge casino about 15 min away in Oklahoma. I had an excellent stay. Thank you to all the staff!!

I have stayed here for 30+ days. Excellent service every day. The staff at the counter always…read morefriendly and could fix anything! the maid I talked to, Herendira was very nice and my room was always cleaned very good. I recommend this hotel. Beds are nice the inside and outside very clean. I do want to once again say all the staff that worked at the check in counter was amazing! All shifts! What a Great hotel! Debra

I stayed here again this summer. Ten years ago it was a bargain. Now is unsafe and terribly…read moremanaged. Booked through hotels.com We should have walked away when we saw dogs eating something it in the parking lot. It was bloody paper towels. Walked into the lobby and there was blood there too. Manager said he "needs to clean that up." He says, "call if you need anything." Checked me in while talking to someone on ear buds. Couldn't tell when he was talking to me vs the phone. Got to room. Smelled of smoke burned holes in bed spread. No toilet paper, no towels, no trash can. Tried to call. Phone had no cord. Noticed window open and latch broken. Door peep hole gone and ac stinks. Filter plugged. Cleaned that out. Daughters say they are scared. People screaming f-bombs next door. I go to find the manager. Nowhere to be found. Spend 10 minutes yelling and banging on door trying to get someone's attention. Finally comes out, I ask for refund. Says only Hotels.com can do that. I say we don't feel safe. He says, "don't make this into a something it isn't." We left. Blood still on floor and paper towels still in parking when we left.

I didn't even stay i went to another hotel same price and way better right by los potros Mexican…read morerestaurant. They over charge and made the excuse it was tax that caused that i said no bookings has the taxes included and total for 59 dollars not 74.11 like they charge. Also, the ac doesn't work Good and super hot burn holes everywhere on there blankets and beds/sheets

Stayed two nights about a week and a half ago. Lovely fifth floor room with two queens,…read morekitchenette, sitting area and nicely appointed bath. The room was surprisingly quiet with all windows on one wall, concrete floors in hall, and a bit rattlely vintage door. Very nice furnishings and beds too. Really cool. Check in was also very pleasant with helpful and cheerful person assisting us. Had all the information about town. Sorry I missed her name. Hotel towers over small town and is right in the middle of everything. You can walk to all shopping and most of dining. Neat old building. If we return to visit again, would definitely stay here and recommend to our friends. If you enjoy western art, I would highly recommend the Woolaroc Museum & Wildlife Preserve about 1/2 hour away near Bartlesville.

Incredible time at the Frontier! It was a last minute decision and was very affordable for a random…read moreTuesday night. We needed an extra bed and Justina was extremely accommodating. The rooms were very clean and the beds were comfy. We had a fantastic time and HIGHLY recommend staying at the Frontier.

We stayed here for 2 nights .. the hotel itself is getting remodeled as of August 2021 , so not…read moreknowing this , caused some issues ... I would have picked another hotel.. , the room was clean, but you can hear everything or anyone in the hallway. If you're traveling with a lot of belongings then request a room on the first floor , there are no elevators