Absolutely the best transportation service I have ever used. Staff are wonderful and caring…read morevehicles are pristine and other companies should follow their example

As a Medical Provider, I find it appalling that they would drop off a 94-year-old man and leave him…read moreto wait for 2.5 hours after his appointment for pickup. When I called the company and asked to speak with a supervisor, a woman said she was the owner and hung up on me. This is honestly beyond unsafe treatment of our elderly and medical needs community. Please do not use this service if you have a loved one in need of transportation.

We started using Bolt Medical Transportation service mid-April 2025…read more First priority was to get my spouse to her kidney dialysis sessions 3 times a week. But then with complications with the portal/catheter placed in my spouse's body to get the dialysis process to work we had to go to a surgical center multiple times to get replaced. Then in June 2025 we had to go to Riverside hospital multiple times to place an alternative portal for dialysis in my spouse's body. Owners Dean & Aiesha Bonsu of Bolt Medical Transportation have come to our rescue in a BIG WAY to provide transportation for all these medical appts/sessions as early as 6 AM in the morning and many different times during the day. Their dedication for their handling of my spouse in their wheelchair each trip is SECOND TO NONE. Their attitude & care in this service is also SECOND TO NONE. We have no "backup plan" for a different service with a handicap accessible wheelchair vehicle so whether texting or calling Dean to arrange a pickup from home to a medical appt and/or contacting Dean for the different length of these appts is no problem to make us wait for an extended period of time. This is a very PROFESSIONAL SERVICE and I would recommend their service to anyone that needs this type of transportation.

laceration on r hand needed sutured. Sunday afternoon dr Bob(dont remember his full name) came in…read morefrom his home to repair my injury. total time from walk in to departure less than 1 hr. I will go here again as needed for this type of injury. came here to avoid ER.

The doctors and front desk staff at this location are wonderful!!! My son (is 24 and has insurance…read more- just not a doctor) has gone to them for everything for the last 4 years, he says that they ARE his doctor. He has been diagnosed and treated for everything from sinusitis, flue, sinus infection, Covid, fatty liver disease and a severe meniscus tear (which required surgery). Last week I took my husband there for severe lower abdomen pain and they immediately said he needed to go to a hospital and called an ambulance for him. They were taking him to Riverside, but Riverside had no availability, so he was being transported to Dublin Methodist. The front desk gal was so nice to call me and inform me of the location change. My husband ends up needing Emergency surgery! While he was still in recovery the doctor from Scioto Urgent Care called to see how he was doing and what the diagnosis was! You CAN"T get customer service like that from a large hospital and I highly recommend this location for any ailment you have -- They truly care and are excellent health care professionals who are exceptional in the field!!

I have been a patient of the Riverside Family Practice for at least 6 years since I had to get a…read morepacemaker. This is a teaching institution, but don't let that deter you from seeking health care here. Yes, the doctors are young and they will ask you if an intern can interview and participate in your check up (you can decline) but I find their youth to be refreshing and their enthusiasm to take care of you a HUGE plus. And they have great senior doctors to consult. They have seen me through a mysterious knee swelling and total hip replacement, both sides. My current doctor is Dr. Christine Prabhu, a GREAT doctor. And many of my friends now see past doctors I have had. As my best friend said "the doctor you recommended to me is the ONLY doctor to ever call me to follow up and see how I was doing."

My doctor practices here and I have been a patient for a long time…read more The nursing staff as well as other doctors all provide positive experiences.

It's been 5+ years since my first review here and goodness, a lot has changed since then. So much…read moreso, that it's time for an update. The biggest change is that it has gone through a total renovation on the inside. The check in area is right up front and it's large and spacious. The main floor looks almost the same, with the small cafe area also getting a face lift. I think the thing I noticed the most is that the stairs are gone from the center of the lobby. Now the main way to get to the second floor is the elevator. This definitely opened up the space. As for offices and different departments, the only ones I've been in since the change are urgent care and physical therapy. The urgent care is now on the first floor and when I had to go a few months ago, I was able to quickly book an appointment online for later that day. I had zero wait time and no problems at all. As for the PT area, it looks completely different, and in a good way. The service I've received has stayed the same, really great overall. I'll definitely continue to come here when needed.

Good visit. This review is focused on my experience at the Tower section of the Martha Morehouse…read moreMedical Plaza. I had a scheduled appointment and was coming in to have some lab work done. This was the first time I have used this location for labs, but it was an option and wanted to go here based on location. I also use this location for Gastroenterology. They have a great department and my doctor works out of the Medical Plaza as well. I have consistently had good visits there too. For the lab work, upon arrival at the plaza the parking is still a bit of a mess due to construction. I would recommend allowing a little extra time to be on the safe side. It was busy when I walked in the tower there was a line at registration of about 7 people in front of me and more arrived after. The line moved as quickly as possible but there was only one employee at that front entrance. She worked to get us all checked in and I think it was just a 9 am rush. After check in and registration, I was directed around to the other side for the lab work. It was on the ground floor and that part of the lobby/waiting room was packed. I had an appointment and waited about 20 minutes past my appointment time or so. I did notice, they do offer walk-in lab hours but would recommend an appointment here if possible. Once my name was called, I was escorted back and the nurse verified my identity and did her job. She was great and was very personable which was nice after the wait. Overall, a good visit and friendly employees and nurses that I spoke with. I will definitely be back as they offer a lot of services and departments here at the Medical Plaza.

I highly recommend Northwest Family Physicians if you are need of a family physician…read more I currently see Dr. Steven Dusseau and he is a wonderful physician and always is there when my family needs him from the simplest physical to any illness or issues you may have. His nurses are so friendly and care for their patient's like they are their family. I can always count on Northwest Family Physicians to match me with another doctor if mine is out sick or out of the office. They are very professional and handle patient care very well here. If you don't believe me, come check it out for yourself and book your first screening with your next physician!

surprisingly this last experience they were fairly rude .. almost like an inconvenience to check me…read more. The moment the physician said he did not like treating people who had been car accidents at the urgent care, Wasted an upfront fee to be seen. Taking my business elsewhere.

You can't call it an urgent care if you need an appointment (with the nearest one an hour and a…read morehalf out) to even be seen. The receptionist was lazy and couldn't be bothered to help at all with anything other than scrolling on her phone. call it a primary care office instead.