Here's my advice. Avoid trying to buy a house in the midst of a global pandemic…read more Unfortunately, I didn't have much of a choice. Renting our first home in Ann Arbor seemed like a good idea at the time. But leases end, and kids require stability. So buy a house we did. This was our first ever home purchase in Michigan. It's always interesting to see the regional variations of the home buying process state by state. I'm still not 100% how it all works, but I trusted our real estate agent to guide me through the process. That said, I've never fully understood what title companies really do. In Michigan, Title Companies seem to play the role that lawyers do in New York. Make sure all the i's are dotted. The t's are crossed. Facilitate these big transactions. Document the entire process. It was the seller of the house who chose Absolute Title. We were just along for the ride. And to extend the metaphor just a bit, in the age of COVID-19 we were treated to a Drive-In closing. Which means, periodically large stacks of papers were handed to my wife and me through the car window. We signed them, and traded the stack for a new mound of papers to sign. Once it was all done, we were homeowners. We drove down to the city clerk to file some important tax document. Weeks later, Absolute Title sent us a check because apparently there was a subsequent change to taxes in our favor. Woo hoo! All in all, this was about as painless an experience as one could have at the end of a significant financial transaction. And I did prefer signing all those papers in the peace, quiet, and relative privacy of our car, instead of around a meeting room table with all parties watching the process.

Run, avoid them...find anyone else you can. My closing docs had many mistakes, when you try to…read moreaddress them you get snotty answers. Avoid Lena Conigliaro, just a horrible communicator and disorganized. My closing was changed and no one told me, the seller. Your house closing is too important to use a bad firm and there are good ones out there. Wish I had known this before my 6 weeks of hell.

Liberty Title is one of my Title Company's of choice. They have never let me down. They somehow…read morealways get the job done and make me feel like my deal is the only one they have. I know they work tirelessly to keep us agents happy. I prefer the Packard location because parking is a breeze. They are located in an old bank so the vault is a closing room and you may close in there.

I have never written a 1-star review, but I couldn't let this pass. This office acted as escrow…read moreagent for a deposit we made to hold a lot at Westchester Farms. We subsequently found a lot in another development and cancelled our lot reservation on August 23. When I called on Sept.15 to check on the status of our refund, LaVonne told me they had just issued the check yesterday - a full 3 weeks from the cancellation and over a month from when they initially deposited our check. She tried to justify the delay by saying they need to wait a month "to be sure our check had cleared". In this day and age, that is obviously ludicrous, certainly unethical, and maybe illegal. Trust is an important issue in a home purchase, and I'd be very hesitant to trust a company that either lacks ethics or doesn't understand how the banking system works in 2020

I have worked with Liberty Title in Chelsea, MI a few times when we have sold homes by owner. They…read moreare wonderful to work with and specifically, LaVonne is a profession and pro at what she does, very thorough and making the transaction and smooth and worry free one! I'd highly recommend Liberty Title.

Evelyn is the person you want on your team when buying a house…read more We recently closed on our first home. She's very easy to work with, and knowledgeable about homes and the quirks they may come with. She was on site during our home inspection to make sure she knew everything that was going on before we proceeded with the purchase. Evelyn and her team made the process so easy that I was questioning if I was doing something wrong, but she made sure everything was how it should be. I highly recommend NestEgg for any First time buyer.

*Somehow my review was posted before I completed writing it, so I repost this with a full version…read moreof my review. --- My husband contacted this company via email to seek assistance in finding a tenant for our duplex unit. After going back and forth, they said they could meet at 11 am on Saturday. Now, Saturday came, my husband was in the online meeting room, but nobody showed up. He waited for 30 minutes there and ended the online meeting. Now, after he left home, Evelyn called him and said she had forgotten the meeting, with no legitimate reason. And after wasting part of his weekend, she told him that they only offer the full management service and do not help just with finding a tenant. The purview of their service is fine; that is their choice, but this could certainly be communicated via email instead of going through this unprofessional and disrespectful experience. I was surprised to find many great reviews about this company, which was good for them, but I guess our need wasn't lucrative enough for them to care if you can drop a meeting they scheduled without giving a legitimate reason.

We did not have good luck with this company. We were supposed to close on a certain date and noone…read morewas in their office. We called them and they said they had the paperwork for a month but could not get Bank of America to answer their emails. We called complained and the sellers real estate agent and our agent had to get on them. They then wrote and said they got the title from the bank but they would be closed for their office retreat? Over a month to get this handled. If it truly takes them over a month to get things done; I offer you advice to make sure this company does not assist you if you want things done in a fashionable matter. Also, the professionalism to take off for another day and have the family suffer a while longer, because the small commission they receive is not enough for them to file the paperwork in a reasonable amount of time.

This title company works very slowly and has the seller doing some of the work the title company…read moreshould be doing. I've never dealt with a title company like this one. Every time I go in to deliver some information that I've had to get for them, two women are just working around. They could not honor my request to close earlier than scheduled that was made two weeks before. My mother needed a second surgery that they knew about. Closing will take place the day after her surgery. So now, we have a mess. If my frail 90 year old mother does not make it through surgery, all goes to probate including the house the buyers are buying. What do I have to do? I have to rent to the buyers until the probate process is through. If they could have worked a bit faster, I would be a happy camper. We could have closed. Now, I have a lot or what ifs.......They don't even have their name on this site. Find another title company unless you want to do the work for them and wait forever to close.

Pat Daum went above and beyond to help through this stressful time…read more Pat handled the cleanout and marketing of the house and got more than we had the house listed for! Kudos to Pat and his crew for a job well done. Harlan Lustgarten

Pat Daum was so helpful in helping me sell my Mom's house. Helped getting all the things the county…read moreneeded to be able for me to sell the house. Very thorough. Listed and closed on my Mom's house in less than a month. I highly recommend him.

Avery Evans was our realtor on our purchase at 78 Watson St. Detroit, and we could not have…read morenavigated it without her. She is smart, candid, and always clear about the fact that she works for the buyer. Avery did the hard research -- even through the maze of tax abatements in the City of Detroit and Wayne County -- and never once glossed over the nuances. She understands the complexity of buying and selling in this market and brings both experience and wisdom to every step of the process. Uncanny, actually. If you need a realtor, don't take a chance. Get a known, tried-and-true professional. Call Avery Evans.

I had the pleasure of working with Matt Berney at Quest Realty to sell our condo in Clinton…read moreTownship, MI. Matt is professional, pleasant and communicated proactively throughout the process. The condo was sold in less than 30 days at the high end of our range in large part to Matt's relentless marketing push. T!hank you Matt

Call someone else I…read morehad no choice but to use First American title. After the seller signed the documentation inwas contacted by Emily, who pressed to know when I would be transfering funds. There had been some issues withthe settlement as to when it was going to happen. I had very little notice because the dat changed several times. When called to ask for assistance with the financial transfer, they were not helpful with instructions. I followed the instructions and contacted the bank. The bank was missing the information or instructions needed for the transfer. So I was given incomplete information from First American. After I did everything with my financial institution and it was in their hands. They followed up with First American to confirm information for the transfer of funds. It was in the works. A few hours later I received another call from Emily asking why the transfer hasn't arrived yet and pressed me to call my bank again. When I did, they said everything was going fine and it would be happening very soon. I don't know why she didn't contact the financial institution since they contacted First American to confirm the transfer. There is no customer care or support here. More like a loan shark. Go somewhere else if you're looking for a helpful human experience. Dennis Dreyer

From the owner: Our First American Title office in Metro Detroit provides comprehensive title insurance protection…read moreand professional escrow and settlement services for all types of real estate transactions. By providing superior service and technology, First American delivers the industry's best customer experience. Contact our local First American Title team in Brighton, MI to experience the First American difference.