wonderful community that has continued to take excellent care of my mother for the 3 years. she…read morecontinues to thrive with the excellent daily group exercise classes and activities that Tranquilliy offers.

My 80+ loved one was in memory care at Tranquility for 4 months in 2021. I am still traumatized by…read morewhat my mom experienced there. "Tom's" review exactly expresses what I experienced at Tranquility. The cleanliness and care of the facility are excellent. My loved one was always clean too. But the patients were neglected in every other way. And the food in memory care was not good. Food seemed to be lower quality than the assisted living side. My mom declined rapidly. And the facility staff often made promises to the family that weren't kept. The physician, nursing director and facility director are colleagues who have worked together for a long time. (the big three) I felt they often played 'good cop, bad cop' with me and my family. I will give a big kudos to Nicole (? I think that was her name) , the director of the memory care unit. She genuinely cared about the residents and did the best she could with the resources that she had. However, her decision making authority was limited by the 'big three' in power. I will also give a kudos to the hairstylist and the laundry service. My loved one's clothes were always clean and fresh smelling. But, as 'Tom' stated - don't be fooled by the wonderful brochure and promises made on the tour. My mother's overall care was very poor.

I first encountered Visiting Angels Frederick when they began care for my ailing Grandfather. They…read morewere so kind and compassionate and created a resource that allowed my Grandfather to maintain his pride and dignity around his family as his health declined, and they handled his personal care. Since that time, I have been fortunate enough to work with the wonderful staff at Visiting Angels and cannot speak highly enough about their warm nature and professional demeanor.

Visiting Angels has been helping an elderly family member for several months, with daily companion…read morecare visits and twice-weekly medication management service. I am extremely happy with the quality of service! My elder loved one really enjoys the visits, and I have the security of knowing that there is a friendly face and help with daily housekeeping, shopping, or just daily life whenever it's needed. Also, Anna Ellis and the caregivers are wonderful with communication - they are only an email or phone call away and always respond right away. My sibling and I also get updates and alerts regularly, which is a real help. The service is fairly priced, and there are no "surprises" on the bill. Anna and her team have done everything they promised and more. I highly recommend Visiting Angels of Frederick.

I had the pleasure of touring Silverado Memory Care in Frederick, and I was truly impressed by the…read morecompassion and dedication of their entire team. From the moment I walked in, I could feel the warmth and sense of community that surrounds the residents. The environment is beautiful, uplifting, and designed with the well-being of every individual in mind. A heartfelt thank you to the Silverado team for taking the time to show me around and share more about the wonderful care you provide. It's clear that Silverado goes above and beyond to ensure each resident receives not just care--but dignity, respect, and genuine love. I look forward to building a strong partnership and continuing to make a difference together in the lives of seniors and their families. -- Kendra, Heartfelt Homecare

Feels like home. A very welcoming environment. Very clean and well maintained. The staff is…read morefriendly and the facility is pet friendly.

I had a great experience with Dr. Gilbert! He was professional, knowledgeable, and truly caring. He…read morelistened to my concerns and explained everything clearly, which made me feel comfortable and confident in my treatment. The staff was also friendly and efficient. I'm very grateful for the care I received and highly recommend Dr. Gilbert for orthopedic care!

I had an occasion to employ SmithLife Homecare recently. They provided excellent service and…read morecompassionate care up until the time of passing for my family member. I highly recommend them for their services, price point and personal compassion.

This practice used to be wonderful but lately something has changed and we will no longer be using…read morethem as our PCP. Dr. Teri O'Neil gave my husband a prescription that the pharmacy we use was unable to fulfill due to lack of inventory. Which is fine, not the doctors fault. However, it took the doctor multiple days, calls and messages to correct the prescription and prescribe something that our pharmacy could fulfill. My husband attempted to call and leave messages with the front desk to be relayed to the dr with no response. When he was finally able to speak to the dr. She had no idea he had been attempting to reach out. The lack of communication within the office is alarming. I finally had to step in and call the office in an aggressive manner to get them to correct the prescription. Furthermore, Morgan at the front desk has an attitude problem. She's both rude and disrespectful to patients and fellow colleagues in the medical profession. Once the prescription had been corrected there was one more discrepancy that the pharmacist had to clarify with the office and when the pharmacist called Dr. O'Neils office Morgan was very short, rude and seemed annoyed to have to actually do her duties as a front desk employee and help. Needless to say we will not be back.

What can I say? My Dr Syed Gaffar is great. It has taken 2 years to get me sorted out with my blood…read morepressure and this Dr has been with me every step of the way. I just started a new prescription this past Friday 8/12/2011 and I can actually say that this is the first weekend that I finally feel somewhat normal. I would recommend Dr Syed himself personally but I would not recommend his front office staff. The young lady who generally answers the phone, takes your copay and ultimately checks my blood pressure is great. nice and will chit chat with you. The problem that I have experienced repeatedly is this. 1. When I call I have been denied to see the Dr if I have a balance due. while i understand that the Dr needs to get paid. it is for small amounts like $20.00. the office manager has said to me I cannot see you until you pay your amount. I say well can I pay it when I come in? her res ponce is always curt and nasty. " if you want the DR to see you then you have to pay it or go to the emergency room" really? for $20.00 2. I never have my prescriptions at my pharmacy. while i understand completely that this very well is possibly not the fault of the DR office at all. but just about every time I have to call and recall and leave message after message to ask them to send the prescription to my pharmacist so that I have my needed medication. now tell me? if the pharmacy says they don't have the prescription then who shall i call to get it? I can only call the Dr office. I call and call and call leave message after message and no reply. I will finally call only to be told in a very rude manner by the office manager that i have called it in. well if that were the case and they had it?why would I be calling you?My children's Dr office I need only call once and they say " oh let me call them and sort this out for you so that you can have the Medicine that you need. the end result and the reason that I decided to submit my experiences here were this past weekend. my prescription was running out. I called the office and was advised that they called it in on the 8th of Aug, 2011 now mind you this is Blood Pressure medicine and if I don't take it or even miss a dose I feel very dizzy and sick. well, everyday from the 8th - 12th of Aug I checked with the pharmacy to see if they had gotten my prescription??? finally I was on my last and final pill on Friday Aug 12,2011. Now I know the office hours are only from 9am -12pm noon on Friday at Dr Syeds office. So I called early to remind them that I still after the whole week did not have my medication at the pharmacy? no one answered the phone so I left a message at 9:36am. I requested a call back confirming that this was taken care of as I had waited all week for a call back and never got it. once again no call came. by 11:46am in the middle of my busy morning work day I call again and the young lady says " Ms Hyder I told you that this was called in for you on the 8th!!! I say well if that is the case why am I calling you. on the phone to the pharmacist and she says no we do not have it yet???still???? I say can you please call them? they call...now keeping in mind the office will close at 12pm. i still do not have my medication after checking everyday the 8th,9th,10th,11th & her e it was the end of the week and still no medication?? the actual pharmacist calls after having me in tears on the phone from lack of response by my DR office. she gets the Office manager who tells her that it has sent and she will not send it again??? the Pharmacist Aeshia says OK? well what is she to do if she does not have it for the weekend and your office is closed. She finally gives approval via the phone to go ahead and fill it. I call the office to talk to my Dr as I felt this was so unprofessional to leave a patient waiting for days and to the last second. not him personally but his office manager. i was told that I could not talk to him he did not need to take or handle this problem. the same women refused to allow me to talk to the Dr. I will stay with Dr Gaffar as he has worked with me and is patient and after years of trying different medications for my blood pressure I think we have finally found it. I will suffer the rudeness of his office manager only to see him as he is a nice man. Sincerely, Kathleen Hyder

My family member joined Country Meadows with specific needs that were different from the majority…read moreof residents. I was immediately impressed by the sincere interest they showed in learning how to best support his needs. I came to see that from top to bottom, the staff was responsive, friendly, well trained and motivated. Their positivity builds the sense of community that is evident at Country Meadows. It is the single most important ingredient in creating the environment at Country Meadows where residents feel at home and their families feel secure with the level of attention and care that they receive. There are many lovely things about Country Meadows Frederick, but I am most appreciative of the fine people that work there.

Country Meadows is a wonderful facility. Our parents moved there in February 2020 about two weeks…read morebefore Covid shut down everything. They moved into a spacious two bedroom apartment in Independent living. My dad passed away in December 2022 and Country Meadows was able to quickly find a one bedroom apartment for my mom just down the hall from the first apartment. The staff has always been fantastic! Debbie, Emily and Carol have always been there for support and guidance for our family. There are too many staff members to mention; however, from the kitchen wait staff who deliver meals (even putting mom's ice cream in the freezer) to the director have been so good to our parents. There are many activities and trips for the residents to enjoy. My mother has many friends who come to visit her and have told mom what a nice place Country Meadows is. She loves to take them to the Bistro! Our family is so blessed to be a part of the Country Meadows community.