Love the salon and everything but today I got my nails done by Ann and they turned out TERRIBLE,…read morenever getting this girl again, she just gave attitude and bad vibes. Asked to fix a crocked nail and she started yelling and arguing with me about it. Kept slapping my hands if I wasn't COMPLETELY still. Also paid extra for no reason at all.

I really wanted to like this place, but my experience left me concerned about both the quality of…read morethe work and the lack of communication -- especially around pricing. We called ahead asking if they had availability and were told to come in. When we arrived, I was directed to the back... and then left standing there with no guidance. There didn't seem to be any communication between the front and the back, so I just stood awkwardly until someone eventually noticed me and pointed me to a seat. Throughout my visit I watched multiple customers standing around confused about where to go or who to check in with. A simple "we'll be right with you" or a quick instruction would make a huge difference. I was handed a book and told to pick a color. Only later did I learn that the colors in that book cost extra -- something no one mentioned up front. I had chosen the most basic pedicure and certainly wasn't expecting added charges just to choose a polish color. I also asked for polka dots on my toes (I came in with them, so it was clear what I wanted). The first time I asked, the nail tech just stared at me. After she finished the base color, I repeated the request, and she nodded... but then continued without doing them. By the time she was finishing up, I stopped her again to ask, and she still didn't do them. If staff members are unsure what a customer is asking for, someone should jump in and assist -- especially since multiple employees could hear me. My daughter asked for a full set. One tech started, then told her to sit and wait for someone else to finish. After my services were done, we sat at the front and watched two walk-ins (who openly said they had no appointment) get seated immediately, while my daughter continued waiting. After 15 minutes -- and already being there for over two hours -- she decided she would just go elsewhere. Only when we stood to pay were we told she'd be "next," but by then we'd had enough. To top it all off, one of my fresh nails cracked on the side before we even left, and my daughter's shaping (from the little that was done) looked uneven. Then I was charged extra for the polish color I didn't know carried an additional fee -- and I still didn't get the design I asked for. There are too many salons in the area to settle for inconsistent communication, surprise charges, and work that doesn't hold up. I hope they improve, but for now, we'll be going elsewhere.

requested my toe nails be painted, no pedicure. just gel polish, trim and remove cuticles. she…read morerefused to remove cuticles. just some gel polish to clean polish-free nails was $40! and it was terrible! they look so bad :( the salon was dirty, and she would not accept card or check so I had to go to the bank and come back. she never told me or the other customer it was cash only before service. I have polish all over my toes even under my nails. sloppy sloppy work.

I will have to fix them myself. These are bumpy and crooked. The nails are different lengths and…read moresome are shaved down way too far making some look like coffin and others square. The nail polish doesn't go all the way down on the sides nor did she put it on the tip.

I would have loved to try this salon. Called in on a Monday mid afternoon to find out their hours…read moreand requested an appointment. They asked what type of appointment. Manicure and pedicure. Well, asked for anytime this week and they said none available. No walk in offers and not a single appointment for this week. Sorry, but the lack of availability does not make me want to seek your services.

What a nice shop! This was my first time going to Polished. Got a pedi this morning by Jennifer and…read moreit was wonderful! Clean shop, relaxing vibe, convenient location, ample parking and very personable staff. Great prices and nice selection of regular nail polish colors besides the no-chip selections. Appointments are a good idea and I was taken right on time. I will go here from now on for my pedi.

I got a cat eye acrylic set and They did an amazing job and were very nice. There was no wait and…read moreonly three people working. Overall a great experience. Thank you lovely nails!

Fantastic Gel Mani/Pedi!!! My natural nail, gel mani/pedi…read morelasted 5 weeks! No chips or even a broken nail! Natural growth was the only sign I had a gap between cuticles and polish.

it was horrible! the lady rushed and was not listening to anything I wanted and even picked the…read morecolor even though I wanted something else! I wanted tips and she said my natural nail was good and was charged for a full set of nails for just gel polish! I am beyond disappointed and will never go back!

My favorite nail salon. Thomas is amazing ! He does great with long nails. I always get compliments…read moreon my nails. I definitely recommend him. I highly recommend everyone one of the nail techs. They go above and beyond to help you in any way. They become like family to their clients.

Wonderful! Nini does a fabulous job! I have had my nails done for many years and she is the best…read moretech I have ever been to!

They were great.my nails look amazing and the price was fair. They were friendly and the wait was…read morereasonable.

I am from out of town and dropped in (which I would rarely do because I love my salon back home)…read morebecause we have been traveling the last two weeks. They were fantastic about figuring out exactly what I wanted. I would recommend getting there early if you go on Saturday. I had a pedi and fill (I call it luminaire) I think they called it some type of gel. Fantastic experience!

They were busy. Lots of stations. But the Wait time 2 hours. Ack. You can put your name on the…read morelist and come back later though. Prices seemed mid.

The lady Sofia was elegant and demure and did my nails exactly how I wanted them. Originally, I…read morewould have given five stars and back every two weeks. However, two days after I paid $100 for solar nails and tipped accordingly a nail popped off. I gave it Credence- things happen. One day later another nail popped off like lee press on nails. I did go in however to get the first one fixed and they did do it with a bunch of questioning and no apology. The second nail that popped off a day later I decided time to find a new place:(

I am not one to normally complain, but I do not want anyone else to have this experience. I treated…read moremyself to get my nails done for my birthday. Cute Nails gave me the worst experience I have ever had at a salon. First, he didn't do anything to my cuticles, look at the way the white paint has hardly any arch, and the mess of paint he left under my nails, the most pitiful pedicure I have ever gotten as well--BUT all of that isn't why I am writing this post! He jerked my hand aggressively, yelled at me and nearly made me cry. Then, I remembered my daughter telling me that a man did that to her in the same salon. I called her and told her what happened and who did it. Low and behold, it was the same man.

Don't go...NAIL INFECTION. Starting antibiotics a week after getting my nails done. Pain started…read morenext day but no redness or swelling until a 6 days. Plus the nail tech I had did a terrible job. I've gotten my nails done for 20 years and never had an infection I was traveling and this is the second time in that time I had my nails done away from home. Big mistake. The dip powder is extremely lumping under the chrome and the chrome doesn't look like chrome and it's already coming off. Poor quality.