I booked an appointment at this salon for a full set of nails. I came in and signed in and I was…read moreacknowledged. 2 clients walk in and he asked if they had an appointment. The lady said no. He took the walk ins before me. I waited thinking maybe someone else was going to do my nails. I waited and waited. Finally I got up and expressed my frustration and walked out. Apparently he does this a lot. One client waited 6 hrs. Not acceptable.

Calvin did an amazing job on my coffin nails! Baby blue for the win!…read more Brought my mom, sister-in-law, and little nieces into the salon. We all left with beautiful toes and nails. Highly recommend this shop. Excellent product at a great price!

I got a cat eye acrylic set and They did an amazing job and were very nice. There was no wait and…read moreonly three people working. Overall a great experience. Thank you lovely nails!

Fantastic Gel Mani/Pedi!!! My natural nail, gel mani/pedi…read morelasted 5 weeks! No chips or even a broken nail! Natural growth was the only sign I had a gap between cuticles and polish.

it was horrible! the lady rushed and was not listening to anything I wanted and even picked the…read morecolor even though I wanted something else! I wanted tips and she said my natural nail was good and was charged for a full set of nails for just gel polish! I am beyond disappointed and will never go back!

I would have loved to try this salon. Called in on a Monday mid afternoon to find out their hours…read moreand requested an appointment. They asked what type of appointment. Manicure and pedicure. Well, asked for anytime this week and they said none available. No walk in offers and not a single appointment for this week. Sorry, but the lack of availability does not make me want to seek your services.

What a nice shop! This was my first time going to Polished. Got a pedi this morning by Jennifer and…read moreit was wonderful! Clean shop, relaxing vibe, convenient location, ample parking and very personable staff. Great prices and nice selection of regular nail polish colors besides the no-chip selections. Appointments are a good idea and I was taken right on time. I will go here from now on for my pedi.

My favorite nail salon. Thomas is amazing ! He does great with long nails. I always get compliments…read moreon my nails. I definitely recommend him. I highly recommend everyone one of the nail techs. They go above and beyond to help you in any way. They become like family to their clients.

Wonderful! Nini does a fabulous job! I have had my nails done for many years and she is the best…read moretech I have ever been to!

lLove my nails everytime the massages are great and they have a lot of patience with me when I got…read moremy nails done for New Year's Eve. God bless

After horrible service I called to tell them my complaints that included, rude service, unsanitary…read morepractices for a pedicure (no gloves), cutting into the nails bed to point of blood, over 4 hours of wait and service, not doing the paid for service, being left at the chair for the tech to take a smoke break, and charging over 100 dollars for a basic pedicure and dip manicure, the manager said nothing but "K. you're out of town, i can't fix it now." It was outrageous. I am from the Chicagoland area, and I would never pay anywhere close to this for a good mani pedi, let alone something as poorly done as this mani and pedi.

John never misses. Any design I request, he brings to life. His talent speaks for itself. This…read moresalon isn't super fancy, the vibe is very casual. You come here for the incredible artwork True and John have to offer. I never have to wait, they budget their time very well and operate as appointment only, so make sure you book ahead of time! They are cash only as of recently and they have an atm inside.

Spent a week in Elizabethtown to visit Kentucky's Capitol, Mammoth Caves, and other sites... and…read moreneeded a mani and pedi ASAP! I called in Thursday and got an appointment for Saturday at 2 pm which was confirmed right away via text. Then, I got another text on Saturday at 1:10 pm saying "Linda is free now, can u come in early" so I was there at 1:40 and she started my pedi immediately. The salon is very cozy with 2 chairs for pedicures and 3 nail stations for manicures. There were 2 ladies and a man working there. Linda was amazing. She listened to my requests and did what I asked for. She was also very gentle and her massages were worth every penny. The chair massage was very good too. 1.5 hour and $93 ($3 credit card fee) later, I was on my way. Traveling the country, I've had better and worse pedis and manis... this nail shop's customer service and gel mani/pedi price deserve the 5 stars. I don't think I'll be back to this area any time soon, but highly recommend this nail salon.

They were great.my nails look amazing and the price was fair. They were friendly and the wait was…read morereasonable.

I am from out of town and dropped in (which I would rarely do because I love my salon back home)…read morebecause we have been traveling the last two weeks. They were fantastic about figuring out exactly what I wanted. I would recommend getting there early if you go on Saturday. I had a pedi and fill (I call it luminaire) I think they called it some type of gel. Fantastic experience!

Love the salon and everything but today I got my nails done by Ann and they turned out TERRIBLE,…read morenever getting this girl again, she just gave attitude and bad vibes. Asked to fix a crocked nail and she started yelling and arguing with me about it. Kept slapping my hands if I wasn't COMPLETELY still. Also paid extra for no reason at all.

I really wanted to like this place, but my experience left me concerned about both the quality of…read morethe work and the lack of communication -- especially around pricing. We called ahead asking if they had availability and were told to come in. When we arrived, I was directed to the back... and then left standing there with no guidance. There didn't seem to be any communication between the front and the back, so I just stood awkwardly until someone eventually noticed me and pointed me to a seat. Throughout my visit I watched multiple customers standing around confused about where to go or who to check in with. A simple "we'll be right with you" or a quick instruction would make a huge difference. I was handed a book and told to pick a color. Only later did I learn that the colors in that book cost extra -- something no one mentioned up front. I had chosen the most basic pedicure and certainly wasn't expecting added charges just to choose a polish color. I also asked for polka dots on my toes (I came in with them, so it was clear what I wanted). The first time I asked, the nail tech just stared at me. After she finished the base color, I repeated the request, and she nodded... but then continued without doing them. By the time she was finishing up, I stopped her again to ask, and she still didn't do them. If staff members are unsure what a customer is asking for, someone should jump in and assist -- especially since multiple employees could hear me. My daughter asked for a full set. One tech started, then told her to sit and wait for someone else to finish. After my services were done, we sat at the front and watched two walk-ins (who openly said they had no appointment) get seated immediately, while my daughter continued waiting. After 15 minutes -- and already being there for over two hours -- she decided she would just go elsewhere. Only when we stood to pay were we told she'd be "next," but by then we'd had enough. To top it all off, one of my fresh nails cracked on the side before we even left, and my daughter's shaping (from the little that was done) looked uneven. Then I was charged extra for the polish color I didn't know carried an additional fee -- and I still didn't get the design I asked for. There are too many salons in the area to settle for inconsistent communication, surprise charges, and work that doesn't hold up. I hope they improve, but for now, we'll be going elsewhere.

They are so nice and do a fabulous job!! Love my nails and toes!!! Everything is super clean.read more

Very clean and well kept salon with nice people working here…read more Stopped for the first time and really enjoyed my pedicure. I will come back