We arrived here midday, wanting to stop driving and relax. We had no idea what horrors awaited us.
The roads being very narrow and huge trees on both sides of entrances to spots, the other campers were very close to the edge of their assigned area, so backing was a bit cumbersome. There were no pull through spots. Being seasoned campers, well, we figured we had surely seen worse.
Setting up, we went to plug in our power cord, opened the electrical box, and noticed the panel was black! The previous campers must have had a rude awakening and unaware of the dangers of a malfunctioning system.
No staff anywhere - nothing was open - anywhere on site. No phone service, so the neighbors next to us called the owners to report it. The response was that someone was on the way. We waited about 2 hours, beyond exhausted, and went to bed. No. One Ever Came. We had no power and in the dark. Thank goodness we had battery operated lanterns.
We couldn't wait to leave this godforsaken place and departed before dawn the next morning. I absolutely planned to address this with the owners.
Stupidly, I hoped the owners were going to be more understanding. Not even the slightest.
Over nearly 3 weeks I sent many emails to the owners - the first one explaining in excruciating detail. I was ready to give up when I decided to call one more time. I reached the wife of the owner. When I started to explain the dilemma and before I could even finish, she said in a snotty tone, "I have the email open right here." Dang, she could have been nice, already knowing of the situation. Hoping to have a reasonable conversation, I waited for some sort of compassion to leak through the phone lines. Futile at best. She asked what I wanted in return. I responded, "Kindness to start with and the rest is negotiable, rather than the short and terse email from your husband." I asked, "Is he always so mean?" She paused. "Yeah, I get it.," she says. She offered a discount of $14 off about an $80 bill. For no power? Unsatisfactory at best. I imagined how miserable she must be, this kind of person for a husband, and taking phone calls like this. She said she'd discuss this with her husband and get back to me in a week or so. Wow, a week? No, they never called, nor did they respond to my emails pleading for a reply.
Our camper worked flawlessly, we were not responsible for their damage, and still had no power. Many possibilities could have happened to the box - the least of which the previous renters were not truthful about their camper being plugged in, and maybe they caused the problem. There could have been other neighbors with mischievous children escaping inattentive parents. I could go on and on.
The resolution came outside the owners' cooperation. Suffice it to say we got our money back. Thank goodness.
RVers, beware. Don't stay here unless there's no other option. read more
