We installed Milgard windows when our house was built thirty years earlier. The seals on several…read morewindows had broken and they developed an interior fog. At the time of installation the windows had a lifetime warranty. Milgard stood behind the warranty without complaint and repaired the windows in an efficient manner. I am very satisfied with the service their provided.

They are very good at what they do! Very conscientious about doing a great job for you! They do…read moretheir best to get their work done quickly and efficiently but will answer questions you have.

Justin came out to estimate the repair. His crew installed the new part the next week. Great…read moreservice and reasonable cost.

Scheduled an 11am appt for estimate. By 11:30 I called to ask why no show. Was told appt was…read morescheduled for 2-3pm. It was scheduled for 11am. Christa told me they would be there in1-1 1/2 hrs which meant 1pm the latest. By 3:30pm NO ONE showed. I called and was told the person doing the estimate lied to her. Not a reliable and trustworthy employee. Not a reliable business. I am not using this business and recommend that you reconsider your choice.

Fantastic professional service! Jerome and the team replaced my windshield after it had started…read moreleaking at the seals. The previous vehicle owner had done a botch job but these guys fixed it all for us. Prompt, professional, great value, five star service! Highly recommend for your auto glass needs!

Bad, bad, bad. Tried…read moreto rip me off and upcharge me $1,000 and refused to explain why. When I confronted him he was extremely rude. Curt quoted me at $3,500 for a job replacing a window - I had other quotes for half the cost, but I wanted him to do it because I thought I could trust him and his team. I asked for a cost breakdown and he refused to give one, I said I didn't care how much it was and was willing to pay. He then told me what labor and materials were, which only accounted for $2,500, and could not explain where the other thousand dollars were going. He then said he wanted no part in the job since I had asked for a cost breakdown and that he knew when things "start bad" they "end bad". Curt, newsflash, accounting for costs is a normal and legal part of doing business!

Outstanding service and top quality work. Easy to work with. Conscientious and trustworthy to do…read morea good job and make customer happy. We highly recommend Kenny for any window job. He was even prompt answering a question we had after the job was finished and on a weekend!

We have used MasterView Windows for 3 different window installations, and for one household…read moreemergency call. Each time it has been outstanding, speedy service. Kenny has done an extremely professional job each time and explains the process in layman's terms so we can understand. They have our highest recommendation. Thanks again- Charles

DK Boos is the BEST EVER!!!! I had an unusual problem with my 20 year old glass sliding door and…read morecouldn't find the part I needed to fix it. Melvin sent his serviceman Jeff over and he fixed it within a half an hour. Jeff didn't charge me for doing this!!! I was flabbergasted. Such a sweet man. I highly recommend this company. Rated higher than 5 stars in my book.

They came out same day for measurements, the price was within a few dollars of the other two…read moreestimates. They ordered and installed the window within 10 days like they told me they would. My only gripe was that they required a online signature and the form was not user friendly. I paid them in full in advance, not sure why they needed more authorization.

Fixed my windshield and it looks great now. Had one issue but they fixed it for free.read more

Date Visited: Monday, June 16, 2018 Had the awesome fortune…read moreof having a rock chip on the drive back to Portland from Port Angeles. It was over 90 degrees and I was not about to let it spread, so the husband started calling to places around Olympia as we were nearing the city. The first quote was for a place in Chehalis that had no website and 0 reviews. $80. The second place had good reviews. They couldn't fit us in. We called Jesse and he said come on in. $40. Sold! It's a nice little shop just off the freeway (101 or 5, I can't remember). Jesse was helping another customer but got to us as quick as he could. Came out to check out the chip and immediately had his co-worker bring my car to the back to cool down. Jesse explained the process and what we could do to maintain the repair. He said it would take at least 25 minutes because the glass was hot and had to cool down. We were offered cold bottled water. We chilled out on the big sofa. It was a crappy situation to be there, but it turned out to just be a nice detour. The crack was fixed and you can hardly tell it's there. No sun shade for this window's future! Great service and really friendly folks there...a winning combo. Thank you, Jesse!!

Responsive, good communication. We had 5 window glass panels replaced by them. Crew was careful in…read moretheir work. Competitive price. Would use them again.

Update: Since…read moreposting this review the company has continued to threaten me by emailing me directly. I understand the company disagrees with my review, but I was disappointed by the tone of their response and the implied pressure to remove it. Being told they would publicly respond and report the review to Yelp and Google if I didn't remove it felt unnecessarily aggressive and intimidating. Also in response to their comments below Thank you for confirming the exact root of the problem: you looked at a three-pane window, saw that only the middle section was currently foggy, and assumed I only wanted that single section replaced. As a professional window company, it was your responsibility to clearly state: "We see only the middle pane is failing, so this quote is strictly for one pane of glass, not the entire window unit you asked for." You didn't do that. You just wrote "1 glass replacement" on a quote for a "window replacement" request and expected a regular homeowner to know the technical difference. The fact remains: I asked for a window replacement. I provided a photo of the entire window. Other companies looked at the exact same information and managed to quote the entire three-pane unit for a price comparable to what you charged me for just the middle section. You can keep calling a customer's genuine financial frustration "deceptive" to protect your online rating, but your own responses show a complete lack of accountability. You made an assumption, failed to communicate it clearly upfront, and I had to pay the premium for it. Prospective clients can read this back-and-forth and decide for themselves if they want to risk dealing with a company that hides behind ambiguous quote terminology instead of practicing transparent communication. I am done repeating myself. ----------------------------------------------------------------------------------------------------- I recently had a foggy/failing window repaired that consisted of 3 separate sections. Unfortunately, due to some miscommunication during the quoting process, only the middle section was replaced. That was really frustrating because it made the overall cost much higher compared to other companies I had received quotes from. To their credit, they did offer to replace the remaining sections at a discount after I brought up the issue. However, even with the discount, the final price still ends up being significantly more expensive than competitors. Had everything been communicated more clearly upfront, I likely would have chosen a different company. The biggest issue for me was the lack of clarity during the quoting process. It felt misleading to realize afterward that the quote only covered one section instead of the full window I thought we had discussed. That said, I do want to give credit to the installation crew because they were excellent. They were respectful, worked quickly, kept everything clean, and did quality work. My frustration is mainly with the communication and quoting side of the experience, not the installers themselves.

Jason was very helpful in Installing three new windows in my daughter's room. The install went…read moregreat, all the trim is matched up perfectly and the price was very competitive. He lived up to his time frame and install promises. I will be back to have him install our last two window upgrades!

Jason was very straight forward. He was also patient, helping us to understand the process of…read morebuying windows, and he helped us with the window tax credit from energy star. Jason also went above and beyond to help us solve a problem with the kitchen window, which made installation easier for everyone. He and his assistant did the work efficiently, and well. One window had difficulty with its balance. Jason ordered the part, then came out and fixed the balance. They made sure everything was clean after each day's work was done. The whole house full of windows took only a few days to install. I have recommended and continue to recommend Jason for window needs.