The store is very close to our home in Red Bluff and Lowe's is all the way to Redding...we will be…read moregoing to Lowe's from now on. Ordered 9 windows with screens for $9500 in November...put them on my Home Depot card. They were very prompt with taking the order and our money...however, the deliver took the maximum amount of time for delivery. I was out of town on business when they installed and I couldn't believe the poor workmanship from their 3rd party vendor. I am pretty sure we were told it would be HD personnel doing the install. Anyway, and regardless the install was horrible. I complained and an installer from the 3rd party company and a HD rep came to our house...they took were "shocked" at the poor installation. When the original installers came, the didn't have the screens for the bathroom windows. They did nothing to inform HD of this shortage. Only when they came back to examine the poor installation were they informed...or at least that is what they said...who knows. Anyway, after several emails back in forth with the company telling how important this is, still no screens. I even told them they could just ship them to me and I will install. Today, May 2, yes, 5 months later I finally have given them two weeks to get me the screens or I will just have a reputable local company provide them for me and try and recover my cost from HD. My neighbor was going to have HD do their windows, but not after our experience. We also decided not to order a nearly $2000 custom door from HD after this experience. Buyer beware...completely over promise and under deliver...too bad, not the company they used to be. I will add, everyone we have encountered at the store is great, but their in home dept. simply doesn't have it together.

Tina and Tom went above and beyond to fix an issue I had. I was nearly in tears with frustration as…read moresomething was delivered to my house damaged And I didnt have the means to take it back for an exchange. They made sure my issue was addressed quickly and efficiently. Then I was in tears with happiness because they were so kind and helpful. They did everything in their power to help me and I truly appreciate i!

I had a very disappointing experience with this florist. The premium floral arrangement I ordered…read morewas not what was delivered, and did not meet expectations. When I called to address the issue, the response from the owner was unprofessional and discourteous. The owner should be embarrassed of both her arrangement and behavior. Based on this experience, I do not recommend this florist.

I ordered flowers online for a friend who lives in Red Bluff. The first photo from teleflora is the…read morearrangement I wanted. The second photo is what was delivered. Considerably smaller, fewer and cheaper flowers (carnations and daisies). Color not even close. I ordered the Lavendar Laughter bouquet because that is my friend's favorite color. The flowers were delivered. However, the bouquet was put on the front porch and buried behind two patio chairs. My friend didn't find it until the next day. Vendor did not call to confirm receipt of the flowers. Very disappointed and would not recommend this florist. I am going to Complain to Teleflora. This florist does not represent Teleflora's quality.