I am extremely disappointed with this pediatric office. They claim to have a strict no-show policy…read moreand state they will no longer see patients after a no-show. However, we did NOT no-show -we notified the front office in advance to cancel the appointment, yet we were still marked as a no-show. When I called to schedule an appt and then get told this information and try to resolve it, the manager told me, "If your daughter has asthma, then why doesn't she have a Dr ." That comment was incredibly concerning and unprofessional. We recently switched from Kaiser and were trying to establish care especially because my daughter has asthma and needs consistent medical support. Patient care and communication should be a priority, particularly in a pediatric setting. Front office staff should clearly explain cancellation policies and ensure appointments are properly canceled to avoid situations like this. Families deserve accurate information and respectful treatment.

They are amazing, from the stuff to Dr Tackie. All my 3 kids…read morehave been in the care of dr Tackie, and they always very attentive, professional and so caring for each child need. Good Job and so glad to have you has out team!

I absolutely recommend Dr Change and his staff. I have been coming to Dr Chang for over 8 years…read moreboth my son and my daughter have been coming to Dr Chang for years. Super sweet and knowledgeable pediatrician.

I had bad experience today, new patient called for a a physical appointment for my son and the lady…read moreout me on hold very rude hang up on me, I called servers time and she didn't answer me at all, here the proves of the very unprofessional person.

We have been coming here since my oldest kids were really little. This place is not the same since…read morethey moved and added adults. The waiting room is very tiny. My daughter and I had to stand till more people were called in. It is not the same vibe. Service is still similar but I feel like the care is slightly rushed. Getting checked in is very chaotic. It was way more peaceful before. The nurses and doctors are upfront with care options. That is a positive.

For the Dr. (s) especially Ms. Mohideen ... 5 stars !!! Just make that clear .... If it was JUST…read morepediatric .. 5 stars ... + more Now for the part that gets me extremely upset!! I get why they started accepting adults .. more revenue .... BUT just wanted to say my 2 cents ..... Im 99% sure some of the shady people going here are NOT supposed to be near children!! (Even if they are not being seen, they might be waiting for some legit who is being seen) If you know what I mean, ... i honestly cant believe you will mix adult with children in that small of a space, I've seen and felt the difference .. AGAIN if or I should say ... WHEN it was ONLY pediatrician.. it was the BEST!!!! 5 Stars !!!! Which is why I commute !! To this location!! Please do something about this! (Separate rooms at minimum!!! ) As for me im just gonna ask to be separated from the "adults not there with kids" being seen...

Dr Martinez is very insensitive and rude , I've been going here for years the staff is overall nice…read moreit's just been a decline in service since Dr Lee left this facility, would highly not recommend doctors here the receptionist and nurses are overall nice just decline in doctors level of care. Also worst facility for paperwork and referrals I'm having surgery on my back the doctors and staff don't communicate and they are just all over the place needed papers filled out for disability they were brought to them over a month ago and still haven't been filled out I went for an appointment for lab results found out because my primary went on leave without filling them out no one else will after I've waited and filled out request for records from my specialty doctors and still nothing. This place honestly needs to be shut down

He's a excellent physician. Everytime my daughter visits him, he addresses all concerns and takes…read morecare of all our issues. He has great knowledge. Thank you for helping us. I

My 3 month old got tested positive for Covid every other ER/Urgent care told me they couldn't see…read moreher/ test her. they were ready to see her the same day with literally a 10 min wait. The front desk girl & PA were so helpful they really seemed to care and answered all my questions/ gave me really good feedback and recommendations I'm sad this couldn't be her pediatrician you can tell they really do care! Normally going to a hospital or urgent care they make you feel like you're overreacting or don't take your concerns seriously but they didn't make me feel this one bit. I don't normally write reviews however this really meant a lot to me thank you so much!

Doctor Rani is an amazing doctor !! We love having as our pediatrician!! He is so caring and kind…read moreand you can always get an appointment He always makes my babies feel better if they ever need it He is so respectful and professional The office is always clean Thank you Doctor Rani for everything you do

New check in from home is amazing and makes it easy for the day of the appointment. Staff is always…read morevery friendly and love the doctors. Making the decision a few years back to change to this location and their doctors was the best decision I made. Definitely recommend.

They no longer take any HMO insurance, only PPO and IEHP, so sadly we had to find a new…read morepediatrician. Our family were patients here for 10 years and we really did love CC. The office staff was nice, the doctors and nurse practitioners were great. They will still see you as a non accepted insurance patient for cash only...

This is an overdue update! Eventhough my now adult son has transitioned care. My daughter enjoys…read moreevery single visit we make at Dr. Mohideen's. Front office team rocks! They are very pleasant and they manage scheduling really well. Shout out to Anisha who always takes good care of us. The medical assistants are as professional and friendly and the physician's assistants are as helpful. They covered it all. Why wouldn't they if they are following Dr. Mohideen's lead. Dr. Mohideen is very thorough with her exams. She engages with fun conversations while diagnosing my almost 12 year old. We've been seeing her for 10 years and there's never a day that we feel like we were unattended. We truly feel part of their family. Thank you as always. Like I once said, their practice is definitely worth more than 5 stars. p.s. They have a sister practice across the hall for grown-ups!

I needed to update my review because I'm so grateful that this place is so flexible with their…read moredates and times. They're always available when i need to get my kids in and I'm grateful. Type of care: they provide pediatric care for children under the age of 18.

I've been bringing my children to this pediatric office for six years now, starting with my first…read moredaughter and now continuing with my other two. Every visit has been such a positive experience for both me and my kids. The staff is always caring, patient, and truly attentive to our needs. A special thank you to Michelle Tanaleon at the Rancho location for always taking such great care of my kids we truly appreciate you! I highly recommend this office to any parent looking for a trustworthy and welcoming place for their children's care!

This has been my sons pediatrician for 8 years they have always been great drs and staff now with 2…read moreoffices in the same building for more patient care . They always have appointments available within the same day or week and always very friendly . I have always recommended this Dr to friends and family and continue to do so . Very happy to bring my son here .

The attentive care and customer service is amazing. We were seen very quickly as well. The staff…read morewas extremely competent and cared for our little one's needs. Amazing!

DR. Tracy was so amazing with my son who is 7 years old and is autistic. I didn't get the nurses…read morename that works in the front but she was also amazing so helpful and listened to all my concerns. I will definitely be making this my home urgent care for my son the support and patience they showed my son was so amazing. I highly recommend this urgent care especially if you have a special needs child.

Do not go here to get your USCIS MEDICAL PAPERWORK. This place didn't fill out my paperwork…read morecorrectly and it cost my green card to get denied. Staff aren't fully educated in the immigration paperwork. Please do not waste your money or risk getting denied. I just hope other people can see this in time.

Title: Unethical Billing and Retaliation Over Honest Review…read more Four months ago, our family was charged a $77 "follow-up call fee" for a call that lasted less than one minute -- a call we never requested. The doctor simply reminded us to give our child medication on time. We did not ask for medical advice or a follow-up consultation, yet the clinic billed it as a paid service. After we questioned the charge, the clinic initially refused to refund it. Only after we posted a one-star Yelp review did the clinic contact us, saying they would issue a $77 credit if we removed the review. Because they agreed to refund, we removed it. However, during our next visit, the clinic refused to honor that credit, saying it would not be given because my child's father had not deleted his Yelp review. We were then charged another $77 for the same issue. Conditioning a refund or credit on the removal of an honest review is not only unethical but also a potential violation of the Consumer Review Fairness Act (15 U.S.C. §45b), which prohibits businesses from penalizing customers for posting truthful feedback. This kind of behavior -- punishing families for speaking honestly and charging for services never requested -- is deeply unprofessional and damages public trust. 大约四个月前，我们被诊所收取了一笔 $77 的"回访电话费"。那通电话不到一分钟，是医生主动打来提醒孩子按时服药的，我们并未提出任何医疗咨询或要求回访服务，却被计费。 当我们提出异议时，诊所最初拒绝退款。直到我们在 Yelp 上留下了一星评论后，对方才主动联系，表示若我们删除评论，他们会退还或给予 $77 的信用额度。出于信任，我们删除了评论。 然而，在之后带孩子再次就诊时，诊所却拒绝兑现这笔信用额度，理由是"孩子的父亲未删除他的 Yelp 评论"，并再次收取了 $77。 将退款或信用额度与删除真实评论挂钩，不仅违反职业道德，还可能违反《美国消费者评论公平法案（Consumer Review Fairness Act, 15 U.S.C. §45b）》，该法明令禁止商家以任何形式惩罚或威胁发表真实评论的消费者。 这种行为既不专业，也损害了公众对医疗机构的信任。