During the recent ice storm in Ontario, I lost power, my sump pump stopped and my downstairs area…read moreflooded with about 20 centimetres (8 inches) of water. Huge, huge thanks to Plumbing Possibilities in Peterborough! After enduring flooding when sump pump stopped during the power outage, they came to the rescue! I had a battery backup sump pump installed (yes I know a little late) so this won't happen again. It was scheduled for Friday and I was 'pickled tink' when they said they could do it Thursday. Cory arrived and in less than 2 hours, I was set up! Super, super nice guy. My well water pump also took a hit. I asked him about it, and he said the part needed replacing (it was under water). He would TRY and come back the next day (they were busy!). He showed up Friday morning just before 10. After 5 days without water, he got it fixed and good to go before noon. I had to get my hot water tank replaced, and the last thing he did was turn the water on to start filling it. Seven days without a shower, that one last night felt incredible! I am very grateful they were able to schedule me in as quickly as they did. I am a little thick when it comes to mechanical workings, and Cory was so patient explaining how the new battery backup pump works, and the workings of the well water pump. This is something my late husband would have handled, and I was terrified on how I would deal with it. The relief I felt when both jobs were done, can't be put in words. Thanks again to Matthew MacLean, for his recommendation, and Jackie at Plumbing Possibilities for fitting me in to their schedule so quickly. And Cory, for your most excellent work and patience. If you are having any plumbing issues, give them a call, 705.991.1094.

Everything start to finish! Excellent Professional! I would call them for any plumbing issues!!read more

As a business owner in Peterborough, I have always received great service from Berardi Brothers…read more They are very responsive and their plumbers are great problem solvers. David Cox Brant Basics

Hakim and Callum from Comfort Zone were here on time this morning to perform annual maintenance on…read moremy geothermal, fireplace and Rinnai systems. They were tidy, courteous and efficient. I couldn't be more pleased! Betty F.

Poor Service and more. I had a service agreement…read more Comfort Zone's technician diagnosed fumes from my fireplace and he said the fireplace needed a new part. Fine, so far. Comfort Zone ordered the part and it took months to arrive -- ok, supply chain issues, I thought. Another of their technicians came but couldn't install it because he said the glass would break. Then, Comfort Zone didn't contact me at all. I had to go to their location and demand service. They sent who they called "their best technician at no cost to me". He said the perimeter was a little bent and adjusted it within a few minutes and left without checking the air quality. By this time, my fireplace had been shut down for the whole winter. This month, in preparation for this winter, I got another company in to check the fireplace and the fumes, which are a health hazard, are still there!! That's the worst part! The new company has ordered a new glass for me, which I am paying for, in full. Thank goodness for them. That was my service experience, on a service agreement.

had a very negative experience with this company. There was a power shutdown that was supposed to…read morelast only a couple of hours, but it ended up going on all day, which caused me to miss out on a job opportunity While I was yelling at my landlord for not properly informing me the owner of this company approached me from behind and began mocking my job, which was completely unprofessional so I told him to get out of my parking spot which upset him and some words were exchanged between the both of us Shortly after, I overheard him speaking with my landlords and saying he would be willing to falsely claim that I had attacked or threatened him in order to help them eliminate my tenancy if they wanted. Concerned, I went outside and confronted them, letting them know I could hear what was being said. At that point, he called the police and told me "hows your probation officer going to like that"which is completely unfounded and have i never been in trouble with the law. He did end up calling the police, but when they arrived, it was clear there was no issue, and the situation had been unnecessarily escalated Overall, I found this behavior highly unprofessional and concerning. I would strongly caution others based on this experience.

we just had Evan come out and diagnose our old pool pump and then hook up our new one. Service was…read morequick and he got back to us right away! Thanks Evan!

Last year, neighbors on our street in Cobourg had a complete kitchen renovation by Anden Kitchen &…read moreBath Centre, Peterborough. We had a tour of the completed project and were very impressed with the design and the expert installation. Our neighbors are "fussy" about having a job done properly so that was a good indication of Anden's commitment to quality. So, last month we decided to have our kitchen counters replaced. A visit to Anden's showroom led to installation a couple of weeks later. The two workers who installed the new counters were excellent. It was not even possible to see where they joined two pieces together. I sure wish that I could caulk like they did. There was a minor problem with re-installation of the garburator as one of the seals was damaged in the original counter removal. Getting the part in COVID times took a bit, but all is well and Anden went out of their way to help with this matter. In short, we were very pleased with the entire process and would recommend this company to anyone contemplating a reno job.

Sarj and his team did an amazing job on the repaint of two bathrooms, recut two accent walls along…read morewith living room and office. Our builder had two attempts to correct the deficiencies and failed to do so. Sarj explained everything him and his team would do to ensure the fixes would meet our expectations. He came in on weekends to do the work so it would fit our schedule. As well when I pointed out a few small areas that hadn't covered well the first time, he repainted the entire room again free of charge. There was honest, open communication throughout the process and Cad and Ash were also professional and a pleasure to be around. We highly recommend Sarj and his team as they really finally fixed what our builder failed to do!!!

Thumbs Down! They USED to be great! They have pictures of a job they did for me on their Facebook…read morepage over a year ago and the work was good. Now they have taken on more projects than they can handle and instead of communicating and letting customers know that they do not have time to complete what they started, they just keep giving false hope that they will finish. I gave them two extra months to finish and barely anything has been done in that time. The bathroom (the only bathroom in the house!) that they said was 9-days work still isn't complete, and the work they did do has to be fixed because the plumbing rough-in is wrong. They will argue there was a delay and that is true, there was a delay - but that was in May and after that they still reassured me they would be done July 31, and then August 31 and then extended again to Sept 30. This is a rental property for us, so we had to disappoint wonderful potential tenants that were interested in renting the house. As of today, October 7, framing and rough-in has not been completed yet. The house is a huge mess, they left garbage everywhere. I gave up on them finally because it has to be completed this month and they were still lying to my face. We are going to roll up our sleeves and do it ourselves and hire reliable contractors for the parts we cannot do ourselves. You may ask why we didn't do that in the first place but it was because we were fixing up 2 other rental properties in that time - those 2 were completed on time and have been rented. I truly hope if you decide to hire them you have a better experience.

Tom's has provided excellent and prompt service over the past 4 years that we have owned our house…read morein Peterborough. I highly recommend them!!

Amazing service, We couldn't get our smart home thermostat to turn on the air conditioning. We had…read morehad someone else install it ( big mistake) and had them come back only to tell us that there was something wrong with our air conditioner not the installation. That's when we called Tom's heating and cooling and had Tom himself come in and take a look at it. We were thinking we were in for having to get a buy a new air conditioner. So we were really pleased when he said that all he thought it was is a faulty thermostat and to take it back and get a new one. He was right, got the new one in and the air conditioner turned right on. Tom saved us a lot of time and money I would highly recommend Tom's heating and cooling.

JFW Construction responded quickly and professionally when I requested help with a leak in my…read morebasement. Christopher's estimate was competitive and fair, considering the amount of work that needed to be done. His crew arrived promptly at 0800 on the day. They were polite, professional and intend on getting the job done quickly and correctly. I would certainly recommend JFW Construction.

We hired Chris to do our water proofing, huge deck in the back and a pad for our new hot tub. He…read morealso took out the concrete stairway to our basement and replaced it after water proofing. He reframed the doorway and we had a new door put in. He took our old chimney down too! He is wonderful, hard working and showed up everyday. We had an issue with water coming into our basement because of the new build next door. He took pictures and videos on a rainy day so we had proof of the water entering our basement. He is very hard working and it's obvious he is very dedicated to doing a great job. Which he did. He explains everything he is going to do and shows you the progress along the way. We were so happy to actually find someone to do a great job AND show up every day. Highly recommend Christopher. The water on the basement stairs in the picture are from us spraying the hose lol