I can't say enough nice things about Dr. Francis and his staff. I have never had an experience in a…read moredoctors office like the one I had taking my son for a scoliosis check. They were quick, precise and most of all explained everything. I would highly recommend Dr. Francis and Spine Associates

I am a new patient with Dr. Frances and my initial visit was the result of major spinal pain and…read moretrying to rise, sit and bend over was a major and excruciating experience. went to see if there was any possibility of identifying the " ROOT CAUSE" of the issue(s) as I had years prior been in a mega truck accident and inflicted massive damage from the coccyx thru the neck vertebrae and for the past 5-6 years of medical treatment, primarily in the form of Steroid injections, which helped but now not a bearable situation so the visit. Dr, Francis had some tests run during the initial visit and as an initial action prescribed some medication via injection to aid in temporarily reducing the pain along with a prescription to reduce swelling and pain as well. (MRI ordered) Within the 3-4 hour stated time period to enable relief that did happen as explained and the prescription medication worked with the swelling. MRI results for the spine were reviewed with him today (4-4-2024) and the spine is a mega mess. Absolute phenomenal experience in the up-front examination and discovery followed with interim medications. Follow-up visit today resulted in a very in-depth review of the MRI results and subsequently provided me with a very clear and concise understanding of the written and visual MRI reports. A schedule is currently being coordinated with Dr. Frances, Houston OakBend Medical Center and myself for a very limited invasive surgery. Could not have been a better medical experience with an extremely competent Physician and staff. Footnote to this is, yes, you may have to wait sometime during your visit(s) but as stated in his medical facilities he "will see every patient himself" vs like the majority of medical visits whereas you may never see an actual DR. but a highly competent and Certified/Registered Nurse Practitioner.

Dr. Francis and his staff have been a pleasure to work with. Dr. Francis was very knowledgeable and…read morelistened to my issues I had been dealing with my back. I'm currently 13 days post post op from a discectomy and I must say I have already noticed a difference in the pain and other symptoms I was having stemming from the problem with my back. I keep reading all the reviews with such bad wait times but I must say I've been a couple of times and have been in an out within the hour. Thank you Dr. Francis.

I can't say enough good things about Dr. Francis and his staff in both Houston and Beaumont…read more Everyone is so wonderful! I went from never having back problems to losing feeling in both legs, upon waking from surgery I had complete mobility back.

Fantastic Care! I have always received the utmost respect and compassion at every single visit.read more

The nurses are condescending and just flat out rude, Dr. Harris is a extremely nice man but his…read morenurses are NOT

The anesthesiologist there kept repeating injections to my lower back, which did not help me at…read moreall. I heard of other people at least getting cauterized at a nerve ending. He never did that for me. When I spoke to other staff at Spine Tech about him, and they relayed what I said to him, he said that he "planned to cauterize" me. Yet, that was news to me. He never said that directly to me. Also, some of the staff at Spine Tech are odd. One said that I was "nasty" when I simply said that a referral had been done & was over with. WTH? I tried all day to just get an appointment there, and no one took the time to ever call me back. What staff do matters. It makes one not even want to go there, due to staff being insulting.

No line of communication. My messages always end at the…read morereception desk. Cancel your appointments without notification. You find out as soon as you get to the front desk. How is a business allowed to operate the way they do. Someone should really take a hard look at the staff. The doctors are great, the staff sadly doesn't care.

great doctor but Christis charges me 500$ every time I walk through their door ( outpatient fee)…read more not out patient just regular scheduled visits. I was never told of this until they sent it to their collection dep. I called the doctor was told I had a zero balance with them ! what a wormy way to pay for their indigent costs I assume! unless I'm dying I'll never use any dr associated with them!

At first they treated me well and then I was profiled for having tattoos and they did not want to…read moresee me anymore at mid treatment. If you have tattoos or are of color be careful they don't care they are very rude and un professional nurse name was BETH

mother in law was a patient there. not one time when she used the help button did someone respond…read more I even went to the nurse station. they are not friendly and very disconnected from the patient needs. somehow the call button was left open and she couldn't keep requesting help. thank goodness I was there to help her to the bathroom. nurse only showed up to help her back in bed. this was several times not just once. there was only one friendly nurse in the whole group. I will not go there for my care.

I found that nearly all the staff involved with my grandmother's surgery communicated with us…read moredisrespectfully and had very little bedside manner or regard for human emotion. The aide on the bariatric floor never responded to my grandmother's call button, even after 30 minutes, until one of us walked down to the nurses station ourselves to find that she was coloring pictures. When the charge nurse, Judy, was asked about this, she responded in a rude manner and provided no help. My grandmother was in extreme discomfort and could not get to the bathroom by herself. Once the aide came to our room, she said absolutely nothing to any of us and waited for us to pick up my grandmother and her IV stand by ourselves then left the room without any help being provided. If it wasn't for our nurse and our own ability to stay around the clock to provide my elderly grandma assistance, she would not have received even close to adequate care. I am very disappointed with the staff's behavior and would not recommend that anyone allow their families to receive care from these people.

I have been a patient for over 20 years. This place is ran by incompetent ppl now. They do not have…read moreyour health in mind,only money it takes months for referrals weeks for refills. I have had to call them 3 days in a row to remind them to send in refills and still no call back, script or nothing. I'm 100 percent done with this place. I would suggest anyone actually concerned with their well being to seek out a more competent practice. This one has gone to crap.

Sept 2025 rating-0- Been patient since 2005. Schedule…read moreannual physical Sept 2024. Blood work scheduled for Sept 2nd, canceled Aug 31. Reschedule with Dr Wright, arrived Sept 4 reassigned to Dr Weber. Took 3 hours with review Sept 15th Called Sept 13 receptionist 10:40 due tono call,told nurse would call No call Called 11:40 same story, nurse would call. Everybody when home no courtesy call. Sept 15 scheduled 10;30. No appointment. AS OF TODAY, NO CALL, GUESS BLOOD WORK AND ANNUAL PHYSICAL IN LIMBO 20 PLUS YEARS PATIENT AND TREATED LIKE DIRT. NO PROFESSIONALISM. What am I to do. No onetakes ownership. Guess I'll have to start all over again at a new facility.