I thought I had found heaven on Earth for my fur baby until I was informed that he as closed in the…read moregarage with another dog. I didn't appreciate that and found that tossing his bed and bag at the end of the steps was unsettling and disrespectful. Won't drive that way again!

I have been so happy with Ken and Noreen's boarding service - their consistent quality care is why…read moreI continue to return when I need loving care for my 15 year old friend and family member. He loves being there and I don't worry about him. if you want a reliable and caring service you can trust and depend on, call Beverly Boarding . Mary

Ms. Arletta did a fine job with my pooch. I'll definitely be back. She's been in business 50 years!…read moreVery clean shop.

I have been taking my Yorkie here for probably 2 years. They are always friendly and nice. They…read morealways do a great job with my dog. She looks great after every visit!

They argue with clients, even when written on their paperwork. We are asked to sign things that…read morearent meant to be read or questioned. They are not accommodating or understanding when clients explain their situation. I hope they better with our pets. I am unsure how they treat our pets as your not allowed with pets but their people skills are combative and aggressive. The prices are high and dont match for everyone. I am unsure if race or breed, but black male paid $20 less to visit with his pit bull mix than I, latina, did for my bichon mix.

Dr. Carpenter is the best vet on the ! I have been going to her for years and have had several…read moreanimals that she has for dearly. I recommend her over any chain veterinary office! She is a true animal healer not a drive-by pet doctor.

I sooooo wanted this to work out because the location is convenient! Plus, my neighbor with sister…read moredogs wanted to follow if it worked out. It did not. The shop itself is nice and convenient parking. However, my experience was not good, with those same issues others have mentioned. And she cut skin off my dog's face.

I was looking for a groomer and came across Pristine Pets By Gretchen. When I called she was very…read morenice and professional. I brought my cavapoo in for a trim and Gretchen did an excellent job and also gave me some helpful tips on maintaining his coat of hair. Very nice experience and I look forward to bringing him back for future appointments.

I made an appointment for 11am for grooming. I brought my dogs vaccination records however his…read morerabies vaccination was not on the paper and I couldn't get my dog groomed. That is understandable so I left. After receiving the most current vaccination records, I returned around 12:30pm and encountered Bridgette. I explained the situation and provided her the records. As Bridgette was entering the information, I asked if my dog could be seen now or wait until 1:30pm (an appointment I made about 20 minutes prior). Bridgette said yes and to go get my pet from the car. Here's where the situation turned from great to worse. Bridgette was no longer at the desk and I waited in line for more than 10 minutes to get checked in. As the associates (male stylist with piercings in his right eyebrow and right ear) and female stylist Lo was figuring things out, Lo stated loudly that I would have to wait because I was late. I informed Lo that I was not late as Bridgette approved me to come in early for my 1:30pm appointment. I informed Lo unless she knows the situation, she should not try to embarrass me with her loud comment. About 45 minutes after dropping my dog off, I received a text informing me my dog was ready. I thought that was quick but I turned around and went back. I was met by the stylist with the piercing and he asked "what can I do for you ". I informed him that I received a text stating my dog was ready. He looked and said that was a mistake. No apologies or remorse just that was a mistake. I demanded my dog as this service and experience has been the absolute worst! The stylist never apologized even after retrieving my dog. I've looked at the reviews of this particular location and see the common complaint: RUDENESS!

I haven't returned to this location after how rude the groomer was, + they did my boyfriends dog…read morewrong :\ i understand dogs are nervous and move a lot during a haircut but cmon, you're literally TRAINED for stuff like this and you're being paid for this service... do better. my dog was shaved too close to the skin in certain areas and i know it happens but it was just so much this time. despite the cut, the service was weird. my boyfriend and i were running around 10 minutes late to our appointment. when we arrived our groomer said "you didn't think to call and say you were gonna be late?" and my boyfriend thought she was like trying to have playful banter and he's like "haha yeah sorry about that it's my first time here i was having trouble getting here" and she says "yeah but if you're gonna be late to something don't you think you should call" and we didn't say anything cause we were so confused like??? i completely understand that we were late and take full responsibility for that, but there's a better way to address things without speaking to us that way and with such a tone in her voice. it was very condescending. i told my boyfriend we shouldn't go back there and that if we did we'd have to ask for a different groomer.

Very professional and made both me and my dog feel comfortable right away.The grooming was done on…read moretime, and my dog didn't have to wait long. I was impressed with the efficiency!

Today was my first time trying them out, I must say I'm definitely going back! Josh was so…read moreprofessional and informative. My fur baby was looking rough she had gone a few months without grooming and Josh did his thang with my dog cut! The prices is was very reasonable too. If you looking for a groomers you must give this place a try you won't be disappointed!!!

I have had my two pups groomed by Brandy several times over the past few years. Brandy does a…read moregreat job! The pups always came out looking adorable. Not only does Brandy do a great job grooming my dogs but she is a true animal lover who I know takes great care of the dogs while they are in her care. I had a terrible experience with a breeder who treated my dogs terribly so finding Brandy was a huge relief for me. I highly recommend Dog House of Beauty. Brandy is a great groomer and a great human being.

My two dogs and my sister's maltese feel in love with brandy so much they didn't want her to leave…read morethe house...She did such a great job on all three puppies

Was referred here by an associate to get help with tank repair and ended up not needing the repair…read moreI thought was necessary. So, I ended up taking a chance on buying a marine fish. Although, my wife was getting tired of losing fish we'd purchased from a store in Tinley Park and was losing interest from the hobby. I explained my dilemma to the store owner and he agreed to help me win my wife's trust back into the hobby. Let's say I haven't lost any live stock since working with him. Wife is back on board and excited to redecorate the aquarium. Thanks for the great store experience and future endeavors.

Animal care was decent, fish care was great, clean. All the…read moreanimals were healthy and the owners were knowledgeable

I had an option this morning of a 7am or 8 am grooming appoint for my...I selected 7am since that…read morewould have worked out perfectly for my schedule today. I arrived at 6:55am and got out of my car at 6:59. No one answered the doorbell, an employee showed up but couldn't enter since the manager had not yet arrived, there was also another employee in her car waiting... long story short one employee call the manager at 7:26. He answered his phone and said he'd be another 25 minutes, which was completely unacceptable! Therefore, since the manager was an hour late, I had to leave because I had other plans. I found another groomer for my dog and I was very happy with the results.

My pup has been groomed here over a year and I've always been pleased. I took Cairo in today and…read morehis cut was so botched. I explained that he did have some matting. The groomer, Edith, felt through his fur and said it wasn't bad. I told here there was matting on one ear and he would need to be cut shorter on his ears. She felt it and agreed. I received a call that Cairo was ready for pick up, at that time I was informed that Cairo wouldn't allow the clippers near his face. No worries, they told me that before. When I arrived to pick up, I was greeted by another groomer. All the groomers were grooming dogs, including Edith that groomed Cairo. Normally, she greets me upon pick up. This time she kept grooming and the other groomer stopped grooming the dog she was with. Edith never even looked up. I didn't recognize my dog. I can understand having to cut a dog low, due to matting but I would still expect it to be even. He was botched and his tear stains and fur under his eyes was untouched. When he's gotten a wash the tear stains lighten some. It looked as if she just took the clippers to him, carelessly. I don't normally complain but this was horrible.