**Please just save your money and go elsewhere. If i could, id give no stars, but unfortunately, I…read moredo have to provide at least one** On May 5, 2025, I enrolled in a gym membership under a "5 de Mayo" promotion, which included three complimentary personal training sessions. During the first personal training session, I was coerced into signing a six-month personal training contract despite not having used the remaining two complimentary sessions. My account was set up for automatic payment. I was not made aware of any errors by gym staff until approximately three to four months later, when I began receiving calls from a legal attorney attempting to collect payments. This was confusing, as my account had been on auto-pay and I had not authorized any additional charges. After contacting the gym by phone and receiving no resolution, I was instructed to come in person. During that visit, I was informed by higher-level staff that the issue resulted from a staff error. Specifically, another individual's payment information had been entered onto my account without proper verification. I did not legally provide authorization for this change. As a result of this error, my payments were incorrectly reported as past due, my credit was negatively impacted, and I was subjected to repeated collection calls. When going again in person, I had a very unprofessional interaction with front desk staff. I asked for support, and the staff member blamed the issue on me and stated that I deserved for my credit to be negatively affected. I then requested assistance from someone else, as the first staff member was being condescending. The staff member smirked and stated that she was the only one who could provide support. I called for a staff member who was passing by to assist me, and with his help, I was able to get the issue resolved and spoke with a manager regarding the matter. Later, approaching December 2025, I sought to close my account. I was informed that I had to be added to a three-month personal training contract to pay off the balance stemming from the earlier staff error. Reluctantly, I agreed to this arrangement. I was verbally informed that I could officially close the account on the final day of that three-month period. On February 5, 2026, I returned to pay off the remaining balance to close my account earlier than planned. I was told I would need to provide a 30-day notice, despite previously providing what effectively served as a 90-day notice through the three-month contract agreement. As a result, I was forced to pay for an additional month for both membership and personal training. During that same visit, I requested a written statement documenting the previously acknowledged staff error to submit to the credit bureau. The manager I spoke with stated he would communicate this request to the appropriate parties, as he himself was not authorized to issue it. The following day, I attempted to follow up via phone but received conflicting information regarding the manager's availability and was denied direct contact with a supervisor, despite being informed that a supervisor is the appropriate person to handle this matter.

This place im very upset with them , first of all im retired and live on a buget , so when they…read moresaid 15.00 a month I was happy , turns out its its 15.00 every 2 weeks I was never told that plus I bought the plan which was 69.00 now this is a total scam all you get for 69 dollars is a trainer for 3 times that's it , but if I would have known that it was every 2 weeks I would have never signed up ,because I live on a pension check which only comes once a month totally disgusted with how business take advantage of people .

If you all were wondering about my 6 week challenge Went in…read morewanting change and lost a total of 15 pounds and 10 in their challenge. Now leaving the gym I realized I was getting charged for things I did not authorize and they took notes on, but never got back to. Like a whole extra membership costing 150 and got tons of late charges even though I was told if I cancel before class they'd make sure not to actually charge. I'm just shook at the lack of responsibility taken by this facility and passing of blame onto their members when it comes to financial matters. I never had issues like this at orange theory or any other gym. Everyone kinda knew what was fair. Staff here seemed shy to tell me what the owner said but what can they do. My weight loss here ended up costing me up towards 1,000 bucks. What started as a wonderful experience turned into a complete waste of money. I have never been more dissatisfied with a gym as I am with this one. Extremely glad to leave. Got left having to call my bank after all this... Horrible I swear.Went in wanting change and lost a total of 15 pounds and 10 in their challenge. Now leaving the gym I realized I was getting charged for things I did not authorize and they took notes on, but never got back to. Like a whole extra membership costing 150 and got tons of late charges even though I was told if I cancel before class they'd make sure not to actually charge. I'm just shook at the lack of responsibility taken by this facility and passing of blame onto their members when it comes to financial matters. I never had issues like this at orange theory or any other gym. Everyone kinda knew what was fair. Staff here seemed shy to tell me what the owner said but what can they do. My weight loss here ended up costing me up towards 1,000 bucks. What started as a wonderful experience turned into a complete waste of money. I have never been more dissatisfied with a gym as I am with this one. Extremely glad to leave. Got left having to call my bank after all this... Horrible I swear.d 10 in their challenge. Now leaving the gym I realized I was getting charged for things I did not authorize and they took notes on, but never got back to. Like a whole extra membership costing 150 and got tons of late charges even though I was told if I cancel before class they'd make sure not to actually charge. I'm just shook at the lack of responsibility taken by this facility and passing of blame onto their members when it comes to financial matters. I never had issues like this at orange theory or any other gym. Everyone kinda knew what was fair. Staff here seemed shy to tell me what the owner said but what can they do. My weight loss here ended up costing me up towards 1,000 bucks. What started as a wonderful experience turned into a complete waste of money. I have never been more dissatisfied with a gym as I am with this one. Extremely glad to leave. Got left having to call my bank after all this... Horrible I swear.Went in wanting change and lost a total of 15 pounds and 10 in their challenge. Now leaving the gym I realized I was getting charged for things I did not authorize and they took notes on, but never got back to. Like a whole extra membership costing 150 and got tons of late charges even though I was told if I cancel before class they'd make sure not to actually charge. I'm just shook at the lack of responsibility taken by this facility and passing of blame onto their members when it comes to financial matters. I never had issues like this at orange theory or any other gym. Everyone kinda knew what was fair. Staff here seemed shy to tell me what the owner said but what can they do. My weight loss here ended up costing me up towards 1,000 bucks. What started as a wonderful experience turned into a complete waste of money. I have never been more dissatisfied with a gym as I am with this one. Extremely glad to leave. Got left having to call my bank after all this... Horrible I swear.

These guys are awesome! I have only been coming here for about a month and a half, and i feel…read moreabsolutely great! The staff is amazing, they really get to know you by your name and do everything that they can to help you reach your goals. It is a little pricey, but don't let that detour you! If you are looking for results these guys can help you get there!

Great gym! It was very clean and organized. The machines all seem very new. The restrooms were…read moreclean and I liked the studio option. I was very impressed and disappointed my local AF is not as nice as this location was. Can't wait to go back.

Brand new gym and quality you can expect from Anytime Fitness! Was in town visiting family and…read morestopped by on a Saturday noon time. Not busy at all. Plenty of machines, cardio equip, weights , and studio space. The vending machine with water, protein shakes and energy drinks was a plus! I forgot my water so Anytime Fitness for the save. Come by and check them out! You won't be disappointed. -Rick

The employees of this gym are disrespectful to the members of this club because on several weekends…read moreno one is there to open the doors. Once, twice..ok but this has happened to me too many times.. I'm always on time, along with several other members but some young employee must've been out late the night before because no one is there to open the doors in the morning. Last weekend the whole yoga class that was waiting to go in left because there was no one there to open. My daughter and I went to another gym. Bad management.

I was very disappointed with the sales rep Rocky today. He…read moreis very rude and condescending. All I wanted was a friend pass which I was told when I signed up that I get two. But according to him I cannot use my friend pass on my friend that is visiting from San Antonio because they have to be for local McAllen people only ???

Not too crowded, machines updated and clean. Friendly staff. Only thing I dont like is that some…read morepeople use crocs. Smh safety hazard

I've driven to this location multiple times -- including just now -- only to find it closed, even…read morethough the hours listed online say it's open. I honestly have no idea what their actual schedule is supposed to be. It's incredibly frustrating to waste time and gas just to show up to a locked door. This is ridiculous and shows a complete lack of consideration for customers. If I could give 0 stars, I would. Basic communication like this is essential for any business, especially a gym where consistency matters.

Horrible Management. Won't even talk to client in person tries to just communicate by text or…read moreemail. Try to continue recurring memberships although it is not an effective treatment. This place is a Scam prospects beware

From the owner: StretchLab offers personalized 1-on-1 assisted stretching sessions dedicated to delivering lasting…read moreresults. Our certified Flexologists utilize science-backed techniques to help you achieve a deeper, more effective stretch than you can on your own. Benefits include increased range of motion, improved posture, reduced muscle tightness and better overall movement during your daily activties. StretchLab is great for working professionals looking to reduce tightness, busy parents that need to relieve stress, active retirees who want to maintain their mobility, and competitive athletes who want to accelerate their recovery and performance.

Very clean and a great environment to workout in. The owners are very professional and responsive…read more I've been working out here 3x/wk for the last year.

From the owner: Mactown Fitness is 24/7 access gym for all active members. We offer personal or group training,…read moreM/W/F all woman's 45min class, and open gym. Our facility has everything you need to crush your fitness goals! Message us for more information.

Best Pilates Studio I've seen ! Great instructor , location and even great people that go there …read more everything in one place . I absolutely love it !

Drove 20 minutes to the north side of town to come register for classes and discovered that they…read moreare regularly closed and only open for appointments. Will update when (and if) I go to a class, but for the moment, call first!!