I made an appointment and left my 15 1/2 yr old dog for grooming. we had been there once prior…read more On the first visit, they failed to do her anals. On this visit, yesterday, the toenails were clipped so short, causing extreme pain to my elderly dog, so much that she could barely walk. i have tried calling, but no one answers. Cancel my May 26, 2026 appt. because i will never return to a place that harms my dog. shame on you. Rick Higgins

A wonderful place to have dogs groomed…read more We have two dogs. Our small Maltese goes every 10 weeks or so. He always comes home looking so cute. Our larger mixed breed goes in every 3 or 4 months. She comes home happy, and well cared for. Scheduling is easy. Groomers are very friendly and professional. Very highly recommend.

Lovely drive out to the shop, friendly owner and my dog has never looked better! Missy took the…read moretime to clip fur between my dogs toes which has eliminated his occasional licking and biting at his feet - who knew? SHE did! If you have a skittish pup like mine, this is a great place for them.

Did a wonderful job explaining the issues my 15.5 year old dog was dealing with. Responsive to…read morefollow up meds for her. Friendly staff, reasonable prices.

Very fair and compassionate. Overall great vets. Took great care of my dog when he got sick while…read moretraveling.

had taken my dog here before. went to schedule an appointment, rescheduled me 4 different times &…read morefinally on the day of the appointment told me to come to her shop. building was closed, did not answer my calls or texts. completely dropped contact. had a friend text her and she replied Instantly that she's taking new clients...... very unprofessional. beware!!! do not go to this groomer unless you want your time wasted.

I love this groomer! I have 2 Cavalier King Charles Spaniels that are 7 years old now. I was…read moretaking them to a well know pet store for grooming. The female who has issues with her hips and can not stand for any time at all. They told me they would have to charge $30.00 extra for her. Then they said they could not groom her but they would groom the male. I said both or none. I was looking and found Poodle Doodle Grooming. Thank god I found her. She is a very good groomer, takes her time, and makes sure the dog is how you want it to be done. She helps people with their pets when needed. She boards dogs in her home when required. If you have a chance to visit her, you will see what I mean. I would recommend Poodle Doodle Grooming for anyone who loves their pet because you will see what a great and caring person she is. HIGHLY RECOMMENDED!

Perfection! Cindy and Carla clearly love dogs and get to know each dog they care for. This is the…read moreONLY place we've ever taken our dog away from home for any reason that he clearly loves to go. Impeccable care.

We "LOVE" A Country Vacation Kennel. Our dog Charlie loves going there and being with the other…read moredogs. Cindy and Helen and staff are so nice and we never worry about Charlie when we leave him there.

I wish i could rate 0 stars. Groomer called a client's veterinarian and was berate about not…read moreunderstanding a treatment protocol. Continued to yell at veterinary staff about a dog's ear condition when the groomer was scheduled to groom THE BODY of the dog. Owner called me specifically to apologize for this groomers behavior because it was outright unprofessional and unacceptable. I called to complain to management -- only to find out "Lily" is management, and is the same person who disrespected the owner and her veterinary staff. STRONGLY DO NOT RECOMMEND. Could not get anything accomplished over her only hearing her own thoughts and ideas. She is uneducated to say the least. Owner of the dog also said she will NEVER go back to this groomer due to this occurrence.

amazing groomer !! she is very patient and kind to the dogs !! very clean shop !! Our puppy mill…read morepuppy was very timid to be groomed .. she had so much patience with him and he turned out great !!

The staff and doctors at Northside are consistently kind, knowedgeable and caring. Their concern…read morein an emergency is genuine, and their desire to keep my pet as healthy and happy as possible is always evident. I recommend them highly!!

I gave you a 1 because it makes you. You don't deserve even that!…read moreI had an equine life threatening emergency February 25, 2021 I called and spoke to triage person who said you'd call me within 30 minutes I told her my horse was going to die tonight if i didn't find a VET to help him. You were the closet to him and could've probably saved his life with early intervention. Never received a call back so after an hour passed I called again. Once again she said she'd call you and have you call me. I explained to her my horse had colicked and it was life threatening. My family and I spent 2 hours on 5 phones calling and begging for help. we finally found a VET to come from 1.5 hours away, but they were willing and I gladly accepted any help for him. I still held out hope that YOU WOULD CALL & COME HELP HIM. This DR. Had originally said no because of the distance but they called me back an hour later which by then we were over 2 hours into this emergency but they cared enough to call and come help him. Precious time had been ticking away. Almost 5 hours into his emergency they arrived assessed and treated him. It was colic. I can rest easy knowing that I, a nurse not a VET did all I could for him. If you don't want to handle large animal emergencies then you shouldn't offer that service. You should ALWAYS CALL YOUR CLIENTS BACK NO MATTER WHAT!! I have been a long time client of yours Dr KING and I am very disappointed. My beloved horse died, he didn't have to. You were the closet to him and likely could've saved him If you had cared enough to call and come try! I'm going to suggest you read the oath you took to refresh your memory. If you can't live up to it then you need to make a decision. I called your office Friday to complain about the very poor customer service. You should've at least called me back I continued to hang on to false hope that you were going to call and likely would come knowing my horse was going to die without emergency help. I told the triage girl that this was a life threatening emergency and without help he was going to die! At this writing I still have not received a phone call from you or your office. You need to run this case through a quality assurance review to ensure that this never happens again! My BELOVED HORSE DIED IS THE OUTCOME. HIS NAME WAS BROGAN AND I LOVED HIM WITH ALL OF MY HEART AND SOUL! Remember his name is BROGAN AND HIS death is blood on your hands. You should be ashamed! I do not recommend you and I could never refer anyone to you! Remove my name from your computer database because I would never use seek services from you ever again! MY HORSE, HIS NAME WAS BROGAN AND I LOVED HIM WITH ALL MY HEART AND SOUL. You could had had the decency & courtesy to call me! He was experiencing a life threatening emergency! You didn't even care enough to call! Remember my horses name was BROGAN AND I LOVED HIM! Damn you! I thought you was a Doctor of VETERINARY MEDICINE WHO TOOK AN OATH! I HOPE YOU NEVER FORGET BROGANS NAME! PAM DYER RN

Dr Thorpe, is kind and considerate and very gentle with her patients…read more My dog felt very comfortable being examined by her and receiving his shots. Dr. Thorpe listens and gives great advice, and most of all she is compassionate.

I am writing to say how appreciative we are for Dr. Jennifer Thorpe and the entire staff of the…read moreAnimal Clinic of Troy. We've experienced this group for 30 some years now and have always found them to be helpful and compassionate. We recently had need of their services for our aging (15+) doxie/scot and they went above and beyond to help us. We can't thank them enough.