Excellent help with my Kitty Cat's allergies. Provided excellent services with both my cat and dog…read moreby giving "complete wellness exams" and diagnosis of ailments I didn't realize was going on. Front and back personnel are super nice and easy to work with. Many thanks to them all

I take all animal friends there, cats, dogs, birds, and my rabbits…read more Compassionate care at its finest.

Amazing clinic. Brought in my domestic cat that had an infected paw. He's always very skittish but…read morethe veterinarians handled him with care, and they could see him same-day. The staff was professional and knowledgeable, also had toys for the kids to play with while they were assessing his infection. They were very polite and the visit didn't take as long as other animal clinics I've visited.

We bring our pets here. They are compassionate and caring for our animals. They are also very…read moreknowledgeable about thins that your pet might experience. Today we brought in our English Golden retriever because he is experiencing periodic bouts with diarrhea. They did a great job assessing this and we now have a plan to address it. It gets a recommend from us.

We use both Dr. Charlie (for horses) and his wife (dogs)…read more Last night, we had an after hours emergency, unfortunately. We are established patients of the practice. I called their service (as directed) and left a message. Dr. Charlie called me back and was on another call at the time but he said I was next and he would be to our farm in about an hour. Perfect. Dr. Charlie arrived. Had a big smile and a warm, kind demeanor. He had been working for about 15 hours at that point. He conducted an exam. Did IV meds. Bandaged foot. Gave me all post visit instructions/meds. All with a smile and professionalism. He left my farm at 9:30 p.m. These are awesome vets. Smart. Kind and very compassionate. I am grateful we have these 2 people in our community for our animals. Thank you both! 100% recommend them. "Suspect" in photo.

The best vet in the area, hands down. I have 3 dogs and 12 cats and their health care is very…read moreimportant to me. Hartzells office is very clean, she is caring and she is available all hours when there is an emergency. Her fees are more than fair as well.

From the first greeting at the welcome desk, I knew that this staff and Dr. Paige have a genuine…read morelove of animals. Not only accommodating, but professional, astute, and quite knowledgeable. I feel such relief knowing that my pets are getting such personalized and loving care with everyone at this practice.

Waited 40 minutes for our appointment in a room.Could hear them out talking and carrying on?And…read morenobody thought to get up and let us know that there was a problem. Wasted time wasted space.

The staff and doctors at Northside are consistently kind, knowedgeable and caring. Their concern…read morein an emergency is genuine, and their desire to keep my pet as healthy and happy as possible is always evident. I recommend them highly!!

I gave you a 1 because it makes you. You don't deserve even that!…read moreI had an equine life threatening emergency February 25, 2021 I called and spoke to triage person who said you'd call me within 30 minutes I told her my horse was going to die tonight if i didn't find a VET to help him. You were the closet to him and could've probably saved his life with early intervention. Never received a call back so after an hour passed I called again. Once again she said she'd call you and have you call me. I explained to her my horse had colicked and it was life threatening. My family and I spent 2 hours on 5 phones calling and begging for help. we finally found a VET to come from 1.5 hours away, but they were willing and I gladly accepted any help for him. I still held out hope that YOU WOULD CALL & COME HELP HIM. This DR. Had originally said no because of the distance but they called me back an hour later which by then we were over 2 hours into this emergency but they cared enough to call and come help him. Precious time had been ticking away. Almost 5 hours into his emergency they arrived assessed and treated him. It was colic. I can rest easy knowing that I, a nurse not a VET did all I could for him. If you don't want to handle large animal emergencies then you shouldn't offer that service. You should ALWAYS CALL YOUR CLIENTS BACK NO MATTER WHAT!! I have been a long time client of yours Dr KING and I am very disappointed. My beloved horse died, he didn't have to. You were the closet to him and likely could've saved him If you had cared enough to call and come try! I'm going to suggest you read the oath you took to refresh your memory. If you can't live up to it then you need to make a decision. I called your office Friday to complain about the very poor customer service. You should've at least called me back I continued to hang on to false hope that you were going to call and likely would come knowing my horse was going to die without emergency help. I told the triage girl that this was a life threatening emergency and without help he was going to die! At this writing I still have not received a phone call from you or your office. You need to run this case through a quality assurance review to ensure that this never happens again! My BELOVED HORSE DIED IS THE OUTCOME. HIS NAME WAS BROGAN AND I LOVED HIM WITH ALL OF MY HEART AND SOUL! Remember his name is BROGAN AND HIS death is blood on your hands. You should be ashamed! I do not recommend you and I could never refer anyone to you! Remove my name from your computer database because I would never use seek services from you ever again! MY HORSE, HIS NAME WAS BROGAN AND I LOVED HIM WITH ALL MY HEART AND SOUL. You could had had the decency & courtesy to call me! He was experiencing a life threatening emergency! You didn't even care enough to call! Remember my horses name was BROGAN AND I LOVED HIM! Damn you! I thought you was a Doctor of VETERINARY MEDICINE WHO TOOK AN OATH! I HOPE YOU NEVER FORGET BROGANS NAME! PAM DYER RN

I left my dog there overnite bc they said they could take better care of her then I could ! And…read morethen the next morning called me telling me to come get her bc there isn't anyone that stays overnight to watch ur pet and my dog laid in her vomit and diarrhea alnite! She came Home smelling like a hog barn and w s red sore butt that I had to get prescription meds to treat it! And then charged me $700plus for one night and she was worse then when I took her in there!

Having been a patient for 5-6 years, After taking my kittens in for a vet apt when i first rescued…read morethem the vets pointed out funny breathing but didnt offer to do anything for it, when it got worse a few days later they made me wait longer to take them in, charged for the checkup again, then slapped with a bill i had to go to a bank to finish paying so i signed a agreement to pay as they said i could, few weeks later they send me a letter telling me they will no longer serve me because they dont do payment agreements, meanwhile my kittens still breathe a little hard a couple months later because of their poor service but I'm the problem? Now i cant get my cat in anywhere cuz they are booked or not accepting new patients, when i called to ask for clarification the doctor was immediately rude

My dog Buddy passed away the day after Christmas and I contacted Snider pet crematory. They were…read morevery compassionate and professional in handling one of my hardest days in my life. They handled everything perfectly with grace and compassion. Highly recommend!

I have used this service 4 times and Monday will be the 5th. They are sensitive and compassionate…read morein discussing care options. They offer extra services for a fee, of course, they are a business, but they do a great work. I cannot recommend them high enough.

We have been seeing Dr. Johnston for at least 10 years. He has always made it seem like our pets…read more(and us) were one of the family. He and the rest of the office staff and vet techs always made you feel like you were the most important people at the moment and always were willing to talk over any questions that you may have. When the time came for our final goodbyes with our dog, they were very understanding and compassionate and you could tell they actually cared that you would be leaving with just a leash and collar that day. When it comes time for us to get another pet, rest assured, they will be seeing Dr. Johnston.

Look, when it comes to vets in the Troy area, Dr. Johnston is the man. He's one of those rare…read morediagnosticians. When we brought in our tripod dog, after having a rough experience at another local vet, Dr. J was on the floor, watching pups walk and really considering his situation. I just had this feeling that someone was in control and was partnering with me to bring my pup the best care. The staff is also very efficient, and the wait area is newly updated. I just wish we would have gone to Miami Acres sooner, I could have saved $1000 that I didn't need to spend!