I made an appointment and left my 15 1/2 yr old dog for grooming. we had been there once prior…read more On the first visit, they failed to do her anals. On this visit, yesterday, the toenails were clipped so short, causing extreme pain to my elderly dog, so much that she could barely walk. i have tried calling, but no one answers. Cancel my May 26, 2026 appt. because i will never return to a place that harms my dog. shame on you. Rick Higgins

A wonderful place to have dogs groomed…read more We have two dogs. Our small Maltese goes every 10 weeks or so. He always comes home looking so cute. Our larger mixed breed goes in every 3 or 4 months. She comes home happy, and well cared for. Scheduling is easy. Groomers are very friendly and professional. Very highly recommend.

Very pleased with this business. Have taken my cat there because he has long hair and in the…read morespring, when he loses his hair it is awful. They cut his hair short, not shaved, just nice and short and he looked amazing. So I took our dog, who is a mutt and had hair that he loses all year, but worse in the summer. They did an AMAZING job on my dogs coat and undercoat. He is not shedding all over the house and it is so wonderful. wish I would have taken the dog sooner.

Great place. Take great care of animals. Very impressed. Did not make me wait very long which I…read moreappreciate.

My daughter took her long haired white cat for grooming with a photo of what she wanted done. He…read morehas previously been groomed in Cleveland. She had been told this place did good work. He came home with nothing on him trimmed except his back end, which looked choppy and rough. His face, sides and paws weren't touched at all. He was there for 1 1/2 hours. They charged $55 for basically doing nothing. I would not take any pet to this groomer.

I've been a customer for a couple years. But this weekend, I paid $110 for grooming services for…read moretwo dogs and they either were not bathed at all or were not sufficiently bathed. One dog still had sticky red residue on his chin from a slushie that he got into days prior and the other still smelled bad (not like he normally does after his grooming). I also explicitly asked for one dog's tail not to be touched and they cut it anyway. While inside waiting for our dogs, a woman in the back was heard screaming, "Shut the f^*+ up" presumably to dogs who were barking. I now worry that my dogs have not been treated well and that is why they have recently started shaking and not wanting to enter when we arrive. We would not return to this business regardless, but we also requested a refund as the services. they were paid for were not completed or not done well. The business refused.

I love Coats & Tails and I would tell anyone to take their fur buddies to get groom here. I have 2…read moresmall dogs MooMoo walks out of there with attitude because she knows she is cute & Cinnamon is so adorable after they take care of him. I have been to other groomers and I can say they truly love what they do, they are the best!!!!!

Excellent groomers and wonderful people. I've been taking my mixed border collie here. They are the…read morebest and only $40 (cash or check. They don't accept credit cards. ) Don't forget to tip well.

Moved to the Kettering area last year and then work was super busy and then the holidays... I just…read morelost track of time and my 7-year-old Great Pyrenees was matted and dirty and uncomfortable. I took him to Kenzie's K9 Design (who was VERY responsive to Yelp messages for a quote) and they did an absolutely phenomenal job. I told them I was okay with even shaving him (regardless of that not being ideal for double coated dogs) because of how matted he was in spots. They didn't need to! They gave him back to me happy, clean, trimmed, and with all his undercoat blown out. By far the most thorough grooming he's ever had because even a week later he's not shedding everywhere like he did even after a trip to our old groomers. I will most definitely be bringing him back for his next grooming sesh.

This is probably the worst groom I've ever seen and my dogs have ever received. The cuts are…read moreuneven; there are full patches of hair that were missed that can be EASILY seen; the nails are all uneven; the pads and paws weren't addressed at all. My two small dogs are incredibly well behaved, ESPECIALLY at the grooming salon. They've both been getting groomed professionally for 2 & 6 years. Their normal groomer just graduated from college and accepted a job in her field and my dogs needed some TLC ASAP. Kenzie's had same day availability and now I understand why. I dropped my dogs off at about 11:15 am and received a call at 1 pm that they were ready--THE fastest groom I have ever witnessed. I picked them up and was stunned. After getting them home, I realized they were still dirty. My dog gets anxious and poops when he's in new places--there was still poop on his butt & tail from when I dropped them off less than 2 hours earlier. I immediately sent photos and videos to my long-time groomer and she assumed I groomed them myself. She was SHOCKED to hear that I paid for these services and started noticing that they didn't even look like they were cleaned or even. I've tried calling the salon to discuss these issues but have been unable to reach them. I'm absolutely appalled at this service and would never recommend anyone take their dogs to this establishment.

The proprietors are wonderful people. They really take care of my Roxy. I trust them explicitly and…read morethat means a lot when I have to go away on a trip. I strongly recommend Dillons kennel.

I have been taking my 2 Yorkies here for 10 years! They are so good to my babies, and they always…read morelook fabulous after their grooming! I highly recommend Dillon Kennels!

This was our first and last visit. I paid $65 to have my Yorkie groomed and what is left of his…read morehair is crooked. The hair around his ears was cut square and his hair was cut way too short. I did not ask for him to be shaved. I had to leave him there and it was 4 hours before I got a call telling me I could pick him up. What a complete waste of time and money. I am so very disappointed and I plan to report this to the BBB. The only reason I rated this one star is because it would not allow me to post the review with doing so.

I showed the front desk girl my dogs 3 small growths on her back and head. She assured me they…read morewould watch those spots as to avoid cutting them. The groomer cut all 3 growths and they bled into her hair. A friend picked her up and tried to clean her up in the car. When she got home it was clearly obvious she had dried blood on her head and back. What bothers me the most is the groomer did not even try to clean the cuts and stop the bleeding. Then to not even mention it when she was picked up makes them seem like they were trying to cover it up cause they obviously knew they cut her. Now I wonder what else goes on there with the dogs that they do not tell the owners??? Finally her hair cut looked liked it was done by somebody who had never done grooming before. I was stupid and prepaid trusting they were good and honest. Total waste of money and had to pay for a vet visit to have the cuts treated!!!!

Great dog groomers! Very friendly, courteous and professional staff...and the best part: my dogs…read morelook great! Highly recommend!

This grromer is way overpriced and you can't even watch while your animal is being groomed! They…read moretake them behind closed doors, so you never know what is being done to them. The people at the front desk are snobby and don't like to be asked questions. I will be finding a groomer that is more transparent about their practices and has friendlier staff. Fancy buildings mean nothing when they treat you and your animals badly.