Mosley Auto Repair…read more Re: Engine Rebuild on 2012 Ford F150 FX4 at Mosley's Auto Sales This correspondence serves as a formal review regarding the engine rebuild performed on our 2012 Ford F150 FX4 at Mosley's Auto Sales. Initially, we dropped off the vehicle in October with the understanding that the repairs would take approximately 3-4 weeks. However, this timeline was grossly underestimated, and we did not receive our vehicle back until 4.5 months later. Throughout this period, my family and I have been in contact with this business via phone and in person on numerous occasions. Unfortunately, we have received inconsistent information regarding the status of our vehicle each time we inquired. During this period, we were informed that parts were on order, only to discover that the incorrect parts had been sent according to William. Further delays ensued while awaiting additional parts. Upon finally becoming frustrated with the dishonesty and lack of transparency from your establishment, I instructed my family to retrieve the vehicle. Upon arriving at the shop, we were informed that the vehicle did not have an exhaust system. We were advised that the exhaust system was faulty, and we were expected to pay an additional $1,200 for a new exhaust system. Notably, this issue was not communicated to us until after the vehicle had been in your possession for over 4.5 months. Furthermore, we were not previously informed that a new exhaust system was required. We took our vehicle to an exhaust shop and incurred an additional cost of nearly $800 to rectify this issue. Regrettably, upon returning our vehicle to Mosley's Auto Sales due to ongoing engine issues, we were met with a series of excuses and delays. Despite being assured that our vehicle was in working order on April 30, 2025 by William, that they were replacing some springs and it was a 12 to 14 hour job. But the truck ran perfectly fine. The only issue was the fan motor wasn't turning on cooling the engine which they said that it was fixed and they were working on the AC compressor to get it working. After not hearing from William on 5 May 2025. I called again and spoke with William. Where he then subsequently informed me of a major electrical problem on May 6, 2025. My question is how can I have a major electrical issue when it was just running fine Friday. You and your team were only trying to get the AC to work which ended up being a bad compressor and the bearings were bad. This establishment has failed to provide us with any documentation regarding the work conducted on our vehicle, including the name of the engine builder. Nothing as far as parts labor. In light of these circumstances, we have made the decision to retrieve our vehicle on May 9, 2025, and seek the services of another repair shop to conduct a thorough diagnostic assessment. We expect a higher level of professionalism and transparency in our business dealings, and it is unfortunate that Mosley's Auto Sales has failed to meet these expectations. Took vehicle to Big T tires and within 4 days had a complete print out and diagnostic of said engine. In their professional opinion, the engine was never rebuilt the same issue that we brought it in for in September 2024 is the same issue that's been going on. Here are some of the underlying concerns that I have identified with this company. One, they lack transparency, accountability, and reliability. Two, the numerous excuses and issues with the vehicle at each visit are redundant and unreasonable. Without fail, each visit yields a different answer or an additional issue with the vehicle. Three, we did not receive any documentation of the work done, even upon the initial pickup of the vehicle. The explanation provided was that the owner had the paperwork, but as the shop manager, one would expect you to have access to such documentation. Four, they are unwilling to disclose the engine builder's identity, the parts ordered, or the labor costs. As a result, we are left without a clear understanding of the work performed for the amount paid. Which I been in contact with the engineer builder Via text and phone and they have no knowledge of this engine being brought to them.

I brought my 2007 Toyota tundra here to have the air intake system fixed. For a big job, the…read moreservice was done in a timely manner and priced fair. Every member of the staff I talked to was very nice and very helpful. Would definitely recommend this shop to others who are looking for a good mechanic.

When I first came in the shop was greeted with nothing but love. The gentleman that work here know…read morethere ish and will definitely hook you up and have you looking and sounded good when you pull off. Got a in house exhaust put in and only took a few hours. Have gotten nothing but compliments on it since. Needed a new set of tires. Chris found me a heck of a deal ordered them and I picked them up next day and got them installed. They do Great Work, Amazing Customer Service. Also definitely great conversations every time I come in. Gonna miss getting my truck hooked up when I leave.

*SAME DAY SERVICE*…read more Let me start off by saying, I had an appointment first thing this morning at 0800 with Firestone for a tire repair. I saw a nail in my tire so naturally I thought this was causing my tire to deflate. Well, it turns out my rim was cracked so a guy suggested Columbus Custom Exhaust (CCE). I left Firestone and immediately drove to CCE. They didn't open til 0900 but I managed to arrive by 0905. I explained my situation and was told the price was dependent on how many cracks there were in the rim. They even told me how much dependent on the number found. Keep in mind, I knew how many there were because Firestone showed me the rim. Needless to say, I was a little hesitant considering I'm a woman and sometimes we can be taken advantage of. Not here! My car was lifted off the ground at 0919 and one crack was found and repaired by 1310 (4 hours). I'm super impressed and recommend this business for your various needs. I hope this review helps you make an informed decision as I received professional service from start to finish!

Mickey turned me away without any real help or advice. He said it was a cluster f**** and didn't…read morewant anything to do with it. He told me he saw where the previous repair shop messed up on putting the transmission back and basically told me to kick rocks. I'm sure they can handle fluid changes and water pumps but won't touch anything outside of that.

I have had my 2019 BMW X3 repaired here and will continue to use them. The auto technicians are…read moreknowledgeable, polite and my car was ready when he said it would be.

They did an absolute awesome job putting a 5 inch exhaust from the turbo back on my F350 Ford!read more

Just left Fat Boys, unfortunately, I didn't see one fat boy there. I did leave extremely pleased…read morewith Gabe and how my visit went. Courteous from the moment he answered my phone call this morning. Courteous when I arrived. Answered my questions and offered options for what I wanted. He asked for my keys and took my vehicle to his bay and got to work. I had additional questions after he'd already began the work, a point where I assume most technicians don't want to be interrupted... nope, not Gabe. He answered my other goofy questions with zero attitude. Moments later, he returned with my vehicle, which sounded amazing! I informed him I'd be back with my other vehicle in a few weeks, paid a decent price for work performed and went on my way. Why go anywhere else? Please ensure you make an appointment and arrive on time. Thanks Gabe!

The staff is very helpful and friendly! This is our second vehicle we've had an exhaust done and I…read morewould highly recommend their service!!!

Brought my old farm truck in for a quick exhaust pipe repair. They pulled me right in, I was…read moreimpressed that their technician knew how to drive a three on the tree too. A little welding and I was on my way. Prices are reasonable and they don't try to up sell you something you don't need like a lot of shops do.

I have used Tracy's for years, not only on the Hondas and Toyotas I've owned but my Mercury and…read moreothers. Tracy is as honest as they come. I had problems with a Toyota that I had some place else install a generator because of an emergency. Tracy spent at least 1 and 1/2 hours checking on the problem and determined the generator was bad. He could have charged me through the nose but didn't. Thanks Tracy.

Superb service, personable, courteous, knowledgeable, professional, and honest. I was driving from…read moreGeorgia to Texas when the engine light came on. I stopped at Tracy's late in the day, just as they were about to close. They went out of their way and took the time to check everything in the car and made sure it was in perfect condition. They even checked all the fluids. They could have charged me any amount they wanted and I would have been happy to pay for the superb service, but they only asked for the price of the oil they added. Definitely the best auto service I've ever had, and good honest folks!!!!!!

The absolute best service shop of its type in the entire…read morevalley area! Repairs were accurate and fast. Don't be discouraged when you arrive and there are like 50 cars sitting in their yard and on the street. They're not all ahead of you!

The shop is nothing to look at but the work has always been solid and very reasonably pricedread more

I have tried to get these people to set up a time to change the windshield, but to no avail. They…read morepromise to call but I am still waiting. Are they for real? Apparently they do not waant my business or my money.

Mike put a new windshield in my Tahoe a couple years ago at his Uncles shop, Super glass which was…read morein business over 30 years. Since his uncle retired Mike has opened his own shop under the guidance of his uncle and he replaced a broken door glass for me last week and this week one of my customers windshields on a brand new 22 Telluride. Other shops told her they couldn't get the glass for weeks and he saved her almost $300. With his experience, pricing, and same day service he definitely deserves 5 stars!