1. Gonzalez C AAA Group

1. Gonzalez C AAA Group

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Sugar Land, TX

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Gonzalez C AAA Group

5.0 (2 reviews)
Closed 8:00 am - 6:00 pm

Services - Gonzalez C AAA Group

Security monitoring services

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Point Security

Point Security

3.8
(31 reviews)

We've been customers since March 2014. Had a few glitches with the install, but they worked it out…read more Fast forward several years and we are moving to a city and state they don't service, so we can't transfer our contact. We own the equipment at this point as we have already fulfilled our first 3 year contract. We are only paying for the monitoring now. We tried to have our renter take over the payments and put it in her named, or open her own contract. They don't offer contracts with renters, they said, but would look into it and let me know by the end of the day. Our renter was moving in and we needed to let her know. Four days later, after the renter moved in and opened a contract with a company who would work with renters, they said they would talk with her. Too late. Now that I've tried two methods to retain our contract and have been denied, I need to cancel altogether. Can't get anyone to answer my question over the phone and haven't heard back from the rep, Bryan, since Thursday. So frustrating as they want me to pay over $300 break contract. AVOID THESE PEOPLE!!

Just a 3rd party middle man. You will get absolutely no customer service, and they'll transfer your…read moreaccount to another provider after the first 90 days with no heads up. No online account access, no way to view bills, statements or contracts, nothing a consumer in 2019 would expect from a service provider like this. This company is on its way out.

Gonzalez C AAA Group - securitysystems - Updated July 2026

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