Great service and outstanding work. I had them recover two old office chairs. They turned out…read moreperfect.

This husband & wife team are the best! Professional, fast, courteous, and great pricing and…read moreexcellent work! They've worked on quite of variety of re-uphosltering chairs, ottomans, etc. for us. Last week....they re-stuffed my leather couch cushions!! Thank you Tim & Mimi!

The Upholstery Shop: The Good, The Bad & The Ugly. I replaced the detachable cushions on 8 dining…read morerooms chairs. They were clean and in reasonably good condition but I wanted an updated look. The process from start to finish took more than 5 months. A few thoughts on my recent experience: The Good: A great webpage with testimonials about craftsmanship, quality and cautions about mask wearing to protect everyone's health. They offer a great selection of fabrics and a helpful zoom meeting consultation followed by fabric samples. The Bad: Despite a promise not to have client furniture for more than 4 weeks and careful pickups and deliveries; they kept my chairs from late May until early August and Mike interacted with us without a mask. Later he called to let us know he tested Covid positive. After we finally got our chairs and cushions, we saw the following defects: i.e. The Ugly. (1) Velcro straps were sewn too far into the center of the cushion to wrap around the upright posts of the chairs; (2) The Zipper was not concealed by a material flap like our old cushions and contrasted with, rather than matched, the color of the upholstery material making it very prominent; (3) The material was frayed near the edge on two cushions; (4) The new foam inserts were not cut properly to fully fill out the cushions; (5) Our original cushions were not returned. Wanting to limit our interactions with Mike; we wrote asking the shop to fix only the first, functional problem, deciding we could fix or ignore the cosmetic flaws. To her credit, Heather seemed genuinely surprised by the poor workmanship and promised to reposition the Velcro straps. When we returned the cushions for repair, I immediately regretted paying earlier, in full, by check. Mike began to argue that they could not fix this obvious defect. He also stated that he could not return our old cushions because they had been destroyed. While I retreated to the car before I exploded, my husband patiently pointed out to him how the Velcro tabs could be relocated. He relented and several weeks later we finally got our new cushions. They look .... O.K. I really wish I had not relied on the snazzy website pix and testimonials and chosen an upholsterer I knew.

Georgia English did an amazing job! I brought her two chairs and an ottoman that had belonged to…read moremy grandmother. These things had seen better days. She worked with us to find the right fabric, she coordinated the repair of ottoman's leg. They are perfect. It's like they have a whole new life! No longer banished to a back room - they now have a prominent place in our new home. So beautiful! The work was completed within the time frame estimated. I was so happy with the work, I added her shop to Yelp. She does not always keep regular hours, so it is best to email or call to set up an appointment or verify she is in the shop.

We cannot recommend this restoration company enough. I have a 1959 Singer Sewing machine cabinet…read morethat was in terrible shape. Water stains and chipped laminate. It was restored and now looks amazing. Absolute professionals here who know their stuff!

Jose and his assistant did a beautiful job restoring my furniture. I highly recommend their work. I…read morehave nice furniture, and unfortunately, my dogs chewed it in places. Now that it's restored, I can't even tell it was ever damaged. I trust them implicitly.

Bryan and the guys at Custom Upholstery are great! I'm an interior designer and they've done work…read morefor my clients and for my own home. In my home they built a custom bench for my breakfast nook - it's beautiful and the whole family loves it. For clients they've reupholstered chairs, sofas, large pillows, all kinds of things. They've got a great selection of fabrics and leathers. And they're very nice and fair! I highly recommend them.

First, let me say that there were no masks in evidence nor any true attempt at social distancing…read more When I made my appointment to get my car seats re-upholstered, I was told that they would be done "possibly by Wednesday, definitely by Friday". Long story short, my car wasn't ready by that Friday nor the next one. I was told "the job is bigger than we thought" and that they couldn't tell me when it would be finished. I was told this only when I called them. At no time did they attempt to call me to let me know the status of the job and to reset my expectations. When they finally called to let me know the seats were done - a week and a half after the original due date - I did find that the workmanship was good. Bottom line: Their workmanship is good; their ability to forecast work and commit to a schedule is poor; their customer communication is poor.

Great experience with Frank. He replaced the foam in my sofa seat cushions, and they turned out…read moregreat. Highly recommend.

I'm so pleased with Frank's upholstery work and service. He and his son came and picked up my…read moreglider chair and headboard (which I sprang on him at the last moment and he was willing to reupholster as well). It took about 10-12 days for them to finish the work, and then they delivered the pieces back to my house! Both pieces look great, and Frank and his son are both so nice and easy to work with. I'd say it's an incredible value and now I'm wondering what else in my house I can reupholster!

Alex did a beautiful restoration on my tv console. He…read moresanded deep scratches on the top and color matched the finish all within a month.

Terrible experience at all levels…read more Gave them a $500 deposit and they then totally forgot about me. When I managed to get the repair (a table refinish) on their calendar, it took them three tries to pick up the table because they just kept canceling at the last minute. Took them three more tries to return it, and the varnish has a bubble in it, as you can see in the attached image. I left them what I thought was a charitable 3 star review, and they contacted me and threatened to publicly accuse me of a crime if I didn't take the review down. So now it's a 1 star review. Bad, bad, bad. Avoid.

First rate service by Monty and first rate install by Anthony. Shop local... Great deal on a…read moreremnant.

We lost our house in the Marshall Fire and spent close to six figures with Atlas and their…read moreinstallers on our rebuild. Atlas' salesperson (Tommy) ordered the underlayment for our floor. This underlayment is not recommended by the manufacturer (Portercraft Floors). Frank LaCava installed the floor incorrectly and now it will need to be replaced. Nelson Melara installed our tile and the grout is soft/crumbling and will need to be replaced. Nelson is unresponsive and does not stand behind his work.

I purchased some very high quality vinyl flooring for our laundry/Storage room in our basement…read more Family Carpet One did a great job on the initial install. Recently, I had to pull back some for the vinyl to install a water mitigation system which was done by another contractor. After the water mitigation system & drywall repair was completed, I called Family Carpet One to re-install the vinyl flooring. Their installation crew did a fantastic job at and I'm very please that my basement project is now finally complete. I'd like to thank John and all of the great sales & installation staff at Family Carpet One. I will be back if I need any new flooring in my home. Thanks again. Sincerely, Ross

The older salesman with the gray hair is a bit of a know it all and condescending. I've been in…read morethere a few times and his attitude has totally turned me off and made me not want to spend money there. There are plenty of better places to spend your money.