I absolutely love a good sandwich and Head West offers some of the best. I love their menu, period,…read morethe sandwiches, the soups and the chips...every time, hands down without a doubt, I've never had a bad experience and some of the soups they will serve as a blend 1/2 and 1/2. I didn't think it would work so I secretly took home two different soups and mixed them...I was humming and singing. That soup was delicious. So be on the look out for their recommended soup blends. You'll be pleasantly surprised.

Now this is one real sandwich place. This pastrami was great. Fresh bread! And unlike the chain…read moresub shops, who will remain nameless, there's way more meat and fixings than bread. And believe it or not the staff here actually look you in the eye and smile. Great job to whoever runs this establishment.

It was several yrs ago. All I can remember was the food/sandwich was good. Service was fast…read more (I don't think I have seen one close to Auburn IL. Too bad. Maybe Chicago.? (It would be great if one was in the Springfield area)

Gigi did an amazing job making my gluten free sandwich. She cleaned and used new equipment, used…read morefresh ingredients to ensure no cross contamination. Wonderful experience!

I ordered a turkey avocado salad with hot meat and fries. They forgot the tomatoes and then served…read morethe meat cold. I brought it to the cook and he said he ran it through the toaster?! The meat is COLD. I then brought it to the manager and she said she'd resolve it. The fries were cold and burnt too. My son's cheesesteak sandwich was good, according to him. Hot meat! This place has good food normally. On top of the issues above, the tables were dirty and the ketchup dispenser was empty. Sheesh. Zero effort with the manager (or assistant manager?) right up front. It was Christmas Eve, so I'll give them a pass.

We were eating and found hair and me and my mom are brown headed and it was blonde. Service was ok…read morebut they wore no bonnets.

Savanna chopped salad was top-notch. Can't beat the sherry shallot dressing that comes with it.read more

Over priced, dirty…read more Tried to call their home office and all you get is voice mail saying mailboxes are not working !!

What could improve oh gee I don't know when I got 4$ in rewards on the subway app and some of us…read moreout here can nearly pay almost 15$ for a footlong sandwich. Ya think you might want to keep the online app working. It says uhoh something went wrong failed payment when clearly there is money in the bank

They are always fast and have wonderful staff!! Every time I go inside there the floors are clean…read moreand the seats are nice! I love this subway! The food is always yummy and the bread is always fresh just like the food!

Location was a bit difficult to locate, but other than that the food was great and thestaff was…read morefriendly and helpful. Those are the 3 things I want whenever I go out to eat. Good job today Jimmy Johns!!

It's Jimmy John's. The sandwiches are made fresh, they always taste good, and they are always fast…read moreas long as you order in person. Their delivery may be delayed here though if it's busy. It's just the times we are in, nothing they can do about that.

Ok listen, my sandwiches are always SO good. The services is very slow, but if you come in with…read morethat expectation, I don't mind. I came on here to speak about the manager (I'm assuming because she's always working). She is VERY overwhelming. I know she is most likely stressed but listening to her demands, constant criticism and stressful nature, it is so hard to sit back and listen as a customer. I feel she makes her employees second guess their work, instead of creating a safe/calm environment. Each time I come in, there is always new employees and I'm assuming that is why. I don't mean to sound rude, but it would be helpful to help her change her tone when speaking to people, it makes me not want to come here and the food is always SO good. They also have never messed up the fact that I want no cheese.

Went there today because my wife raved about firehouse and when we arrived around 1:45pm. All of…read morethe tables needed to be cleaned and when we asked them to do so, it was like we were being difficult. They wiped the table we were going to sit at and none of the others. My wife ordered, but since I had never been I was weighing my options. When I finally ordered I was then told of the 5 things that they didn't have which was everything I would have ordered. Why wouldn't you have told me that up front. That on top of only accepting cash for whatever reason and I decided I would go somewhere else. Not a good first impression for me.

Dumb fat old bitch at the counter couldnt even switch the computer from spanish to english then…read moreproceeded to throw my sandwich down on the counter without even asking if i wanted any toppings. Terrible experience please fire her. Bad enough im paying $16 for a sub with ZERO fresh ingredients.

Back in the day I was all about the Quiz, it was a regular in my rotation of lunch spots. It has…read moreflavorful sandwiches and is a good value. When I saw a random dude walking down the street with a Quiznos cup, I had to find a location and grab a sandwich. After a drive around town, I pulled into a parking lot and found the place and dropped in. It was quiet, kinda like the Library or the DMV. Oh there were people dining in and some picking up take out but no one seems to be really happy or enjoying life and certainly not talking I stood in line, and ordered my favorite, the Italian on wheat. I watched the workers, no smiles, no small talk, all business. If I recall correctly there was a classic rock radio station playing which I enjoyed. The Quz sand was as I remembered, mission accomplished, If you to have some familiar grub, hit the Quiz up, no nonsense, good sand

I walked in and asked for a foot-long. She asked me about the bread. I told her to toast it. I…read morenamed the vegetables I want and as she's doing that I pause so that I'm not just pouring information while she's already doing something I was trying to be patient and wait until she was done adding all the vegetables I listed she then folds my sandwich up and cut in in half so I said I'm sorry. Did you put mayonnaise on there because I didn't get to tell you about my sauces yet she said oh no, there's no mayonnaise on there and stares at me blankly. I said I wanted sauces. I didn't know we were done. She says I can give you sauce packets so not only did I not get any mayonnaise on my sandwich my dry ass sandwich I didn't get any of the other sauces I wanted and I'm not gonna eat this. This was a waste of my time and money just like your corporation. Who just stares at somebody when they're trying to give you an order why would you fold my sandwich up dry as hell

Subway is a joke. The little amount of seafood that is put on a foot long sub is hilarious! Then…read moreadd 4 pieces of green pepper and 5 pieces of onion. Keep your small amount of food! I haven't been to Subway in 5 years because of this but it's what my mom wanted for Mother's Day. Needless to say, she was very disappointed!!!

Always wonderful food and drinks. The scallops are melt in your mouth. There pasta dishes are all…read moredelicious

This was a sad experience. The server was nice but a 45+ minute wait for a steak that was over…read morecooked and lacked favor. Like it was burned quick. Not sure how you mess up mashed potatoes. Cooked too long? Dry with no butter or herb taste. And no butter came out with meal to mask it. By the time our whole table got their food to time we were asked if we needed boxes was 13 minutes. Still tipped because clearly this place is hurting. Short staffed but only a 1/4th seating used and still long wait for poor food. Menu made no sense with lack of objective size measurements and quantities. The irony is they said they don't ruin steak. They did. Waste of $35+ when I could get a $10 steak and butter and recreate the experience.