This rarely happens, but I would be happy to give them a 6 star review. No charge for seeing what we needed. Gave us a discount because of the ad we found them from. Advised against something they could have charged us for that I thought we needed. Deep fertilization of a extra tree they decided at the last minute needed a little help. We had missed it during their first visit. On time both calls. Wore masks. Polite and caring. Husband is handicapped but they worked well with him. Bob and the members of the Good Guys really area good guys! Thank you and I will be using y'all next time! read more

Good Guys is not just a name but a reality! I called them for a 4th time to work on trees in my back yard. They arrived EARLY, were ready, efficient, fast and VERY neat. Our yard looks TERRIFFIC and when they left you would hardly know they were there. No trash, no trimming NO MESS. I will never call any other tree service whether for removal trimming or other service. If you need help in your yard, call the Good Guys. You will be very happy and I expect as amazed as I have been every time they have done work for us. read more

So, the same tree split in half last week, and it was time to totally remove it. I called Good Guys again, had another wonderful experience, and now my front yard is minus one tree and stump. Only way they could be better would be if service was free and they gave me a cookie. Call them for ALL tree needs. read more

I went with this company based on professional offerings (staffing, cleaning equipment, etc), reviews posted here, and middle of the road pricing. Casey came out and we scoped yard. Emailed me bid, after that you deal with office for scheduling. I needed to schedule a week away, and had to call a week later to remind them. I was told then during the next week they would call me the day before they could come with 4 hour window typically am/pm. I would have preferred set day timeframe. Casey came out at beginning of appt. to detail to crew what was to be done, then left. Trimming/removal was done, invoice paid same day by phone. I had some subsequent trimming issues I broached w company/Casey and, though it took a couple of weeks, the issues were looked at, another visit scheduled, and remedied. They stand by your satisfaction. read more

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Truly good guys. I had a very large tree fall in my backyard during a large storm and these guys were amazing. I got a fast quote and was given, in my opinion, a super reasonable price but on top of that he offered to remove an extra dead tree in my front yard for free. When the crew came out, every single guy on my lot was friendly, respectful of both myself and my property and they are just plain good at what they do. By the time the crew left I think my yard was in better condition than it was before the storm. They cleaned all the debris, I mean ALL of it. From the yard, the decks, the walkway. Not just from my fallen tree but everything, period. I witnessed them take several extra steps to ensure the safety of my property with every cut. I just can't even say enough about these guys. They're great! Oh did i mention the Texas heat?! They just smiled and worked through it all. read more

These guys came out and worked in this Texas heat like the pros they are and it was no small task. We are pleased with the work done and the clean up. None of our plants suffered either. Keep up the Good Work Good Guys! read more

I would give 4.5 stars if I could. At the end of the day they were fast, fair, professional and arrived early. They went the extra mile. My only issue was scheduling took awhile. read more

I specifically requested a quote front this business. The owner, Bob, did email me back right away asking for a phone number and told me someone would call me back shortly. The call never came. I went with a competitor of the Good Guys and was very pleased. read more

Really great company. Professional and really nice to work with and very customer friendly. I would definitely use them again in the future.

Initial consultation was friendly and helpful. The consultant arrived on time. I was charged the exact same amount I was quoted, no hidden fees. They removed a dying cedar tree, trimmed up two others, and trimmed an elm tree off the house. All the work was done in a day and they hauled off all debris and cleaned the yard. Very happy with the result! read more

We just had the Good Guys out to trim our trees and they were very efficient and trimmed 4 trees and cleaned up in less than 2 hours. Their price was better than a couple of others we had at the house and did not have to pay until the job was complete. Would definitely recommend and will be using them again in couple of years. read more

We had Bob and his crew come out to remove a dead tree in our backyard. Its limbs were dangerously close to power lines and we had cleared as much as we could ourselves. The crew removed the tree and the limbs we had left behind. The crew was very efficient and did a thorough job. The price was competitive with other accredited tree services (including one we have used before for a complete overhaul of the front tree) as well as Craigslist ads for tree trimmers. The only reason I did not give 5 stars is because the services were not performed at the scheduled time. It's sometimes understandable with home services like this, but we arrange for someone to be here when we have work done. We will use Goods Guys Tree Service again. read more

i am so impressed with the friendly professional service I received from The Good Guys Tree Service. On the day the work was done the crew was on time and did an incredible job on a difficult tree removal. They truly are "Good Guys". read more

It took me weeks to repair/clean up after they did work on my property. Communication was terrible. an email said they would contact me in 3 weeks to schedule, yet a crew showed up three days later when I was out of town. We will try another service next time. read more

We have used Good Guys Tree Service on numerous occasions and have been thoroughly pleased with their service each time. This morning, Gloria and her crew safely removed a large, dead cedar elm in less than thirty minutes. They were prompt, professional and did a thorough clean up afterwards. We look forward to using Good Guys Tree Service again whenever the need arises and highly recommend them to anyone needing tree work. read more

I had a great experience with this service. The estimator, Justin Howard, was prompt, efficient, and fair. Jarmin's crew was courteous, knowledgeable, and very efficient. It is obvious that they are experienced and respect trees. They left our trees looking beautiful and did a great job of cleaning up the yard afterward. I would highly recommend this company and its employees. read more

Scheduling left much to be desired. the Office Manager and actual crew were AWESOME! I have full confidence that the crew knew how to take care of my trees. Cleanup was excellent and this crew worked together as a team and was fast! read more

Good work, bad service. This is far and away the rudest company and crew I've ever dealt with. First the woman on the phone told me they'd be over next day between 2 and 3. I assumed she meant o'clock, but no, she meant between jobs 2 and 3 on her list. So I was surprised when my doorbell rang at 10:00. More surprised to find no one there. The guy hit the bell and walked away. I had to figure out for myself that the truck outside was from the Bad Guys tree service and not the city crew that has been working on water mains for months. I go into my back yard and here are five guys who breezed right past a sign saying Do Not Enter. The gate has another sign saying Keep Gate Closed; of course it was wide open. It was pure luck that my dog wasn't outside to be let loose onto my busy street. Tree guys wouldn't care. They did the work and the work is OK, but no one bothered to walk around with me to see if I liked it. They just disappeared, leaving the gates on both sides wide open. An hour later, the woman called to ask what the crew boss had said about his next job. He never spoke to me and why would he tell me that? I complained about the surprise, the unauthorized entry, and the open gates. She didn't even listen. She just harped on whatever it was she should've talked to her guy about. It's been a day and half and no one from that company has bothered to call me to find out why I am so angry. So I'll tell you. That outfit has no respect for my privacy, my convenience, or the safety of my pet. They don't even care if I'm happy with the work. There are lots of tree-trimmers in Austin. Find yourself another one. read more

Excellent communication and they were able to fit me in very quickly. They did a great job cutting back all of the trees and bushes from my home in Austin and cleaned up afterwards. Would highly recommend. read more

After auditioning and getting quotes from several other tree services, I hired Good Guys to see to several large trees and bushes that badly needed trimming and was glad I did. Matt and his crew are friendly, charge a fair price, work fast and, most importantly, are pros who know what they're doing. They understand how to trim a tree so that it looks balanced and natural, neither too ragged nor overly sheared. They cleaned up, thoroughly, and waved goodbye, leaving behind a happier landscape than they found. I would recommend them without qualification. read more

I had three large trees that needed to be cut down that were growing very close to my house and my neighbors house, and I was very impressed with Good Guys from start to finish. They were very prompt in getting an estimate, scheduling, and following through with the service. Their quote was very reasonable, and they even threw in a few more minor trimming services for free. I was nervous about damage to my house or my neighbor's house, but they were very careful throughout the whole process. They also cleaned my back and front porch areas. Like, not just removed the debris, literally blew off all leaves, and cleaned off my roof and excess leaves in my gutters. They left things cleaner than when they arrived, even in areas where they weren't even working. They will definitely be my go to for all future tree needs! read more

When I needed our Pecan tree trimmed up and shaped, a crew of seven showed up and made quick work out of it. After the work was completed they cleaned up our yard thoughroly. This is the second time that I have used Good Guys, and I will use them again the next time I need some tree work done. read more

They are professional, extremely efficient, knowledgeable, and communicate well, as they prep for the job, complete the job, and are sure the customer is satisfied. They're a pleasure to work with, and did a fabulous job! read more

We have a koi pond in our backyard and they did a great job to not get any limbs, leaves or branches into the pond. They also recommended a good cut for a big tree. Afterwards we were pleased with how things looked and how cleaned up everything was. And they were fast too. read more

Today, we had a lot of cleanup work for our backyard, front yard and side yard. There were many dead limbs still from the Feb. storm and a lot of overhang onto the house. The Good Guys Tree Service team showed up on time. They were friendly and courteous, with great customer service skills. The team worked quickly and thoroughly and even with a spring in their step. They left our yard very neat and tidy. The trees, and we have many, were really cleaned up and cleared away from the house and roof as we needed. Now we can really enjoy our yard in this beautiful weather, with no fear of dead limbs snapping off. Great job on the team and company. I will use the Good Guys Tree Service again. read more

Have used this company for several years. They schedule promptly, are always on-time and perform their work with care, speed, and quality. I plan to use them in the future! read more

I called these guys up after the storms about some broken trees that are higher up and unreachable for me with my saw without climbing way up top. Initially the call was great and the person that came out was very honest about the damage. He mentioned that because of the storms they were not accepting jobs less than $500. He also said what I had was less than that amount so they probably would not take the job. ??? He then said after talking to him a bit more that he would submit and see if they would take it and send me a proposal later. I got said proposal for $541 the only mentioned trimming the tops of the trees. So I replied just asking since they had the $500 minimum and knowing that the work I needed was less, if they could just trim the sides of 3 trees to get the overhang. Mainly just so I could feel like I got more than just 10min of work. I had no problem paying the $541 if they had just been willing to do the extra work. I got no response after emailing to find out. I understand there were a lot of opportunities to make money because of the damage in the area but it seems to me that these guys were more interested in taking advantage of the situation instead of earning a loyal customer. I would stay away. read more

We had a great experience with The Good Guys. Their bid came in significantly lower than another company. We had a large hackberry tree that was very close to our house and our neighbors. The work was done fast and efficient- and above all without incident!! We've found that communication is often a major problem when dealing with a contractor. The Good Guys returned all of our calls and emails in a timely manner and were polite and helpful. We will definitely call them again when we need more tree service. read more

These guys do great work for a reasonable price. Friends and I always turn to Good Guys when we need tree service.

Fast, efficient, exact and reasonably priced! Best tree service I've used. Matt is extremely knowledgeable about all your tree/plant/shrub needs. Jose and crew are like a NASCAR pit crew, I've never seen that extent of work completed so quickly. They arrived on time, took out 3 large trees, 3 smaller ones, trimmed the rest of the back yard and were in and out in 1 hour. Left the place spotless. These are the guys you want. read more

These guys did a great job trimming back some of my neighbors' trees which were endangering my roof and breaking over my backyard. They turned my general wishes into real results. Great cleanup and I smiled as soon as I pulled into my driveway to see it all. Trees are still doing great a year later! read more

Yay used good guys, we had a pretty major snafu, or info error or whatever you'd like to call it. I made a phone call about a job half done. Without argument, or defense the gentleman on the phone told me he'd take care of it and find the details. 5min later he called back and let me know the problem, which was information about the job was taken down wrong. They went back the same day and finished the job. No problems. They did an excellent job with clean up, and had so much debris they needed to come back the next morning. Which they did bright and early. They did a really good job and I would feel good recommending them to anybody at all. Good quality job and fantastic customer service. read more

We used Good Guys to treat a sickly Live Oak Tree last year. Leaves were yellowing, and they treated it with an injection to kill a fungus. The tree sustained the Texas Winter and had a number of short dead branches on it in the Spring, but the tree continued to shoot leaves and there were no more yellows leaves on or falling off the tree. I called them back to trim the whole back yard as well as look at the tree. Their Arborists are very knowledgeable, and recommended a trimming plan and another injection and fertilization for the tree. Today a 6 person crew arrived and planned and did a great job trimming 5 trees under the close supervision by Gloria, the crew supervisor and did a great job in about 90 minutes. The 90 minutes included a thorough clean up.This is the 4th time we have used them since moving to Texas 3 years ago, and all work was done well. read more

Professional work and good pricing: a rare combination these days, but Good Guys do both well. Their operational systems are efficient and courteous. Casey, the certified arborist, met me at two properties on the same day to bid. Jobs completed just a few days later. Two neighbors came out while they were trimming and wanted their business cards because of their good work. These Guys are Good! Highly recommend. read more

We have lived in Austin for 16 years and have had our trees trimmed several times by many different vendors. None of these vendors did a job good enough to earn our repeat business. That all changed today with Good Guys Tree Service. We had them raise the canopy, remove dead limbs and moss balls and thin out. Our trees look fantastic! Good Guys were very easy to work with, professional, timely, cost competitive and the clean up was immaculate. They far exceeded our expectations. We enthusiastically recommend them! read more

Good Guys Tree Service was exceptional! Extremely fast response, and the crew did an excellent job, at an affordable price! Super friendly and responsive staff. Would definitely recommend! read more

We had a great experience with their team. They came out well before the job and gave me a very reasonable quote as well as assessed the health of our trees and identified some other plants on the property. On the day of service, they were timely, friendly and cleaned up behind themselves. I will be using them for all my tree services for years to come. read more

These guys did a great job. We have 20 (well, now 18) trees on our property. They trimmed, crowned, and back cut them perfectly. They cut the two stragglers and tore out the root systems. The trees and brush around the pool got cut back perfectly. They handled the brush and bushes too. Not a stick on the ground when they left; they even cleaned the pool. The crew was pleasant and knew what they were doing. It was a professional, well done job. I recommend them highly. read more

Overall the work was good and the price was great. However, my original appointment time was arrival between 11 and 1. At 1:15 I had not heard anything and Had to call and the receptionist said she would look into it. At 2:15 i still had not heard anything. They finally showing up around 3:30, the job was too big their equipment, which I understand. They could not finish the job and would be in touch with me. A week later I had to call them. They called back the next day and said they would be there the next day on Friday . They finally showed up on Tuesday and did not notify me until they were in their way. I may try them one more time, rates are good and you get what you pay for, they were very friendly. read more

What's not to love? The Good Guys rep came to my home within a couple of days, gave me a fair offer, matched a competing offer, did impressive & professional work, and left my yard neat and tidy. They're at the top of my list for future tree work. read more