Needed two tires And oil change, made appt. And selected the tires i wanted online Jon checked his inventory to make sure they had them in stock. Came in for appt. and was told would take 60-90 min. Car was done a hour. Couldnt be happier! Fine Job by their staff. read more

Friends and family have gone to Good Hope Service for years! The guys there are always going above and beyond for the immediate needs of your car at a fair price. Leaving my vehicle overnight for repairs wasn't a problem as long as you called beforehand. From oil change to tire rotations their team will get you back on the road fast. read more

We have been using the Goodhope garage for over a year. They have been reliable, friendly, reasonable, and provide excellent service. They meet all of our needs for car repair, are really decent to work with, never overcharge, do exactly what is expected, remain open in communication- everything you would want for a garage. I could not recommend them higher. read more

Quite obvious clunk and worn out suspension components (clearly visible underneath vehicle) Said they "rocked the vehicle and couldnt hear anything" Cool thanks. Maybe stimulus money has everyone bringing in their cars and they didn't want to work on another? You wasted both yours and my time. read more

Had a very good experience here. Oil change was done very quickly and was very fairly priced. Mike was very pleasant and knowledgeable.

I have been a customer for years. This shop is always honest, always fair, and has found issues I didn't even know about before they were an issue. Very professional always and communication is already great. read more

Once again I had a wonderful experience at Good Hope Service. John and his staff are always so kind ,knowledgeable and respectful. It always feels like the good old days there. They explain things so you understand the situation with your vehicle. They promptly call you to tell you the diagnosis, and follow through on excellent repair work, on time and fair prices. read more

I attempted to get my car fixed at an auto shop across the street from this business. Long story short, that auto shop charged me $450 to fix my car without actually fixing it and told me it was going to be another $850 to fix what actually needed to be fixed. If you want to read about that "wonderful" experience, check out my review for "Midas" on Good Hope Rd. Needless to say i was absolutely irate. As i was walking out of Midas, I noticed this place. I thought it was just a gas station, but noticed service doors so I called them in a panic. A man by the name of John answered and I am sure he could tell i was stressed out and losing my mind. John was genuine and calmed me down and got me thinking straight again. He told me to drop the car off and they would take a look at it and see if they could figure out what was wrong. The next morning I dropped the car off. Within a couple hours John called me and told me exactly what the problem was (and the $850 quote from Midas? Yeah, they were going to fix another part that didn't need fixing). Not only did these folks diagnose the problem correctly, they had it fixed in a few hours and for way less. Because of John and the rest of the crew at Good Hope Service, I will be a customer for life. They are way out of my way (I live in muskego), but I don't really care... Dealing with this group has been like no other experience when dealing with auto mechanics. Thank you! read more

They made my truck worse off than when they got it and are not willing to work with me to remedy the situation. Now I have a gas leak where there was none SMH read more

Today I stopped at the mobile gas station attached to Good Hope Service to get gas. Cones everywhere due to gas station updating its computer system. I asked one of the guys in the shop for air station. He said around corner. Luckily I had 6 quarters for $1.50 air. (Wished they'd helped me and had an air tank for free.) I tried to fill tire and off popped my corroded air nozzle of my back left tire. Air flying out on way to a total flat. I ran to shop. John ran behind me and I took a cap off another tire to cap. But had a real issue. John said I think we have the right sensor for my Volvo and said $75. Called my Volvo friend Oscar, he said right price. They took car right away, patched my tire that did have a nail in it, and new TPMS sensor. They barely charged for the labor. John, Kyle and Zach were kind and did all the work as quickly as possible. Really lucky I was there. Very nice to get right to the issue. Kudos Team GHS! Thank you, Mary read more

I was from out of state, and working locally when my radiator decided to explode.of courses decided to do this the morning I was leaving to drive back to Michigan. I left my truck in the hotel parking lot, and rode home with a colleague. On the way home I did some research, and found Good Hope Service. When I called and explained my problem, they immediately told me exactly how much the tow cost would be, and said within a couple of hours they would contact me to let me know what the problem was. ( at the Time I was unsure exactly what the problem was) before I got home which was about 4 hour drive. They had towed my truck back to their shop and investigated the problem. They told me that the radiator was no good, but that needed to be fixed before they could see if anything else was damaged. They told me exactly what it would cost, including the tow charge. I said ok. Within 6 hrs they called me back, and said that I was good to go! The price was exactly what they had quoted me,They installed new parts, not a refurbished radiator. Drove back to Wisconsin two days later and drove it home. GREAT SERVICE AND A GREAT STAFF! Highly recommend this business to anyone! read more

Took my car in for emission testing. Super quick and very friendly and professional service. Shout out to Mike. You do need an appt but got in same day. So impressed I told my family read more

Good Hope service is exactly what you don't expect from a repair shop. You expect sleazy repair guys selling you services you don't need (think about the Dane Cook bit where the repair man is trying to tell him there are 'tiny unicorns' in the fuel system that need to be replaced). John and his staff are the real deal. They only sell you what you need. I've never met a more honest man in any type of automobile related business. If you have 2 brakes that need to be replaced, he won't tell you that you need 4. If your muffler needs to be replaced, they won't sell you a whole new exhaust system. I've been going to Good Hope service for almost 10 years now and I've NEVER had bad service or an exaggerated repair estimate. One drawback: If you're doing a "while you wait", there are places with nicer waiting rooms. But GHS does offer WiFi, free newspaper, semi-recent magazines, and there's a whole convenience store full of treats for snacking while you wait. read more

John failed to tighten my lug nuts...could have killed us...not much of an apology...pathetic...never go there again!!!

I have been doing business with Good Hope Service for around 7yrs now. Consistently they have been professional, friendly, and A1 service in repairing my vehicle. My very first experience with them sold me on being a long-term future customer. I had a loud knocking noise coming from my engine. Three different shops told me I threw a rod & needed to have the engine replaced/rebuilt. Stopped in at Good Hope Service and the then now retired manager John told me it was only a blown spark plug. Had the work done and the car ran perfectly fine thereafter. He could have very well taken advantage of me like the three previous shops I went to find out what was wrong. The new manager John picked up where previous management left off, friendly, courteous, professional, and A1 service. I feel very fortunate & blessed to do business with Good Hope Service. They do the job right the first time & reasonable rates. Being less than a mile from me is a plus also. I have given their business card to many people but unfortunately they choose to have their repairs done elsewhere or by the alley mechanic complaining afterwards how they were ripped off, over charged & poor workmanship. I very rarely post reviews but felt the need to do for this business because they are simply the best at what they do. Thank you John and crew for the great service I have received over the years. read more