I would not recommend this veterinary hospital if you want any assistance for your pet. The…read morepeople who work here do not return phone calls. I not only left a message and five days later still have not received a return call. To add insult I physically visited the facility to pick up scripts and told them I was waiting for a call back and was ignored. It took 3 days to get my dogs records. Last annual checkup with my dog the technician wanted to draw blood from my dogs neck. She said he was 7 so they wanted to draw from the neck. My dog could not have sat calmer and the technician try twice before I had her get someone else. The second person was successful on the first try. The original technician told me it was difficult because my dog had too much fur? My dog has as much fur as a golden retriever. We were a client for the past 3 1/2 years but have decided it's best to move on. Good luck to anyone who chooses to use them

This facility is just operating standard, as the valuable service one expects from county vet…read moreservices for strays or dogs whose owners cannot afford wellness care. Reception desk lacks enthusiam as the face of a business. Foothills used to have a senior Veterinarian versed in holistic healing. I found this very helpful, unique, and welcomed even if the protocal was ultimately prescription medication. Pets wellness is dependent on our attention and voice, so here is mine!

I have been going to All CREATURES pretty much since they opened…read more Dr Martin has taken care of 12 of my fur babies.I went to see him Monday for the last time to wish him well on the next chapter of his life.He will definitely be missed.In my opinion they don't come any better than him as a vet.Very compassionate and caring. He is loved by everyone.

I found an abandoned kitten on a Sunday, and knew he needed to be seen by a vet. On Monday I called…read moremy regular vet who stated they could not see him until later in the week, as did several other places I called. After I finally stopped to read Yelp reviews before I made anymore calls (duh!), this clinic had the most recent and positive reviews. When I called, I was told I could bring the kitty in that morning. We were met by Dr. Paulk, a recent graduate and new Dr. in the practice. He diagnosed kitty with a respiratory infection and conjunctivitis, and we received two prescriptions (which made kitty so much better). Then, a couple of days later I was pleasantly surprised to receive a hand written thank you note from Dr. Paulk. Honestly, I was already sold on this clinic just because of their kindness and efficiency, so the thank you note was the cherry on top!

These vets are thorough. I really like all the people there. Very friendly, personable and…read moreprofessional. I recently had to have a dog put down and they sent me a sympathy card. Very nice.

They have done a great job with all five of our boxers. Always attentive and striving to give the…read morebest possible care.

If you are going to an after hours clinic you know it will be up to luck to determine how long you…read morewait. Our pet was conscious and able to breathe, so I was fine when certain conditions got rushed ahead of us. We waited about two hours before getting out of the waiting room, and then another two hours before seeing the actual vet. But after 4 hours of listening to your dog wimpering in pain, even the most sensitive and calm people would start to break. I wish someone had at least taken a glance at him and give some reassurance. When our pet was finally seen, the treatment was done promptly. In less than an hour he was returned and we were told to wait a couple minutes for the vet notes and medicine. We waited two hours for those notes. My dog was a miserable mess from the meds, his e-collar, and all his wounds. The lady working at the desk that night was very nice and tried to reassure that we would indeed eventually get to leave. But it is just never something I've had happen at any other format of doctors office before. Usually when places are busy, they do their best to sweep you right out the door. It's this final two hour wait that gets them two stars instead of three. All in all, we were there 7 hours. I would not want to go back, but after hour choices are limited. This place was at least clean and the employees seem nice enough, but I would still encourage your pets not to get sick/injured on a Sunday or a weeknight.

PLEASE READ...LONG BUT IMPORTANT!! I brought my 7 week old puppy to the emergency clinic who did…read morehave a heart murmur to be looked at because she wasn't eating and seemed as if she were dehydrated. First off, he wait was a ridiculous 4 hours for a place where you need immediate care, and then they make you wait in parking lot and don't communicate anything to you. After 4.5 hours I demanded to see my puppy after being told she still had not been assigned to a doctor. Dr. Traynor came in first and said her condition had worsened and she recommended euthanasia. I was shocked because I had not brought them a dying puppy and never intended to euthanize her! She said she had done a sonogram and she had heart disease. She shot down any idea of surgery saying it would be too expensive and when I said I wanted to bring my puppy home, she further argued with me that she was suffering too much for that. Finally, I reluctantly agreed to euthanasia. When they brought my Olivia into me she was already dead. I pointed out to Dr. Traynor that she wasn't breathing, was cold and her eyes were glazed over and she immediately checked for a heartbeat and said there was one so she had to get the medicine in her before I would object. I was so overwhelmed with grief at that point that I couldn't even function. Later, I thought about the whole situation and it just didn't make any sense. It became obvious to me that they put her in an oxygen cage and simply forgot about her, leaving her to go down hill with no care. I later met with Dr Traynor and the Administrator and got more unsettling news. Apparently they don't document when their patients are treated and could offer my no more than a document that said she was sleeping when I asked for proof that they were monitoring my puppy. The sonogram was never noted on her chart and only diagnosis was heart murmur and suggested treatment was euthanasia, which was the only thing on my bill. Dr. Traynor further admitted that when she was initially admitted to the hospital, someone looked at her and decided euthanasia was the treatment. They further agreed that I should have been communicated with and told 4 hours earlier of their plan, so that I could have made a decision earlier on which would have been to take my puppy home. I drove an hour to their facility because they are supposed to have specialists to take care of heart issues but instead they have vets just out of vet school! Lastly, I had a conversation with Dr. Rob Presley, the Chief of Staff, who assured me that they had always had the best interest of their patients at heart but eventually just wanted to pay me off and have me sign a gag order for his insulting offer! I suggested many changes in order to benefit future patients and ultimately clear up problems but apparently he is not really interested in doing that. I have spoken to many of the negative posters here and they are willing to join my crusade to get Upstate to take notice of their short comings and join in the voice to be heard. I will be taking to the media and animal rights groups to get my story and all of the others out there in hopes of Upstate finally taking notice. Please contact me if you want to also partake in facilitating some change so that you beloved pets will get the proper care they deserve! And please do comment if you've had a bad experience so that others will know of the cruel and sub-par service Upstate Emergency clinic offers!

I've known Dr. McPhail for a number of years before he became my vet after my son gave me a English…read moreSpringer Spaniel who recently came down with diabetes. Didn't know dogs could get diabetes. We live north of Greenville, so its a drive to Mauldin but we are pleased with out experience at Dr. McPhail's office. I like his down to earth approach for treating animals, backed by years of knowledge and experience. Dwight L

I wanted a good veterinarian for my senior dog who understood the local issues and the concerns…read morethat we have. Heart, arthritis, skin issues. We have done excellent! He and the staff know her when she comes in and greet us. He takes the time to really listen and diagnose. The treatment plan has worked, we went from constant whining, difficulty sleeping for everyone, to a restful night, proper medication and better food. I thought she was on her last legs, she and Dr Mcphail and the staff showed she has more life in those legs!

I was passing through the area with my dirty dog and ran into this place. It's wonderful!…read more I have never used a real dog washing station. You put your dog in the big stainless tub, blast them with warm water - very high pressure - then shampoo them, condition them, let them shake off, and move on to the drying station. Really fantastic experience, and cheap, too! Afterwards, get your pup a treat! Love it!

We moved here from Pittsburgh and saw how many pet stores there were. We accidentally came across…read moreWag n Wash and because of consistent quality interactions with Adam, we made Wag n Wash our "go to store". Not only is he welcoming and personable... he knows the products and always answers our questions and has made suggestions per our request. We also love that he greets Benji and gives him a treat. Thank you Adam for making our experience a special one!

I had to be hospitalized suddenly and they were able to take all three of my dogs in boredom and…read morethey'll be there for a few more days at least..Chloe,Rhaley,& Izzy are all frisky, love the attention and more opportunities outside.

I've gone here many times for my dog. They are honest and fair. They do exactly what I have wanted…read moredone with my dog. I've never had a problem. They have a really nice selection of dog food and treats and accessories.

***update*** This clinic is incapable of taking accountability and frequently responds to critical…read morereviews by claiming the reviewers were never clients. This is a blatant lie and total lack of integrity. To insinuate that I don't know where I experienced the HUGE problems listed below is so insulting and literally displays how they bully any client who calls them out. I know which business I'm leaving a review on. I have the receipts with the address and I have the emails from you insulting me for questioning your unethical billing and p*ss-poor customer service. DO NOT GO TO THIS CLINIC! Do not study there if you're a veterinary student! You need to be shut down. Long wait times for scheduled appointments, and even more waiting once you've finally left the waiting room and are given an exam room. They're a "learning" facility so you get to stare into a creepy camera while your pet and you anxiously await any kind of attention. Their billing practices are very suspect. You essentially get bullied into more appointments when everything really should have been completed in the first appointment. They'll perform unnecessary tests and bill you for the follow up both in the bill you received while scheduling the follow up then again after the follow up. Essentially double billing. I called them out on it and was told I couldn't leave without paying. I ended up calling GVL non-emergency line asking if they could in fact detain me. Officer said no. Husband ended up making a visit to discuss billing and they removed one of the charges. This all happened over a year ago. I'm leaving this review now bc they came up in conversation at an event last night. Apparently they're still up to their old shenanigans. I had written a disgruntled review on Google which was met by an email from the owner who made sure I knew she was a Christian and a mom. Not sure why that was relevant. A criminal's a criminal. Do your investigating all ya want lady. Word is spreading that your billing practices and services are a sham. Customer service? Yeah. Don't get ahead of yourselves. Maybe tackle honesty and integrity first.

I've recently needed a new veterinarian as I'm new to Greenville. My senior cat was visibly unwell…read moreand they scheduled me in for the same day. After much needed examination, tests and X-rays it was determined that my dear cat was fatally ill. The decision to euthanize was made after sincere and timely efforts by the veterinarian and his support staff to share my options and support the final decision. They explained ever possible option to support my financial concerns and how the procedure would go. These amazing, caring angels and obvious animal lovers stayed beyond closing hours to help me say goodbye to my sweet girl. We exchanged hugs through my devastation and they assured me that they would do the rest of the end of life process with full dignity and respect. I cannot express my absolute gratitude for their professionalism, empathy and dedication to me and my beautiful cat. I'd give them ten stars if I could.