Dr. Crowe was wonderful! Was very gentle when checking our cat's eye, and took time to answer…read morequestions afterwards. Felt like our time mattered and never that we were being rushed. Will be going back for checkups

We have a high-anxiety German Shepherd/Catahoula mix, and finding the right vet for her has been a…read morechallenge--until we found Paw Prints. For the first two years of her life, we went to a different vet where we never felt a real connection. The staff seemed scared of our dog, and visits were always stressful for everyone involved. When we adopted two kittens, we decided to give Paw Prints a try because of the great reviews and their close location. From the very first visit, we knew this place was different. Our dog was incredibly anxious and wouldn't let Dr. Crowe or his staff touch her. But instead of rushing the appointment or showing frustration, Dr. Crowe sat on the floor with her for over 30 minutes, patiently working to earn her trust. That level of compassion and patience meant the world to us. Rather than jumping to sedatives (as our previous vet did), Dr. Crowe recommended the CHILL Protocol. I'll admit--I was skeptical. But today, after following the protocol, we brought our pup back in... and she was like a different dog. She was still a little nervous, but she didn't need a muzzle, didn't hide, didn't bark incessantly. She even let the vet tech give her a shot without reacting--and when Dr. Crowe came in, she barked once, then went right up to him for pets and love. This visit felt like a breakthrough. I'm not sure if it was the protocol, the incredible staff, or both, but it was night and day compared to our past experiences. We've officially moved all three of our cats and our dog to Paw Prints, and we couldn't be happier. It feels amazing to know our pets are in such good hands. Highly, highly recommend Dr. Crowe and his team. They truly care--and it shows.

These vets are thorough. I really like all the people there. Very friendly, personable and…read moreprofessional. I recently had to have a dog put down and they sent me a sympathy card. Very nice.

They have done a great job with all five of our boxers. Always attentive and striving to give the…read morebest possible care.

Dr. Audrey went above and beyond with her care for our elderly cat. My dad was a veterinarian and…read moreshe reminded me of the compassion he gave his own patients. Will be referring all my friends and family!!

Jaden is a gem. You are lucky to have such a personable, professional tech gaining invaluable…read moreexperience as he trains for his veterinarian license. He's a really big reason we would come back. Please be sure and let him know how special he makes everyone feel and how very special he is! !

My cat was attacked by a foster dog. PAH took her in immediately as an emergency patient. Her care…read morewas exceptional and at a reasonable price compared to the emergency hospital. She recovered and is doing well. Highly recommend.

Sarcastic, condescending, mocking, indifferent attitude of the desk staff came across continuously…read morewhen my dog critically injured. I profoundly regret relying on the flippant advice of their vets. Go anywhere else for better care without the hostility.

I was in town visiting my boyfriend's family for the holidays, and we always drive up with our two…read moredogs from FL. Our one dog usually gets allergies when we take him on hikes/walks outside of FL, and this time we wanted to get ahead of the problem before it got worse. We noticed a few days after we got here constant licking, itching in all different places even throughout the night. We waited to see if it would improve to take him to our vet back at home, but it only continue to get worse, and we still had a few more days before heading back home to FL. My boyfriend's dad, and wife bring their dog here which is how we were referred. I was lucky to be able to get a same day appointment to see Dr. Jenna Washburn for a new patient exam, she did a skin cytology, was able to provide my dog a cytopoint shot which is what he has been given in the past by his vet for this type of issue, since she saw some bacteria in his skin cytology she also provided us with some cefpodoxine medication for him. I can't thank her & her team for seeing us in short notice. This will make sure the rest of our trip is more enjoyable for everyone. My first impression of the establishment was plenty of parking, lots of open space outside for the dogs to pee, the waiting area was very clean, nicely decorated, & welcoming for your pets. They have a coffee station by the door, and I saw a restroom on my way into our op. Our op was very clean, private, with some pet information to read while you wait, the assistant was very friendly, and very attentive to my dog. Price is pretty much the same that we would've paid in FL. They do ask for a $50 deposit over the phone when making your appointment but it goes towards your bill. Again thank you to the great front desk staff, assistant, and Dr. Washburn for seeing us ! I highly recommend this vet for your pet. If needed in the future we would definitely come back when in the area!

My Opinion: Poor business ethics. Charged me a hidden fee of…read more$38 late fee for getting to my appointment 13 min. late due to traffic on I-85. No such policy is disclosed in the business or on their website, nor did they give a verbal notification of this charge. Business manager emailed me and said the receptionist said there would be a late fee. That is not true. I would not have paid for a late fee and still be seen, especially after their technician disclosed to me that I was switched with their 3:00 patient because the other patient came in early and it all worked out well. Walked out paying $453.78 and still have not received my pet's prescription for her heartworm medication after notifying them multiple times. Front desk receptionists clearly covers for the office manager whom I have tried making an appointment with but only makes contact through email, and signs her name as Crystal, LVT with no last name. I'm curious how many other people are getting hit with hidden charges by this business. I am rating this with 1 star strictly for their unethical business tactics.

***update*** This clinic is incapable of taking accountability and frequently responds to critical…read morereviews by claiming the reviewers were never clients. This is a blatant lie and total lack of integrity. To insinuate that I don't know where I experienced the HUGE problems listed below is so insulting and literally displays how they bully any client who calls them out. I know which business I'm leaving a review on. I have the receipts with the address and I have the emails from you insulting me for questioning your unethical billing and p*ss-poor customer service. DO NOT GO TO THIS CLINIC! Do not study there if you're a veterinary student! You need to be shut down. Long wait times for scheduled appointments, and even more waiting once you've finally left the waiting room and are given an exam room. They're a "learning" facility so you get to stare into a creepy camera while your pet and you anxiously await any kind of attention. Their billing practices are very suspect. You essentially get bullied into more appointments when everything really should have been completed in the first appointment. They'll perform unnecessary tests and bill you for the follow up both in the bill you received while scheduling the follow up then again after the follow up. Essentially double billing. I called them out on it and was told I couldn't leave without paying. I ended up calling GVL non-emergency line asking if they could in fact detain me. Officer said no. Husband ended up making a visit to discuss billing and they removed one of the charges. This all happened over a year ago. I'm leaving this review now bc they came up in conversation at an event last night. Apparently they're still up to their old shenanigans. I had written a disgruntled review on Google which was met by an email from the owner who made sure I knew she was a Christian and a mom. Not sure why that was relevant. A criminal's a criminal. Do your investigating all ya want lady. Word is spreading that your billing practices and services are a sham. Customer service? Yeah. Don't get ahead of yourselves. Maybe tackle honesty and integrity first.

I've recently needed a new veterinarian as I'm new to Greenville. My senior cat was visibly unwell…read moreand they scheduled me in for the same day. After much needed examination, tests and X-rays it was determined that my dear cat was fatally ill. The decision to euthanize was made after sincere and timely efforts by the veterinarian and his support staff to share my options and support the final decision. They explained ever possible option to support my financial concerns and how the procedure would go. These amazing, caring angels and obvious animal lovers stayed beyond closing hours to help me say goodbye to my sweet girl. We exchanged hugs through my devastation and they assured me that they would do the rest of the end of life process with full dignity and respect. I cannot express my absolute gratitude for their professionalism, empathy and dedication to me and my beautiful cat. I'd give them ten stars if I could.

We just had them see our ferret who is 6 1/2 years old. They were kind and compassionate and…read morehandled the situation with professionalism and care. We were worried that being an emergency vet that they might not be affordable but they were and I felt we got the right care for our pet. Thank you.

We are so thankful for everyone at VEG ER for Pets! Last Monday was horrible! We woke to Ozzy…read morethrashing around with no control of her hind end. We'd had a snow storm, and our vet was closed, but we had to get her help. We found VEG ER for Pets and rushed her over. They were so kind and caring. They examined her and gave her something for nausea, but informed us that she'd had a debilitating stroke. We were heartbroken. We had to make the difficult decision to put her down. They gave us all the time we needed in a private room, before we called them in. She went to sleep in my son's arms. I cannot express how good they were to us. I'm just so thankful for them! And, today, we received a card of condolences from everyone there last Monday.

This vet has treated/seen 1 dog and 3 cats for me. She was extremely pleasant, and professional yet…read morehad such a big heart when it came time to have them euthanized. She gave me time and privacy say goodbye and did not rush the process at all. I know that she and her partner, Dr. W, seemed to know all about any animal they were presented with. I think they are the best vet practice in the Duncan area.