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    Julies Pets

    5.0 (1 review)
    Closed 10:00 am - 5:00 pm

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    4 years ago

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    Good Shepherd Pet Services

    Good Shepherd Pet Services

    (4 reviews)

    My husband and I want to Thank Good Shepherd Pet Services for the Exceptional care they took of…read moreour Big Sweet Gunnerboy. The Beautiful wooden box engraved with his name will be treasured forever. Thank you for your Compassion and Care.

    The first time we used this facility, it was through our vet, over at Easley Animal Hospital. The…read moreprocess, albeit lengthy was completed. We received our paw-kid's ashes, urn, certificate and flier. We were pleased. Fast forward to June of this year. I called and left a detailed message on Sunday, and was promptly called the following day, Monday. The woman on the other line, although professional was a bit too cheerful for my taste. You work handling people's losses, being cheerful shouldn't come so natural. I was asked for payment up front, and advised to call, and try to get to the office by 12pm, as the staff had an appointment. I called and advised we were on our way, they asked how long would it take us to get there? I replied about 20mins. They replied fine. When we got there, it turns out, they were in a hurry because they had a new employee and wanted to take him to lunch. Mind you, I have my deceased paw-kid, and I get it, not your turn to cry. Priorities!! Now comes the nightmare, after a week, I called asking for my paw-kid's ashes, and was advised that they had attempted to reach us, but someone at the office had the wrong area code. To which I replied "Ms. If I did not contact you, would you have kept his ashes forever?" The woman replied, and I kid you not! "Well we have no way of reaching you otherwise!" We live in Easley. We arrived, picked up our ashes, no apology, no call from main corporate office, nothing. Please, I employ you, read over your receipt and check, check and recheck! We will not use them again.

    Julies Pets - petservices - Updated June 2026

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