.If you don;t want individualized care, this place is fine. At the first visit, they gave me a bunch of exercises. Every subsequent visits was basically the therapist telling me which exercise to do and then observing. I could ( and did) do the same exercises at home and really didn't have to have a pt observe me. Some of my issue stemmed from my neck and no one ever touched my neck (or anyplace else) therapeutically. I made no progress with them in @ 10 sessions...in fact, I was worse at the end than when I started. Grateful to have a PT who can tailor my treatment to my personal needs . Finally felling better, no thanks to Good Shepherd. What an expensive disappointment read more