We moved to Monrovia from the city and needed a vet. My husband picked a place and our rescue pup…read moreand I went on in. As a prologue to this review, it should be known our rescue dog was abused (as most are) and had developed a rash after we moved. We were greeted upon arriving and almost immediately taken back to the exam room. Our puppy Rose does not really care for the vet so it was great to not have to wait for very long in the waiting room and actually, we were in and out in a very reasonable amount of time. The vet, the vet techs, all of the staff were so good to us and genuinely seemed to care. They took the time to let rose get comfortable with them and took care to make sure she was as comfortable as possible. Checking out was the only part of the process that took an extra long time but let me explain. The woman checking is out was training. I was told in the beginning of the process that she was training, and she had two or three people check in her during the process. Although it did take an extra few minutes, it wasn't an overly long time and she seemed to do an good job, and apologize for it taking an extra couple of minutes because she was new. While I didn't need or really want an apology, it was really nice to have my time waiting acknowledged even if it was just an extra minute or two. And really, if the only thing I can say about our new vet was it took a couple minutes longer to checkout, I consider myself lucky.

Have no worries taking your fur babies here!! My pets and I have had a relationship with this…read moreclinic since the early 2000's. I consider myself blessed to have a place I know cares about my animals like I do. I have always been treated well here, never fill rushed during appointment. My pet emergencies have always been worked in. My pet and I receive a call several days later after visit to see how they are doing. Everyone is knowledgeable and compassionate. Clean facility.

My husband and I brought our sick dog to veterinary facility on Monday at 5:30pm. When we were…read moretaking the dog from car, an employee came to door and stated that nobody was there and went to ask the doctor. When she returned she could not assist us and that they closed at 6pm. Then referred us to go to take our SICK dog (labored breathing and shaking uncontrollably) to in St Francis in Centerton. The website stated hours on Mondays were until 8pm. VERY UPSETTING. If I was able, it would be negative stars! :(

Their woke politics are a bit much for me, masks required on a day that there's 398 (3-18-22)new…read morecases in the state. They told the only white guy (me) in the joint to mask up, so I left. The two democrat (females) were not ordered to mask up, wearing the masks on their chins though. The dogs/cats weren't masked (despite that being a potential transmission vector. When they phoned me to discuss dog, I asked about the fakakta rules, "happy to discuss the reasons another time, but not today" The veterinary care was adequate, and the proximity means I'll go back, just a warning to others.

I took my German Rottweiler here for his yearly vaccines and a check up. The staff were all very…read morenice and helpful. They were able to get me in for the appointment on short notice. Cost was $104 total for exam and multiple shots. They do accept credit cards for payments. No one tried to hard sell any upgrades, but they did make recommendations. The Dr. Shelton was very professional and you could tell he has lots of experience working with animals. There was just a short wait in the exam room before the doctor came in, which gave the staff plenty of time to copy my pet's medical history. We put a muzzle on my dog before administering the shots, and my dog did not like the muzzle or the shots, lol. I helped hold my dog while the doctor administered the shots with the assistance of a staff member. The doctor was patient and took his time as I helped hold my dog still for the shots. The lobby and exam room were clean and nice looking. Plenty of parking and easy access to get into the property, which is also wheelchair accessible. Overall the appointment took about 30 minutes and all went well. They give you a print out of all shots given for your records. My dog and I left, and he was a happy boy ready to go for a ride to get home. I recommend this doctor and his office.

Extremely disappointed. This clinic is very overpriced for the level of care (or lack of care)…read moreprovided. The staff was rushed, dismissive, and overlooked major things that should never be missed. They failed to notice that my cat was pregnant and went ahead and vaccinated her, which she should NOT have received while pregnant. That alone is unacceptable. They also dewormed her, yet she continued to have worms afterward, and they did absolutely nothing to address it. For how much money I paid, nothing was actually done. They couldn't even determine her age. I later went to another vet who immediately recognized the pregnancy, correctly assessed her age, explained everything thoroughly, and did so for much cheaper. This place took my money and rushed me out without proper care or attention. I regret coming here and do not recommend this vet to anyone. Save your time, money, and your pet's health . If you care about your pet do not go here.

Really not sure why they have so many 5 star posts. This is…read moredefinitely a total nickel and dime place that cares about how much money they can make off you. Who reads PAMPHLETS when bringing your pet in for an emergency? Like oh hey, my dog is bleeding out, let me read this welcome pamphlet you have somewhere on your desk that I should be looking for and reading while my dog is losing more blood so I know your policies and pricing so I can sign the consent form you're making me sign before you'll even look at my dog and if I don't see that welcome pamphlet, the one you never told me about or handed me, you tell me that I signed the consent to charge whatever you want. My Neice told me... "Also before any tests were done the nurse asked us how much did we have to spend with care credit like $1000 and then she proceeded to tell us that they only ask just to make sure to know what tests to run" What caring vet clinic does that??? Then they'll charge you an upfront, out of pocket fee to use care credit or any credit card, the fee is 5% of your bill. Then they charge you $56 dollars to write a prescription if you want to take it to your pharmacy OR you can pay $275.00 at their clinic for the meds you can get for $80 elsewhere. They'll tell you they need to run a few test when one test is all that is required. Again, more fees for more said tests which more than likely they didn't even run. They want to give your pet meds and a shots that isn't needed. I called there and questioned everything, that's how I know about the care credit fee and their pamphlet. They decided to take off the care credit fee that had to be paid for upfront out of pocket, but charged it to their care credit. Oh, the second prescription they wrote, was on an index card... there's no pharmacy that would ever fill anything from an index card. I've worked with rescues over 16yrs and have my own personal dogs even longer and have never heard of such things as they're doing. I also reached out to a few vet and vet tech friends and they said they've not either. This is one place I would absolutely NEVER EVER take my personal or my foster dogs. I'm thankful there's a better ER vet to go to. Vet check is not transparent or honest in their practices and policies. They say to leave them a review and that they are thankful for word of mouth.... So my word is... Don't go here. They obviously don't use their words upfront.

Not sure why yelp is asking for another review, but I will still give it a great review…read moreI love going to this vet clinic and my dogs love going here. Every Christmas we get Christmas pictures done with Santa paws. Dr. U did a great job removing our huskies eyes when the glaucoma got so bad. They are so loving and caring and very supportive when the time comes that your fur baby has to cross the rainbow bridge.

We are paying for our daughter's dog care from 90 minutes away. She took her dog to Meridian Vet…read moreClinic & Hospital. Each of the staff members I have spoken with have been quite polite and emailed info I requested promptly. The doctor's office visit summary notes were thorough and gave me a clear indication of the dog's health. However, the pricing for the exam, blood tests, nail trim and charging a "biohazard fee" for feces, urine, or other bodily fluid cleaning were all UNREASONABLY expensive. The fees left me incredulous so I not only checked the fees against our own veterinary clinic but two other clinics as well. Dave Haviland would, I think, be saddened to know how the clinic he built is price-gouging people who love their pets.

They are very nice and very professional. The room was clean. They genuinely care about your pet's…read morewellness. We didn't feel rushed. We will be back!

Took my car Ozzy in because he had an ear infection, we thought. We treated him but it didn't get…read moreany better. 2 weeks later we're back and the news was bad. Neurological issue and he had to be put to sleep. The vet and techs were all so nice and sympathetic. They handled my Ozzy with love and care. I hope to never need their services again, but if I do I will definitely go back!

We love Guardian K-9 for our border collie puppy. She has so much energy, and this place helps her…read moreburn off some of it. The staff and trainers are great!

The trainer was welcoming on the call and answered all my questions regarding my dog. I can't wait…read moreto get working with her.

Today I called over 15 other Veterinarian Clinics and Hospitals, because my kitten was so sick…read more None of them would see my kitten because I'd never been there before or they would tell me I needed to pay between 300 and 1000 or more without even seeing him. My last call was Vista Hills Animal Hospital ...I was greated on the phone by such a sweet receptionist that was so helpful and got me an appointment right away. Once I got there everyone was so nice and calmed my nerves. We didn't have to wait at all. Shelly the Vet tech was funny and professional at the same time. She's the best!! The Doctor took such great care of my little baby. He is feeling all better tonight thanks to them. I will always go to this Animal Hospital and will recommend to everyone.

I've had pretty good results here, gave me a free checkup when I adopted my 4 legged son. Recently…read morewent for a skin checkup, antibiotic I've dealt with 2 different vets, both were good answered all my questions. My dogs a weirdo as he actually likes the vet office, workers make a fuss over him so he's down with that. Prices are what they are high, don't think out of lane for the industry, I have no real idea however. Hasn't been enough to deter me, rabies shots, flea meds they cover it all. I'm good, dogs good, all good in the hood.