First of all, we have used Robert Refrigeration for 26 years. We trusted them and they kept our…read morea/c running smoothly. So when the a/c stopped blowing cool air, we called them. I had asked Chat GPT what the likely cause was and it said either the capacitor or the blower motor which is a relatively cheap repair. The guy who came out walked around and looked at the system, went into the attic and looked at the ductwork and told us we needed an entire new system that would cost $14,000, but that they would finance it. We were shocked. He said the system was out of coolant and that they don't make that coolant anymore. He charged us $99 and left. I was speechless. I called my nephew who owns a construction/plumbing company and said he'd send his guy over to take a look but that what the Roberts guy was saying sounded like BS. Sure enough, it was the blower motor. A small repair. I feel like this guy saw we had an older system and just tried to scam us into replacing it to the tune of $14,000. I will never use them again. They have completely lost my trust.

Came home after a week of evacuation from IDA. Had electricity at my house, even cable TV but no…read moreair-conditioning in 95+ heat. Called Robert. They gave me directions to try to self-repair. When it didn't work, they told me they would send a tech out with a new thermostat. Tech came out and tried to salvage our old thermostat to save us the cost of a new one. Old one was belly up. New thermostat is a digital one I have wanted for years. Had a cool house by mid-afternoon. I have been with this company for over 20 years and they have NEVER disappointed me. Loyalty goes both ways.

My A/C Unit went out and after my home warranty company assigned my repair to a company which…read moredidn't have availability until next week and did not notify me until a day later. I called my home warranty company and explained the situation. They gave me a couple of companies to check availability and after talking to a couple of companies who had availability for the next day. I chose Oliver's A/C and heating. The person who answered the phone was pleasant and professional. Kept me informed throughout the process. Mr. Oliver showed up on time and after diagnosing the problem explained what needed to be done and returned on Saturday morning to complete the work. He was professional and friendly. I highly recommend their services

The most unprofessional company I ever had to deal with…read more 1) the office number is a voice mail that NO ONE answers. 2) they didn't know what they were doing , we're on the phone with someone telling them what to do . And still did ALL the wiring wrong & burned the control board. 3) left the work area filthy . It was a nightmare !! Wouldn't recommend them to my worst enemy.

Very knowledgeable, professional, and prompt. I have used them for years. When other AC providers…read morecould not fix my problem Anderson could.

They get your a/c system fixed fast! We had our unit go out and Ron was able to get parts and…read morerepair done the same day. Thanks for their great customer experience and Hvdc knowledge I am not sweating at home! Leif N.

Not sure if this is a legit company or not but I called this company to come check out our A/C bc…read moreit went out. Gave me an estimated time. Never showed up, so I called. No answer. Hours later I got a phone saying the rain was an issue which is fine but I wish he would have called and said that. So we schedule an appointment for the next morning. No show. Called him and ask if he was on the way, he said he thought he told me another time but can come right away. Not sure how long they've been in business but the communication and reliability are horrible with this company. End up canceling the whole thing.

Our AC went out on a Sunday night, and Brian was onsite by 10 am Monday morning, working until the…read moreproblem was resolved. We had multiple issues, including electrical wiring and blown fuses, leaks in the coil and low freon. Brian patiently and clearly laid out our options, including costs and benefits, pros and cons, allowing us to make our own decision based on our budget and his expert advice. Once a course of action was chosen, Brian had us up and running in a few hours. I would highly recommend AC Heroes!

I needed my whole house generator serviced and I called Cajun Comfort . They came out changed the…read moreoil, the filter, and air filter cleaned it up on the inside a bit and said it was under a service agreement now which that is a discounted rate for a year on needed services. the technician was very respectful and courteous and the service was top notch. regular prices for this was $312. that's what you can expect to have a whole house generator serviced and service agreement. Great friendly people.

The quoted price of a new unit increased $21,410.00 in 10 months. In August of 2021, we called…read moreCajun Comfort to come out and give us a quote on replacing our P-TAC unit. While they were out, we asked them to service the unit, which they did. The unit has worked fine until now, June of 2022. It has recently been giving us problems, so we called and asked them to come out again and service the unit, which they did. The repair only lasted a few weeks but being an older unit, we called and asked them to give us an updated quote to replace. The first quote from 8/2021 was $1,690.00, and 10 months later the new quote was for $23,100.00. When I called them, their response was that they needed to send out two guys to do the job and that they needed to make money. They also told me that all prices have gone up.

I have an annual maintenance contract with Seruntine and they came out before Christmas to perform…read morethe maintenance. A day after the maintenance, the thermostat lost power. Seruntine was very quick to respond and stuck with it over 4 service calls until the problem was solved. I was only charged for 1 service call and parts. I am VERY SATISFIED with Seruntine and HIGHLY recommend them to anyone. They are professional, prompt and fair.

I phoned Seruntine Refrigeration; Air Conditioning & Heating Services. This Business is Groomed…read morewith Extraordinary Staffs; Such As: Office Staff: Mr. Charles; Ebony and Sarah, and Technicians: James and Jackson. The Technicians came out to my home, On; Yesterday; Monday; October 07, 2024. James & Jackson wasted; No time in Examining My Central Air System. Both, Upstairs, Downstairs and Outdoors! Once, They concluded; What was Needed; They informed me; then left, my home, To acquire, that; which was Needed; To begin the Actual work on my System. I Applaud, the Manner, in which, they thoroughly explained, Every detail, involving; and assuring, that, I understood, Exactly, What occurred, To cause my Central Air System, To become dysfunctional and why. They wasted No Time, In getting to work, and Getting The Job Done!!! I was Sooo Amazed; With The Expertise, Which they applied, And The Remarkable Competition!!! My Central Air Unit was Sooo Quite; I wouldn't have KNOWN; It was on; Except, My home was getting, Sooo Cold! What a Team; What A Company!!!! I Sincerely, Thank, "OUR HEAVENLY FATHER"; For: Seruntine Refrigeration Services!!!!!

Outstanding Service and Reliability! After 5 Air…read moreConditioning & Heating exceeded my expectations. Their technicians were knowledgeable, courteous, and quick to diagnose and fix the issue with my AC. I appreciated their prompt response and clear communication throughout the process. The new unit they installed works flawlessly, and the whole experience was smooth from start to finish. Highly recommend them for anyone needing dependable HVAC service in the New Orleans area

Mr kindred of after5 A/C &Heating came by to service my A/C unit. Took the computer board apart…read more and never returned back to my home to finish the job. I tried calling for about four r five days,left messages also. Unfortunately he never returned my call and return back to house.Again The computer board apart and fan motor

So glad I found Bens Ac! My unit started acting up and wasn't cooling last night (80+degrees)- It…read morewas around 7pm and I was dreading having to sleep in a hot house or pay an arm and a leg to have someone come out after hours. I reached out to Ben and he was at my door about 30 minutes later. He fixed the issue fast, didn't try to sell me something I didn't need, and was very fair. Definitely saving his number for any future AC problems!

Ben's AC is amazing and affordable, I would recommend for all HVAC needs. Ben kept me posted on his…read morearrival time, also he was very patient when assessing my HVAC system. His prices are affordable and he is honest.