This place is terrible now. They are cashing our checks and not applying the money to the account,…read moreand then indicating via bill a past due. I think they merged several times now or have other companies handing billings. This ain't the old rsc unfortunately. This review is of their billing. We are not commenting on the doctors.

This clinic used an egg donor to create me. When I developed severe health issues, my mom called…read morethem to ask if they were in the family history. RSC refused to help, saying that they don't keep records (and unfortunately, donor conception clinics are not required to do so anywhere in the USA). It turns out that related issues ARE in the family history (NOT known at the time of donation, so they weren't in the records my parents received, but many years later), but I did not get to find that out from RSC. This endangered my life, and they did not care at all. This could happen to your family too! Please protect your children by not using an anonymous donor, so that they have access to ACCURATE AND UPDATED medical information. Nowhere in America are clinics required to verify the medical information that donors report, and they are not required to keep records, so you MUST do that work for your family yourself by choosing an open ID or known donor. Then even if RSC refuses to help you, you can keep your child alive and healthy. Their doctors are great, at least in my family's experience, but their ethics and their approach to donor conception are not.

My husband and I had been trying to conceive naturally for about a year when we learned that I had…read morelow AMH and high FSH, indicating a lower egg count than typical for my age and making natural conception more challenging. We discovered Spring Fertility online and ultimately decided to move forward with Dr. Okeigwe as our provider. After reading the many positive reviews--and now having experienced their care firsthand--we have nothing but great things to say about the entire team. The journey was not easy, and we certainly faced our share of trials and tribulations. Although I often worried about whether it would work, Dr. Okeigwe consistently reassured me and expressed complete confidence that we would be able to achieve a successful pregnancy. I went through three rounds of IVF, and with each round she adjusted the approach, resulting in better outcomes every time. We ultimately needed two transfers, but they led to our baby boy, who is now seven weeks old. The team's confidence truly helped ease the anxiety I felt throughout the process. In addition to Dr. Okeigwe, my nurse, Megan--who worked closely with me from start to finish--was incredibly patient and supportive. I reached out to her on weeknights and weekends, and she always responded promptly and appropriately. She never made me feel uncomfortable or uninformed, no matter how big or small my questions were. The front desk staff was consistently kind, and the medical assistants who handled my blood draws were wonderful as well. I would wholeheartedly recommend Spring Fertility to any family member or friend because of the exceptional experience I had. Thank you for helping bring our miracle baby into the world!

It's been a few years now since I was a patient at Spring, and I want to share my terrible…read moreexperience at this clinic in hopes that it will be helpful to other people in my situation who are seeking compassionate and competent treatment. My spouse and I sought out Spring specifically because they like to position their clinics as experts in LGBTQ+ family planning, and claim to have expertise treating transgender and nonbinary people. My spouse is a nonbinary person on hormone replacement therapy, and it was extremely important to us to find a clinic and a doctor with some experience treating trans people. We were referred to Dr. Dovey as the clinic's "LGBTQ expert," and I went into my first consult with her having high hopes for a good experience. During that consult, Dr. Dovey misgendered my spouse every single time she referred to them. To give her credit where credit is due, she would correct herself, and then misgender them again two sentences later, correct herself, and so on and so forth. At the point at which someone misgenders you ten times in a row, you really start to wonder if they are even trying to get it right, especially when the person in question is supposed to be the organization's "LGBTQ expert." Dr. Dovey also proposed a lot of unnecessary measures with regards to my spouse, like stopping their hormone treatments to collect even more genetic materials from them (when they had already cryopreserved more than the recommended amount of reproductive materials prior to the beginning of their transition). Ultimately, it felt like Dr. Dovey didn't actually care about trans people, understanding trans experiences in medical settings, or my spouse's individual experience at the clinic. My spouse had a range of experiences with other staff at the clinic, from being gendered correctly to other people misgendering them. Not a particularly great sign from a place that is supposed to be "good" about trans issues! Even so, we might have tried to stick with Spring, but they also messed up pretty badly in another area. Like many people who wind up in fertility clinics, I have some chronic health conditions. Most of them are not genetic and are not genetically transmissible. However, I do have one very rare genetic mutation that results in lower bone density than the average person my age. IF my spouse were to be a carrier for the same very rare genetic mutation, it MIGHT cause a child of ours to experience a similar condition. I want to be clear that in my day-to-day life, this condition does not really affect me negatively and I have no reason to think about it unless I'm discussing my medical history. While we were in the initial steps of our process at Spring, Dr. Dovey and her staff repeatedly communicated to me that they would essentially require my spouse to have a very particular genetic test done (one so specific that my spouse's PCP could not order it and would have had to refer them to a genetic specialist to do so) to ensure that any potential embryos we created would not have this condition. The clinic refused to move forward with our process until my spouse got the testing done, and it really came across as "we don't want your potential child to turn out like YOU." Which, to be honest, felt insulting, gross, policing, and completely unnecessary. It really didn't feel like the clinic's business or call whether we chose to get the genetic testing done or not, but Spring absolutely made it their call. This is what really killed any chances of our working with Spring, and we just quietly dropped out of the process. Spring comes across as a clinic that cares a lot about its numbers and success rates, and a place that doesn't have a problem throwing up roadblocks for people whose health conditions might possibly impact how good their numbers look. For chronically ill and disabled people, this kind of vibe essentially sends the message "we don't care about you and we don't really want to treat you." At least, that's the way I felt after my experience at Spring. People and organizations can change, and I hope that in the years since I attempted to be a patient there, Dr. Dovey and Spring have improved. In fact, I know people who have had positive experiences with Dr. Dovey and Spring! However, based on my personal experience of this clinic, I can't recommend her as a practitioner or the clinic as a safe space for trans people or chronically ill and disabled people. If you belong to one of those groups, do your research, interview clinics and ask about their training and experience with these patient populations, and go from there -- but don't go to Spring.

I've been seeing Nicole Gonzales at the Oldershaw Clinic for 3 years and couldn't recommend her…read moremore! As a "geriatric" IVF patient going through the process for the first time, I felt very overwhelmed and uncertain. Nicole has helped me make sense of complex info from my clinic, OB, and other providers, and supported me with diet, supplements, and holistic care. Nicole's expertise, warmth, and levity have been invaluable. She guided me through a successful retrieval, transfer, and pregnancy, and now I'm grateful for her support as we are preparing for baby #2. I've also seen Autumn and Blair, who are both wonderful. The entire team is caring and skilled. If you're looking for thoughtful, expert fertility support, I wholeheartedly recommend Nicole and the team at Oldershaw. I'm a big fan!

The guidance, unwavering support and loving care that Nicole provided me over the last six years…read morehas resulted in the arrival of my beautiful four month old baby girl. Nicole's extensive knowledge of eastern and western medicine paved the way for me to become a mother, I will forever be grateful . All of the amazing yelp reviews here paint a beautifully accurate picture of how the Oldershaw clinic changes lives for the better and makes dreams come true. As we navigated a challenging medical world, Nicole translated, explained and eased fears along the way. I'll spend the rest of my life in awe of the mountains Nicole can move.

As a Black woman, seeking excellent healthcare has always been stressful. We are treated…read moredifferently, and I've always had to fight to get proper health care. At first, I was so nervous about this procedure because I hate needles, and I didn't know if I would be treated like a human being. I've wanted to freeze my eggs for a while because I haven't found my life partner yet. So, I wanted to make sure that I had options for my future. Thank you to everyone at Oakland Spring Fertility for giving me such a fantastic experience. But, I especially want to thank Dr. Okeigwe for guiding me through the process of freezing my eggs. She's a GEM, and it's so rare to find a Black fertility doctor. I was and still am ECSTATIC that she was my doctor! She took such great care of me, and I was informed every step of the way of who, what, where, and why of everything I needed to know. Dr. Okeigwe even helped me heal a trigger. I had an abortion when I was 20 years old, and unfortunately, the doctor and nurses treated me like an animal and pinned me down while they did the procedure. So from there on, every time I went to an OBGYN and put my legs up, I would go into shock from that experience. I never thought that trigger was going to be healed. But, because Dr. Okeigwe listened to my story, answered all my questions, and equipped me with all of my options, the trigger began to go away. It got to the point where I would come in for a check-up, and we would laugh, and before I knew it, I was already lying down, looking up at all of my eggs progressing. This is why representation matters, and I know for a fact that I would not have received a better experience anywhere else. Give this woman a raise and hire more diverse fertility doctors!

I thought the doctors were good and thorough and new what they were talking about but no one else…read moredid. They also would not tailor the experience to you. For example- i did not need a bunch of the genetic tests but not inly did I have to have them done but dine with a specific company. I also had to speak with a specific therapist they contracted with which screams kick back to me and was really expensive. There are alot of ways to have therapy and I would not be surprised if many people with fertility concerns already have a therapist. Similarly I work at a hospital and do not need training on how to use a needle but there is a required course on it. The biggest issue I had was no one but the doctors new the plan. So when you call in for refills they may be reading off an algorithm and have no idea what you need and do not need. I transferred care to a different fertility clinic and had a much better experience and they also had all sorts of discounts for self pay patients, would have as much done by your insurance as possible ( like having an in network person order your labs or do your ultrasounds) and since it was a larger location they were doing alot of research. Once again the doctors are great but the rest of the team and/or the algorithm they use to treat you was not.

UCSF referred them as a in house nurse option for injections. Tracey was very responsive and great…read morewith the scheduling. Aida was the nurse and she came every morning to give me my injections while my husband was on vacation. I mentioned to her that I work late and she tries to come in at the last possible time frame allowed for the shots to take place - which was great. She was quick, efficient and friendly.

Fantastic experience with Concierge IVF. Ursula was very responsive and professional and our nurse…read moreAida was amazing during our stims process. She was always on time, facilitated the injections with ease, and spent time walking us through how to do everything in case we needed to do it ourselves. She even came at 11PM on a Saturday to do my trigger! She had such a positive attitude which made me feel very supported through the process. We ended up having strong results during the retrieval. Even though we used them for the entire cycle, it was great knowing that if we just wanted a teaching appt, they wouldn't charge us for unused visits.

I was traveling to San Mateo for work and needed help with my progesterone injection (I can't do…read morethe massive needle by myself). I am SO glad I found InjectIVF (referred by my IVF clinic) - they were SUPER responsive and my nurse, Brianna, was the absolute best. She was communicative, showed up early, gave me painless shot (wow!) before heading to her next appointment. Strongly recommend!!!!! I would absolutely use this service again.

When it came to the in oil injections, I was feeling pretty overwhelmed. I asked my clinic for…read morerecommendations for a nurse to supervise in person. Out of the three recommends, InjectIVF was the only one that could come to marin county. I scheduled 5 coaching sessions, but ended up only using 4. They only charged me for the coaching sessions I used. This was all scheduled two days before I started, and scheduled through text messages. I highly recommend it. My partner and I learned a lot and felt way more comfortable. We learned more techniques than our clinic included in instructions -- and it was nice having a professional check that we were doing everything correctly. Thanks for these techniques it's been pretty painless.

I absolutely love Rachel and the treatments at City Pulse Acupuncture!…read more I have seen Rachel for microneedling to address old acne scarring. Each treatment has included face and neck microneedling, acupuncture, and red light therapy. The visits are virtually painless despite the use of needles (I was scared, but no need to be, Rachel is so gentle!) and I always experience such a glow to my skin in the days and weeks following. I have also seen Rachel to help me find appropriate supplements to aid in my hormonal shifts and stressful life events. Rachel is always quick to answer my sometimes off hours questions and reassure me as I go through life's shifts. Meeting Rachel has been a game changer as I enter my late 30s! I cannot recommend her more highly!

Book the appointment, you will not regret it!…read more Rachel is amazing. She is a wealth of knowledge and goes over and beyond in ensuring you feel comfortable while informing you of what each needle and it's placement is doing. I'm confident that my weekly visits with her over a 10 month span are the reason I was able to carry a healthy pregnancy. I'm forever grateful for the help and guidance Rachel provided, and look forward to working with her again. Thank you Rachel, for everything!