Cherish, performed our 6-month Heating/AC service. Great technician who did a thorough job and…read moreprovided a good briefing on the unit's condition and made sure the thermostat was set to our preferred setting before leaving. Cherish, also made friends with our cat who usually runs off into a back room at the first sign of a stranger. Double win - - fantastic service and pet seal of approval, all in one! Another aspect of Mike Graham service we like is the workers are always mindful of home cleanliness. And we never needed to make a call-back for any Heating/AC or plumbing work they performed for us. Thank you Cherish, for the great work.

During an extremely difficult period following my father's death, I was traveling from Houston to…read moreWichita Falls to deal with a home that had been left in serious disrepair after a family member remained in the property without authorization. I was physically and emotionally exhausted and needed to make urgent decisions regarding the home, including replacing the air conditioning system. I contacted Mike Graham and paid approximately $5,600 for an air conditioning unit. After the installation, I learned that two other companies would have charged substantially less for comparable work. When I raised concerns about the pricing, I requested either reimbursement for the apparent overcharge or removal of the unit with a full refund. The company agreed to remove the unit. However, after signing paperwork during that stressful time, I later realized that instead of receiving a full refund for the removed unit, I was refunded only the approximate difference between what I had paid and what other companies reportedly would have charged, resulting in an approximate loss of $4,000. This experience was financially upsetting and especially difficult given the circumstances under which I was making urgent decisions while grieving my father's death and managing a distressed property from another city.

I've done business with James Lane Air Conditioning and Plumbing for 40 years including major…read morerepair or replacement of air conditioning, furnace, and water heaters as well as several lesser items. They also found and repaired a major slab leak for me several years ago. I've always found them to be courteous, prompt, we'll qualified, and honest. Glenn Beavers

I've had occasion to get service from James Lane for HVAC throughout my home ownership journey…read more They have always been professional, responsive and thorough. Last night I heard a terrible noise from my outside unit. I put in a ticket on the website for today ( wishful/ hopeful). Followed up with a call this morning. Scheduled for tomorrow, with a "if we have a cancellation, we'll try to fit you in". Melody was able to find a technician available for this afternoon. He explained everything well, fixed my unit, made sure cooling was happening and back in business. Thank you James Lane for your great customer service!

They provided excellent service they got here early in the morning removed old unit and installed a…read more5 Ton Rheem Energy efficient central air. Their prices are very reasonable nothing but exceptional work overall a great experience with Trinity. Highly recommend for anyone that needs an upgrade or new instalation.

I needed a Mitsubishi mini-split installed and a friend told me that Trinity carries that brand so…read moreI called them. I did have to wait 2 weeks for a scheduled install. but when they came out I was very pleased with the service. the install was VERY professional above my expectations and the value was great . I did not know how good of value i got till I used another HVAC installer on a different install at another location at the price of the competitor was 3 times as much and the finished install was not as clean looking as Trinity Air Conditioning. So, other than the wait time for them to come out - they are excellent!!

Our AC stopped working the day we went out of town, so while my mom was there, Philip stopped by to…read moretake a look. He called and directed me to another HVAC company that was better suited to work on my specific system. I appreciated his honesty so much!!

These gentlemen are great. They have reasonable pricing and very quick service. I thought my…read moreoutside unit had gone out, and thank goodness it was in the spring, but that weekend the weather was very cool for the month. I called and he came over within 30 minutes. Within 30 minutes they had found and fixed the problem. They even did some extra work and I was not charged. I will always contact this company for my HVAC needs.

We received a home warranty when we purchased our house. About a week after moving in we started…read morehaving A/C issues. They were able to diagnose the issue quickly and even followed up to make sure we were happy. I was pleasantly surprised and would call them again if the need arises.

I had a leak going from my A/C unit into my drip pan and called my Home Warranty company. The…read morewarranty company sent out Shannon from Prestige Heating & Air. He immediately knew the problem as soon as I told him the symptoms and he quickly fixed the situation. NOTE: I recently heard that some HVAC companies offer a service plan and decided to questioned Shannon about it. He explained what services he offers and the price. He did this without pressuring me to buy it. I've had my fair share of experiences with HVAC technicians.....this was the first time that it didn't cost me over $500 for a repair. Thank you for your honesty and quick work. I would recommend Prestige to anyone in need of HVAC services because I know who I'm calling when I have my next HVAC issue.

Both of my heating units quit working in the middle of the night during 8 degree weather. I was…read moreable to leave a message with the 24 hr emergency line & the friendly receptionist, Josie, called me first thing this morning. She was able to get technicians to my house right away to have my heat restored. The technicians at Absolute Comfort were friendly, knowledgeable & I will definitely be using them in the future. A++++!

We called on a Friday because our AC was making sounds but it was 82 in the house, but 106 outside…read more I called and was told it was $146 for them to come and $120 an hour. The lady said they could come the next day at 0900AM. The guy came didn't say much, my husband asked questions he didn't have any answers. He changed a motor and calibrator in 2 hours. The bills was $1200 (What the biscuits)!!!! We should have went with James Lane again. The parts are under a 1 year warranty. That night the AC said it was 73 which is what we keep it on, but we were sweating in the house, same thing the next night. It has never happened before. I called the number after a few days and a guy answers the phone no hello "Yes". I say is this absolute comfort!?!? He said yes. I tell him the AC is not as cold as it is supposed to be. He said well you need to call back in the early hours and make an appointment, as if I was bothering him. The hours say 24/7. So I am in the process of getting ahold of the early morning crew, so my house can be as cold as it is supposed to be after spending so much money. OK 10 days later they have come back. The lady who works customer service, Megan seems very nice. I told her the issue she said she was going to send someone over. I waited around the time that we discussed and ended up calling to see the status before leaving the house and running errands. The guys came over seem very nice I told him the issue the check inside the house then outside. And explain that the first guy did not put enough refrigerant in the system and that's probably why my house was not getting cool after spending over $1000 the last 10 days. But I got charged another $150 for the refrigerant that I need it. This is one of the most pensive places we have used in Wichita Falls. And we have been here over 10 years. Everybody was very nice and cordial that I dealt with. Can't vouch for the first person who initially came from fix the AC. It's definitely unfortunate since being in the great state of Texas you have to have functional AC units especially if you have children, pets or elderly people live in with you. It is what it is

Showed up once and perfromed competent service. Assured me…read morethey would follow up 'within the week' for the additional service repairs I required. As I remodel houses, I have an ongoing need for competent electrical repairs. I thought a consistent, respectful and cash paying customer would be desirable for any service based business, even electrical. Haven't heard from Wade's Electric in two months. I call and leave messages, various times of the day, various days of the week. No response whatsoever.

We had an electrical issue with our pool pump. Wade was able to come out same day and fix the…read moreproblem. Very professional and efficient. Would definitely recommend for your electrical needs.

Great service, great work on our house. They came out same day and fixed my electrical issue. will…read moreuse for all our electrical needs in the future!

Butler Electrical and Alarm Service had taken care of our business since 2012. MacTech Solutions…read morerelies on Tim Butler and his excellent staff for our security system. Tim is honest, caring, and knowledgeable. He's also an outstanding home automation expert. I don't make many recommendations. But, I recommend Tim Butler and Butler Electrical and Alarm Service without reservation.