This is the best Vet Clinic in the Triangle!! Dr. Regolado is a kind & caring vet that our pets…read morelove! The staff is excellent and dedicate themselves to making your pet comfy while they get the job done. Our cat, Ace, was very at ease in the "Cat Room", with a special scent & music. Dr. Regolado was very thorough and gave us the time & care that Ace needed. We also have them caring for our senior dogs. it's been a Blessing to have someone helping them at this stage that offers the level of expertise as well as empathy!! I highly recommend them !!! They are also reasonable when it comes to pricing.

Dr. Regolado and staff are hands down the best veterinary team I have ever visited for my pets, and…read moreI have had pets for over 50 years now, so I've been to many. Dr. R shares a comprehensive summary of what was discussed and agreed on for each pet's care plan. They all go out of their way to make sure pets feel as comfortable as possible. I would not hesitate to recommend.

Lake Pine Animal Hospital is a wonderful place to take my pets. All are caring, professional,…read morefriendly - vets, office staff, and techs!! I love this place!!

Tried to make a new dog appointment for arthritis medicine for a foster that we recently adopted,…read moreno one answered so I left a message regarding this and no one bothered to call me back.

Reply to their reply: This practice, esp the admin manager, was well aware of my situation. She…read moreblew off until I wrote a public review. Only then did they give me the time of day. So its again about them. Not about the pet. There are other reviews describing Dr. Silverstein as arrogant, controlling, and disrespectful (if not flat out antagonistic) of patient's wishes so this is a thing w her. I know everyone worships the ground Dr. Silverstein walks on, but I found her incredibly arrogant (in a condescending way), mean-spirited and judgmental. She doesn't listen to patients either, she didn't listen to me. I know my dog doesn't like certain acupuncture points, he will scream out in pain. I told her, it was in his notes. She did them anyway, right in front of me (I know she knew bc she taunted me after the fact) and then told me that "veterinarians don't like to be told what to do." Neither do I, is she more important than I am? She made my pet scream out in pain. To me, that translates like: who cares about your pet, I should be able to do whatever. I think it's a narcissistic mentality, of people thinking they should be authority over you, instead of working with you and giving the respect they so readily demand, usually undeservedly. There are no gatekeepers when it comes to loving your pet. All I wanted was to keep my pet comfortable but she put her own ego above that and that's unacceptable. Everyone here did. I had high hopes. I couldn't have been more disappointed. It's just another place that wants you to be a sheep, dressed up in holistic clothes. There are cameras in every room and they don't ask if it's ok either. Yeah she may do things in the community, but that doesn't make how she intentionally hurt and scared my pet okay at all. I take behavior over reputation always.

I've been a dog lover my whole life - and that means spending time in Veterinarian offices, which…read morenobody looks forward to right? Well Shilo is the exception to that rule. We pulled up and there was literally a welcome sign with our boys' names on it - a special touch. They saw us trying to take a pic with them and the sign and actually came out to take the pic with us. And this is the kind of friendly service we got the entire time. Here's something cool I noticed - the exam room didn't have an exam table. The tech and the doc both sat on the floor with the dogs! Everyone from the reception staff to the vet tech to the doctor was amazing. And for the first time at a veterinary office I felt like we were given transparent health and financial info with which to make decisions and didn't feel like I had to keep my hand on my wallet. I'm so glad we moved to Shiloh. And so are Teddy and Denali!

I was referred to this vet, practice to have an ultrasound for my dog. Initially, I was offered a…read moredate several days later for this appointment, but the staff was kind enough to get me in when they could hear the worry in my voice. Dr Glover was the vet we worked with and she was so kind and compassionate! In addition, the staff were all amazing. I would absolutely go here again and recommend them fully.

Very friendly and helpful staff. The doctors spend a lot of time with you explaining any issues…read morewith your pet. My dog actually loves going the vet and he loves everyone there.

Dr. Wilson found that my dog had EPI and she was treated and back to normal within 3 or 4 days…read more Then, thinking she was just sick and lethargic, perhaps a stomach virus......it ended up being Addisons. Dr. Wilson found that and she is back to being herself. She is a Westie and had Dr. Wilson not diagnosed so quickly, well you know the rest. Great staff of people and everyone is most understanding. We are there once a month for add. shot. Love the care and love Katie gets. Super drs and can't say enough great things about Bayleaf Vet Hosp.

I had to put my dog down unexpectedly yesterday and was heartbroken. It happened quickly, I was…read morescared I wouldn't know when it was time but I felt clarity that afternoon. My husband was out of town so I was heading in alone with my female 6 year old chihuahua so she could see him and not be confused about where he was. Dr. Highsmith was amazing. I had never met her before. She was so calm and gentle with my dog, she kept telling him what a good boy he was while I sobbed. She fit me in between appts and did not make me feel rushed in any way. She told me to take as much time I needed. I felt really supported and cared for and she took such good care of my boy. Now I will add her to my personal list of highly trusted vets to take care of my furbabies. I have worked with 3 vets from Bayleaf and all have been wonderful. Thank you Dr. Highsmith, for helping me through something that was totally devastating. Your care and gentle nature meant the world to me and to my Ollie.

The Staff , Doctor Cotton and Doctor Smith are amazing veterinarians! It was sad how my cat Max had…read moreto meet them for a 2nd opinion of the worst...Cancer . Gave him little bit of meds to help him feel comfortable before it was time to bring him back for the euthanasia ,which was thought maybe a couple weeks(he made it to 3 weeks ). They did give us choices though. Which were just wonderful at home services. My family chose to go back to Fuquay Veterinary Hospital because of the care was nothing I have ever seen. It was wonderfully incredible . My cat Max had his trials and tribulations through life and well he was my $6k cat . My daughter and I were greeted w smiles and comfort and immediately put in a room. It was emotional, but Doctor Cotton kept us at ease and Max was ok because usually it wldve bn a nightmare. It was the most pleasant way and comfortable way so he didn't have to suffer. They allow time to stay and it was nice because we were one of the last care appointments. I highly recommend Fuquay Veterinary Hospital. They officially have my 2 other fur babies for patients and I wldnt have it any other way.

I just started going here after my prior vet of 7 years was unable to provide timely appointments…read more Dr. Cotten was so patient and thorough and answered all of my questions. The dog that I brought to them has some chronic health issues and she jumped right in to establish a plan of care. I am so happy that I made the switch.

I can't say enough about the care my pup (and I) receive from the ENTIRE staff at Cary Veterinary…read moreHospital. They provide expert care and go above and beyond to ensure the health, happiness, and comfort of my pup. I am so grateful for this exceptional team!

I am posting this because I see other recent reviews mentioning problems with this office and their…read morePaw Plan pet insurance. We have been bringing our dogs to Cary Veterinary Hospital for over 10 years, and are now searching for a new vet. The office has changed hands several times in recent years, and has become increasingly pushy about services and their Paw Plan. It never covers any blood tests or other extra services that seem "necessary" when recommended by the vets....but it was our experience with our two senior dogs that sent us searching for other care. Our one dog was 12+ years old, and had the Paw Plan with added dental care because she always had issues with her teeth. Before her last cleaning I directly asked if she was maybe getting too old for dental care with full anesthesia, etc, because she was slowing down. The vet told us if her bloodwork looked ok then it should be fine. After the cleaning she immediately experienced a series of complications where she refused to eat and was looking very ill. The vet kept recommending anti-nausea and food supplements, which we paid extra for, trying to get her to eat. Long story short we had a couple of very rude interactions with the desk staff, and they sent us rushing to an emergency vet who discovered a ruptured tumor, and she had to be euthanized. While we got a sympathy card from the emergency vet, Cary Vet never reached out to us about this other than to email us a bill for the rest of the Paw Plan - for over $700 - for the year because we used up all the services before paying off the yearly plan...even though the last service was a poor recommendation by the vet and our dog died afterwards! Because of this shock we cancelled our other senior dog's pet insurance, and delayed bringing him back to them. When we finally took him to see them for some arthritis pain, the vet was very condescending to us, insinuating we were ignoring his problems and were neglectful dog owners. We are definitely done with Cary Vet. I understand having to pay the bill, which we did, but the callousness with which we were treated by the staff was really the last straw.

The doctors saved our pets life after an infection from a spay surgery from another vet. The front…read moredesk staff, vet techs and doctors could not have provided more care for our dog Darcy or be more sensitive to us providing us with detailed information. When we returned to have her bandage removed it was evident from our dog that she knew them and trusted them. We are so grateful.

Brought my dog in today emergently because she all of sudden started crying/whimpering for no…read moreapparent reason. My dog has been to oak heart before. I walked in and explained what happened. The receptionist with zero empathy or interest robotically informed me there were no appointments today. I asked about emergency situations, to which she replied she didn't think this was an emergency. Excuse me? The other receptionist told her to ask in back. She went to ask in back and came back to say they would see her but charge double the regular fee. For people that are in the business of taking care of animals it really felt like they gave zero shits but were more than happy to extort me during an emergency situation. I went immediately to care first just 2 minutes down the road and they immediately saw me no questions asked and treated the situation with care and concern. I'll update my review on what they charged, regardless I appreciate the care and concern I received from care first. Never again oak heart...more like heart of stone. Also train your receptionist to do better. Update: my dog got a venomous snake bite on her front paw. I'm glad that the quick action and care by care first was able to help us. Now the bill...so they didn't charge us any weird emergency mark up visit fee, but we did incur significant costs in x-rays and ultrasounds before they determined it was a snake bite. We also had overnight care, antibiotic and pain med costs. All in I paid just under $900 for this incident. That's good money oak heart would have made had they treated the situation appropriately. Bad manners and bad business.