The staff and doctors here really care. I was impressed with how much it seems like a human ER. I came in with a sick pet which needed to be hospitalized. It was very stressful thinking about leaving her there over night until they asked me an unexpected question. "Are you going to be staying with her or going home?". They have these great little rooms with futon beds where you can your pet can sleep through the night. Is it pricey? Yes, but they're taking care of your pets when nobody else will. They also followed up after with no new exam fees. Even prescribed some new medications and threw in some beneficial food for no extra cost. read more

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I am SO grateful to VEG ER for Pets - they were such a great team helping me solve my dog's issue : a foreign body stuck in her intestine. They were incredibly caring, kind, patient and understanding. They gave clear treatment options and were supportive of my choices. I am so relieved to know that such a great ER for pets exists, and am confident they can handle any array of issues that comes through their door. They operate with impressive efficiency, communication and care. We are lucky to have them in our community! read more

I can't recommend them enough! They have the best Vets, nurses and staff. They provide individualize care even in the midst of chaos. They go out of their way to assist and ensure that our pet is comfortable. read more

Great friendly staff, very knowledgeable!! The Vets are very gentle and through. Wonderful experience. read more

Always help us in a pinch when we have pet troubles. We have brought rats and cats here. The care is top notch. They are very comforting and knowledgeable. I will continue to be coming back here read more

An incredible emergency vet, the VEG team cares about pets and their people. You get to stay with your animals and see everything that's happening. My Dog was recently there for 2 nights and they set me up in a little room where he and I could still be together. Doctors Candyce Moore and Jill Fulford were both fantastic. And the nursing staff, especially Henriette and Rachel were equally wonderful. I highly recommend VEG if you need 24 hour veterinary care for your beloved fur babies. read more

Thank you VEG ER for taking such good care of my little dog! Special thanks to Dr Welch. Can't say enough good things about your expertise and kindness read more

Very thankful to have found this place when my 7 year old Aussie was vomiting blood. Doggy had sudden onset bloody emesis and I rushed to the nearest emergency animal clinic, which happened to be VEG. Upon entering, the place seemed quite busy and my heart sunk thinking there would be a long wait for evaluation. It's not that I wanted to skip the line, but I was anxious to make sure my girl was stabilized. To my surprise they immediately triaged her. Further, when they noticed my girl had pretty strong anxiety, they brought us into our own private room, a cozy room with two comfy chairs and a calming dim lamp. The techs came in and obtained her vitals. Between the kindness of the front desk whom checked us in and the gentleness of these techs, I felt less panicked, despite my dog's state. Then we met Dr. Moore who was wonderful in every way - compassionate, calm, capable, intelligent and concerned for my girl's well being - and I knew we were in good hands. We were in and out in less than three hours, including blood work, physical evaluation, medication application and discharge instructions. I was consulted every step of the way in doggy's care and there were no hidden fees. Thank you to the VEG staff for all you do, the techs and scribes and doctors, nurses and reception. I know your jobs aren't easy and you see a lot of loss and aren't always given the respect you deserve. You made a difference for me and my dog that night, not only with your superior care, but with your incredible kindness. read more

Best place for your pets care. They treated Bailey like it was their own. I was struggling financially with paying and they were not concerned with that read more

I had the unfortunate need to take my dog here and there was a great deal of cancer found in this very stoic 13 year old boy. He had so much fluid around his heart. While we had to put him down it was done in such a compassionate manner. Later I had to bring a female that needed surgery and again, they were pheonominal. Open honest and helpful! I would recommend them to anyone. I would give this Urgent Care 5 stars! read more

This is a wonderful ER for pets. I love that you get to stay with your pets while they are being treated. The vets, vet techs and staff are very kind, knowledgeable and competant. I am so glad I found this place. read more

Charged me for an extra ultra sound that was not authorize Also, you can not trust the Doctors. read more

If I could give more than 5 stars I would. My dog got into the trash can Thursday but was acting normal. Ate dinner and breakfast the next day. Saturday we woke up to her throwing up but still no concern since she ate breakfast. Saturday night she didn't finish dinner, which is unusual for her and throughout the night she was acting unusual. At 3am I started googling emergency vets and decided on VEG. After a while of watching my dog to make sure I wasn't overreacting, I headed out for VEG. I arrived at 645 am and was quickly checked in. For a Sunday, they were very busy. After I while, the vet came over with a gentleman who takes all her notes. I loved this. I felt like it gave the vet the time to listen to what you told them and for the other person to take accurate notes on what is being told. I was concerned my dog have a bowel obstruction after getting into the trash and the vet said she shared the same concern. After xrays, an ultrasound, and a full blood panel, it was determined she was showing signs over pancreatitis. The vet said she highly recommended hospitalizing her for the next 24 to 48 hours to get her pain managed and get the pancreas to calm down. I was so upset but the vet was extremely professional and patient while I had a mini breakdown. They sent pictures to me while my dog was in the hospital getting taken care of and they reiterate multiple times you can visit your pet anytime you want or call for an update on their health at anytime. They took excellent care of her and provided detailed updates when I called them or they called me. They even followed up with me via text a few days later to check in on her status and address any concerns I might have had after releasing her. The staff were all incredibly friendly, extremely understanding that people love their pets, and quick to provide updates as they receive them. I couldn't recommend this place enough if you have a pet emergency. read more

VEG ER for Pets - Emergency Pet Hospital Near Me - Cary, North Carolina

Knowledgeable and compassionate veterinarians and staff. They cared for my cat during a medical emergency and coordinated with my regular veterinarian for surgery and post surgery care. I appreciate all their efforts and care. read more

Grateful to have caring veterinarians in the area. We have been pet owners for nearly 25 years and never met a more dedicated team than this one in Cary. Their professional skills to assist in difficult situations deserve the highest praise. We felt cared for with empathy before we even walked in with our dying pet. Unfortunately he could not be saved, but the way his last few minutes at the clinic were handled by Dr. Buckley and staff will always warm our hearts with gratefulness. In a very difficult situation they were supportive and attentive to our pet and my young kids who had to say goodbye to their beloved animal on a holiday. They are compassionate to every pet and we truly appreciate their care and support. Highly Recommend for your pet care needs. read more

These vets and support staff were exceptional! I highly recommend them without qualification! They were pleasant and helpful on the phone at midnight. We arrived about 20 minutes later and our rescued hound (who is heartworm positive ) was seen and triaged immediately. Everyone was helpful, informative, friendly and professionally. They treated our Koda as if he was their dog. They were patient, thorough, they took their time and I was completely impressed with the level of care and attention we received. We had not been treated that way at a previous visit with another of our dogs at Triangle in Holly Springs a few months ago. The vet there was so obviously trying to 'pick up' our lovely 23 yr old daughter. Anyway, we know our dog has a heart murmur and veterinary Emergency was very attentive when they heard it. We were presented with a treatment plan, we selected what we felt were the most emergent issues (heart sounds, temperature and oxygen levels). The cost was $216 which is insanely reasonable for emergency pet care. We were comfortable that Koda was probably experiencing separation anxiety as we have only had him a couple of weeks and our alpha male ( my husband) is on travel. This morning, before I even had the opportunity to phone Koda's regular vet, they called me with all the information about Koda's visit. I highly recommend this establishment. Their staff is caring, professional and thorough. The facility is conveniently located with ample parking, and it is pleasant and well appointed. I give them five stars!!! read more

VEG ER for Pets - Koda - Emergency Pet Hospital Near Me - Cary, North Carolina

My wife and I just drove across the country with our 4 dogs to relocate from Phoenix to the Garner area. Shortly after our arrival, our 10 year old Jack Russell mix developed a massive abscess. We have not set up vet care yet, so when the abscess burst and started spraying blood at 7pm on a Wednesday night- I needed to find somewhere that was open and would take a new patient. After a quick search, I found VEG. I called and was told to come in, that the clinic was walk-in and they would send me a link to pre-fill our information. When we got there, we were greeted by a caring team and as soon as I said "I am here with Red" they knew from our phone conversation what was going on. We were immediately whisked to an exam table and within minutes a vet tech was checking out our dog and very shortly after Dr. DaSilva came by and took a look at the problem. She discussed the plan of care and explained everything thoroughly. Moments later, my phone received a message with the estimate for service. I have NEVER had a vet give me an estimate of cost prior to performing a procedure. After I clicked that I accepted the estimate, Dr. DaSilva checked back in and explained that we would move forward with treatment but there were several pets before ours that also needed procedures. We were offered a couch to sit on with our pup while we waited, she snuggled up with us and was calm as could be... I love that we were never separated from her. During our wait several people, from the receptionist to the vet tech to the doctor checked in multiple times to let us know what was going on and to see if we needed water, coffee or snacks. It took a couple of hours, but finally it was our turn for Red to have her procedure. She was put under mild sedation and the vet opened up and drained what was left of the abscess. Again, we were able to stay with her the whole time. I really feel like this helped keep our worries down AND kept Red calm. The doctor explained everything she was doing as she was doing it. She also requested we do an x-ray bc of how extensive the abscess was, but stated it was no charge... I have never been so shocked! Typically every little thing is an added price at a vet office. After the procedure, the sedation was reversed and we stayed for a little while longer to be sure Red was fully awake and ready to go home. We got the medications (pain meds and antibiotics) right there and then we were off! You could tell everyone here really cares and wants to do what's best for the animals and their humans. The fact is NO ONE wants to take their fur baby to the emergency room- but if you have to... this is the place to do it. They are kind, knowledgeable and truthfully less expensive than anticipated. We recently spent $500 on JUST BLOODWORK for Red, we were quoted $1000 for the clinic visit, sedation, procedure and medications to go home. In addition, they gave me a professional courtesy price reduction once they found out I am a nurse and the total came out closer to $700. I don't think you could beat that anywhere. Thank you VEG for your care and expertise, Red is already on the mend! read more

VEG ER for Pets - Most of the area is open with exam tables, but there are some private rooms too. - Emergency Pet Hospital Near Me - Cary, North Carolina

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Took my daughter's dog to this facility. As soon as we walked in we felt very welcomed. The space is off setting at first but this feeling passed quickly. The staff were excellent! They made us feel at ease and great communication as to the care my daughter's dog was receiving. They triaged patients appropriately. If you have a wait time it will mean other emergencies were more top priority. I highly recommend this facility. Anakin did very well and cured read more

VEG Cary has been the wind at my back for a few years. Our last visit has cemented the professionalism and care for their patients that I can speak to. Their efforts to save our beloved English Setter Morse was beyond heroic. Their team work was and is brilliant. read more

We went in with an unresponsive dog. A team of about 6-7 people immediately dropped what they were doing and began CPR on my baby. While our precious pooch passed over the rainbow bridge, we couldn't be more pleased with the service we received. They offered us paw prints and a 3D version of his paws as well. While it wasn't cheap, there is little we wouldn't do for our boy "Flex"! read more

Wow! What a skilled, kind, professional, and wonderful group of people. Everyone we interacted with from reception, to techs, to doctors were absolutely the best. I hope you never need your pet to have an emergency surgery, but if you do, know your pet will really be taken care of here. Special shout out to Jennifer who did our dog's anesthesia, who is super smart, attentive and such a kind human! 10/10 recommend. read more

VEG took such good care of our baby boy (14 year old cat ). We walked in and they immediately took our cat to a treatment table. They took a history and a doctor was right there. They checked him out thoroughly and kept us informed every step of the way. We got to watch his ultrasound and Dr. Jake Nills explained everything. Jean, who also took care of our baby, was amazing. They took care of us too, even wheeling in a snack and drink cart and sharing their chocolate. Our baby came home feeling better and with a good plan. We hope not to have any more emergencies, but if we do, we would go to VEG again in a heartbeat. Oh! Also very reasonably priced and helped keep costs down while still being very thorough. read more

Made a stressful situation for both our dog and myself to go as smoothly as possible. Felt she was in a good place. Everyone that we interacted with were really nice and helpful. read more

During a very difficult and emotional time, the staff made the moments less stressful. Professional and caring. My family, and Keiko, say thank you. read more

this emergency hospital is amazing. My dog got very sick and the end of the story is not a happy one, but my experience with the people at VEG was remarkable. Very caring staff, excellent doctors... The room itself is completely open concept... Nobody takes your dog away to a hidden room where you can't see each other. I went there two nights in a row with my boy, and we hung out on a couch together for hours while they evaluated him, gave him medicines, tested him. They are very caring and lovely people. I hope I don't have to go back anytime soon, but if I do have a pet emergency this is the place I would go. read more

If I could give 10 stars I would. This place is fantastic. The customer service was great, the vets were very caring, as was the whole staff actually. They actually followed up yesterday ( brought my cat there late Friday night - today is Monday) with a text from the Vet Tech, then the vet that saw him text me as well later. I cant even get up with my regular vet to ask a question. I would definitely recommend this clinic if, God forbid, your fur baby has an emergency. I have been telling everyone I know since then, how great this service is. read more

I cannot say enough good things about "VEG". Unbeknownst to me, my dog was having an Addisonian crisis and would most likely had died had I not brought him here. Our regular vet was not helpful. I am so very thankful for Dr Muse and everyone that was there the night I brought my dog, Miles in. read more

Inexperienced and rough handling of pets, especially cats, who they seem to be afraid of. Have cramped exam rooms with metal tables in an awkward position so it's hard to mobilize your pet. All the doctors are extremely young and you don't get a sense of wisdom from these people. Excedienly expensive as well. read more

Used this practice twice within 3 weeks when out 10 yr old pup decided to tear both her acls. They also do surgery, orthopedics on site. Pricing seems to be a bit better than other emergency hosps I have been to. And I was not charged for follow-up visits. Regular veet kept telling me my dog needed to lose weight. Vet here finally told me what quidelines I needed to follow. Highly recomend. read more

We have three senior chihuahuas, a mother and her two sons. VEG has helped with 18 yr old Sophie, the mother, on two occasions. The care she received was top of the line. The staff was caring and knowledgeable and explained everything to us in clear, easy to understand terms. A few weeks ago, 5 weeks ago this morning, one of the sons, Butch, was unwell. We took him to VEG. Under the care of Dr O, it was determined Butch had an inoperable tumor in his liver. Indications were it had spread to other areas as well. We had to make the terrible decision to put our beloved little guy to sleep. We feel the VEG staff gave him the best possible care he could have gotten. They were caring, sincere and assisted us so that Butch's end was as comfortable as possible. Dr O even called us days later to allay our feelings of terrible guilt that we made the right decision and the loving one. It was a kind gesture to take the time to call us and we appreciate it more than we can say. On the three occasions we have gone to VEG they have seen our pets immediately and began care within minutes of walking through the door. We cannot recommend VEG highly enough. They are simply wonderful people and excellent at their profession. read more

Best vet experience ever. Exception in every way. This 24-7 full vet ER care is in a great easy location in Cary. Facility was beautiful with ample seating for pets and pet parents. The Vet and all the staff were outstanding. Our tiny dog dislocated his hip and the vet was able to get it back in place, no problem. The pricing was excellent, as was follow-up. For any pet health needs, big or small, this place is tops. Side note: our vet initially referred us to an urgent care at Fenton. It was terrible. Pricing was lowballed then increased but worse was after telling our vet they could do the procedure and us racing to Fenton, Truss urgent care told us we would still need to go afterwards to a 24-7 vet for monitoring. This was bs, would have cost us a fortune. We left Truss and came here to Vet Emergency Group (VEG) in Cary. Much easier in and out, peaceful, clean, perfect. Best decision ever. Thank you to everyone at VEG read more

I can't even begin to describe how incredible our experience was here. My girlfriend and I came in because our old cat had an abscess, and it turned out it was worse than we could see so euthanasia was the best option. Dr Joe and the whole team were so so nice, walked us through our options and gave us honest and professional guidance. They made the process as bearable as it could possibly be and we are so extremely grateful. read more