This place was amazing; they showed so much compassion and care…read more I came in with my cat in distress and pain. They treated it as a real emergency and took my cat in the right way to be medicated. My cat was not even a regular client, but they gave the attention my poor kitty deserved. Thank you

Great vet. Really nice location. Plenty of parking…read more Everyone is very friendly and helpful. Doctor Kim is very nice and explains things well. Our dog gets nervous - the last vet put a muzzle on her even though she doesn't bite. This vet is wonderful no muzzle so she relaxes more. They took her in the back for shots and tests she came back happy and full of treats.

Not the most compassionate office around. Something you want in a vet, right?…read more I called to ask a their end of life services. Once they realized I wasn't a customer, they left me on hold, only to say no they wouldn't be able to see me for weeks because the doctor was traveling. No relief doc,really? I won't be taking my pet there for checkups. That's for sure. Update. Read the manager 's reply and then my other reviews. This reply illustrates exactly who they are. The manager attacks my character, calling me negative, without knowing me at ALL. She didn't read my reviews because I rarely give a negative review, but hundreds of people have read and appreciated my honest reviews. Don't trust your pets with them.

I can't believe I haven't written a review for my favorite veterinarian yet!! I've been bringing my…read moredogs and cats to Dr. Foley and her staff since I moved here in 2014. She truly cares about your pets and she's affordable. I had an elderly lab named Shadow who passed away from cancer at 13, and Dr. Foley and her team were all crying with my boyfriend and I because they truly cared about him. They helped us get him cremated, they took care of the entire process. I just love them. And when I had a feral mama cat and her babies show up at my house, I trapped them all and she spayed, neutered and vaccinated them all for a reasonable price. We rescued another lab mix named Luke who had been through a lot of trauma and has PTSD. Dr. Foley helped us treat him with calming treats and she gave us advice on how to help him acclimate to his new life. He's now one of the best dogs ever! We will always take our pets to Dr. Foley and her team for any of their needs.

Highly recommend. Even talking about putting my cat to sleep made me cry. Dr. Carlson handled it…read morewith true empathy which she put into act by being so gentle with me and my guy, Cooper. I got a next day appointment and was swiftly shown to a private room- no having to sit in waiting room. She and Ryan made a great team while examining him. I wasn't rushed at any point. Even payment was handled in a discreet, thoughtful way that allowed me to pay and leave quickly. I couldn't have asked for a more caring experience.

Everything went well for a first visit! Victoria and Dr Carter are amazing! They provided a…read morecomfortable atmosphere for not only myself but for my two girls (cats, 2 years old). Health history obtained, and a plan of care discussed. No over the top recommendations. Moving to another State is never easy for anyone, however, I am now starting to feel at home. Highly recommended!

The last two times we've taken our dogs here for boarding they got sick and required medication…read more Both times we were not called or updated that they had become sick during their stay. We use the ranch as our backup boarding when our first choice is booked. We board them quite often and they NEVER get sick at the other place! Do I have to pay extra for them to call me when the pets become sick?! Seems like it...

Dr bauer recorded our appt without my knowledge or consent. I only noticed it because I saw her…read morephone recording. When I was obviously uncomfortable, her only response was that yes, she's recording and she doesn't need my permission! This pattern of her not caring about my needs would repeat in my appointment. I was very obviously not wanting that, but I had to ask her multiple times and she never even apologized. Recording people like she did and not stopping the 1st time is definitely crossing the line. Says everything about how much she cares about your needs, which reflects on how she'll care for pets. They did not ask my permission to pin my dog down on the table. He's very gentle and I didn't want him down there longer than he needed to be. They didn't listen to me beforehand when I told them that he doesn't like it. Instead of being Sorry they got angry at me and Dr. Bauer seemed to do a tit for tat thing in her head where she started complaining about the fact that my dog was on the examination table at all. She literally got angry at me because he was on the examination table. I have never in my entire life had a veterinarian behave this way. I even tried to smooth things over by apologizing and they still continued to be extremely rude. It wasn't a sincere apology, but I still said it kindly I just wanted them to be nice to my dog. What a nightmare. Furthermore, every single opinion I stated or response to any of their suggestions that indicated I was thinking for myself was met with criticism and disapproval, if not outright shaming and complaining. There was one time that her assistant was in the room alone with me and she got into this really Petty power struggle with me, because I said I can't control my pet 100% of the time which is just a fact. She then snitched on me to Dr. Bauer who proceeded to try and micromanage me in a different way. These people are just about control and ego imo. At the end, as we were wrapping up I was trying to explain something and she yelled at me, STOP!! Like a nazi. She rudely interrupted me and then had the nerve to say she wanted to talk. So she wants to talk but not listen? Even more shockingly, on the way out I said listen just don't hate me. Okay, please? Think anyone who is kind would have said something like of course not. I was truly amazed when all she said was "kay" as she walked out the door without a handshake or even a smile. Wow If you want to place that respects your opinion and values and active participant in caring about their dog, this is not the place. She is one of the worst and meanest vets I have ever encountered and she has absolutely no response for anyone but herself in my opinion. They also emailed me to tell me that they didn't want me as a patient anymore. Frankly, I was never planning to come back so I was relieved and of course not surprised by their ongoing rudeness and lack of respect.

The doctors are both amazing and the staff equally as amazing. I have been GAH since 2017 and they…read morehave always been great with all 4 of my dogs. Great job !!!!

Love this veterinary. care of our dogs for probably almost 20 years and she is the best she loves…read moreall the animals. Her staff does. They treat like family.

While visiting from out of town I needed a vet for my dog as he had started throwing up and I could…read morenot do anything to help him. I called 4 vets and no one could get me in and I was trying to avoid going to an emergency vet due to the expense. When I called Swift Creek the person I spoke with said they were pretty booked but that she would see what they could do for me and my dog. She came back in a couple of minutes and said they could get me if I could come in soon. I drove Buu straight there and they got us in. There was nothing serious but they gave him an injection that really helped him. He slept through the night and the next day no more vomiting. The price was a lot less than an ER vet. These people really care and they understood how important my Buu is to me! You deserve that kind of care and so does your pet! If I am ever back in Raleigh, I will find a reason to drop in!

If you have a pet who has a hard time at the vet, this is probably not a good fit for you. My dog…read morehas been a patient here for almost 4 years. He's recently developed some anxiety around vet visits, as a lot of pets do, but, with a little encouragement from me and the staff, he is usually able to make it through his visits and be fine. Unfortunately during our past couple appointments, the vet seemed to have very little time or patience for him, creating a stressful and unproductive experience for me and my dog. I understand that everyone has a job to do, but I'd rather take my baby somewhere with vets who are happy and willing to take the little bit of extra time to give him the care he needs and try to create a better experience for him. Sedatives are great for pets having a hard time, but I was made to feel like they wanted to sedate my pet as to not have to spend any amount of time making him feel comfortable and safe.

Amongst the best Staff you could wish for when needing THE best for your wee companions-- in my…read morecase, a somewhat? Plumpish?!, Beagle ++?- and. bit of Chihuahua -,(rescue ex Orange County ) and an equally plumpish Calico cat. JohnH

Dr.Adams has a wealth of knowledge. I have an Irish wolfhound and they're not common. Dr. Adams was…read moreso wonderful with her and helped diagnose her issues. He is so loving and gentle with animals. He explained everything very well and answered all of my questions!

THEY KILLED MY $5,000 PUREBRED DOG (PLEASE READ) My purebred…read moreBernese Mountain dog who was 2 years and 2 months went to Clayton Animal Hospital in the care of Caylee Cuppernull on Feb 16th for a NEUTER and GASTROPEXY. They assured me they were routing procedures. That was a Monday, and Friday morning I found him dead. I was in CONSTANT text communication with them, brought Bruno in on Wednesday as his stitches were dark purple and leaking fluid, brought him in on Thursday as he seemed to rapidly decline. I told them to do WHATEVER they needed to NO MATTER THE COST. They assured me my baby would be ok. Caylee kept saying he was "fine" and "just a sensitive boy". He was in their care all day Thursday for fluids and when we picked him up that evening he could barely walk without panting and plopping down every few steps. AGAIN, she said he was "a sensitive boy and just a little inflamed." She ran blood tests and said his white blood cell count was low but that it was normal and that he was AGAIN "SENSITIVE". They wanted me to bring him back in on Friday for more fluids for another full day. After my husband stayed up till around 4:30am, watching him. I woke up at 7:40am and found him dead in his crate with blood and fluid coming out of his belly. I screamed and pleaded for him to wakeup, his belly still warm but his body stiff. I called Clayton Animal Hospital and they just said sorry and sent over 2 vet techs who grabbed him out of the crate to bring to my car to transport to Rollins Animal Disease Diagnostic Laboratory for Necropsy. Necropsy results said he hemorrhaged and had SEVERE inflammation, essentially dying from SEPSIS. He had muscle NECROSIS. aka his muscle tissue was DYING. He was in their care MONDAY, WED, all day THUR and all signs that he was septic were missed. He had stopped EATING and DRINKING since TUESDAY and CAYLEE CUPPERNULL said and I quote "I don't feel like eating when I have the flu either, he is just a sensitive boy". I have talked to other people who have also lost their pets at the hands of this hospital. I am BEGGING you, do not take your animals here for any major surgery, they will KILL your beloved pet. This place is disgusting and unsanitary. FUN FACT: Caylee Cuppernull never even reached out to apologize or show remorse. I NEVER heard from her ever again and all anyone else could say was "so sorry we don't know how this could have happened". I loved this dog with all my heart and soul. He was THE SWEETEST boy ever, so gentle and full of love with his large paws. I just wanted the best for him and I feel like a failure as a dog parent. Bruno trusted me blindly and I put my trust in this hospital just to lose my fur baby who should have had 5+ more years ahead of him.

Would take my 5 dogs anywhere else! It's true when they say you get what you pay for.read more

I got talked into buying Banfield's care plan for my puppy and I am regretting it. I will use it…read morefor the year and then go to the main vet I use, Dr. Regalado. Banfield seems to be having issues with their computer system and there is always a long wait. I took a fecal sample in yesterday which one would expect could be analyzed in-house and for some reason they sent it out to a lab and told me it could take days for the results. I do not understand this as previously they had done the analysis at Banfield. As for the care plan, it covers the bare minimum and they will nickel and dime you for everything else. I do NOT recommend it.

I have been to multiple banfields and my dogs have always come out fine and have had no issue at…read morethe appointment or returning for future ones. However at this location, one of my dogs is scared to even step foot into the parking lot, I have to pick her up to bring her inside and my other dog at one of his visits had apparently gotten a little aggressive with one of the workers, mind you he has NEVER been aggressive with a human, he loves all people but whatever had happened at one of the past visits had obviously traumatized them. Also, if the vets try to talk you into getting medication for your dog, look into Chewy pharmacy, they will have the same medicine for wayyyy cheaper than what they tell you at the store.

The staff were so friendly, helpful, and kind. They were so helpful in squeezing us in to examine a…read more5 week old kitten my daughter found on the side of a very busy road during rush hour traffic. The kitten was scared and not yet fully weaned from her mom which was not with the kitten. The veterinarian discussed our intentions for the kitten and then helped us decide what was important to have done without spending too much money since we were not planning on keeping the kitten and instead finding a good home for it. The staff also provided us with a small box of cat litter and can of kitten food and help us get the kitten to start feeding on her own.

I came here with my cat and my dog for almost 3 years. It was bittersweet leaving them. This is a…read morefamily owned veterinary clinic. They really really care about the animals. Their pricing is really reasonable. My dog is prone to pancreatitis and on more than one occasion I was able to call and bring her in last minute so I could avoid Animal ER pricing. Dr. Kathryn always remembered my babies and my dog seemed a lot more at ease with her. When I had to travel out of town, they faxed vet records to the kennels quickly, no issue.