So grateful this location is back to accept donations. When I arrived, I was second in line and…read moreeven with only one attendant, the drop off went quick. Post Covid reopen, please note items not acceptable for donation (quite a few new items listed). Be sure you are aware of the items you pack up and that you pack up items you won't miss. ARC will try to help reclaim "accidental donations" but cannot guarantee. As always, don't forget a receipt for tax deductions!

I had a horrible experience today at this location. To the employee who waited on me, you have some…read moreserious mental issues and need help!! I just sold my house and needed to downsize. I pulled up in a sport utility vehicle full of items I was donating, about 10 boxes including cookware and utensils, silverware, sports gear, electronics, holiday decorations, and about 80-90 articles of clothing, to name just some of what I had. All of it was good quality, no junk. A male employee approached me with a bin on wheels, grabs the first box and slams it into the bin, hard enough that it got my attention. He then grabs the 2nd box and does the same thing, causing 2 boxes of glass Christmas ornaments to pop out and land on the ground. He then starts to wheel the bin inside and is literally dragging one of the boxes of glass ornaments. When I pointed out to him what he had just done, he got visibly angry with me and told me if I had a problem, I could take my s#*t somewhere else. I told him to relax and just be careful with the fragile items I was donating. That's when he told me he was not going to accept my items and if I continued to offload my vehicle, he would call the police, and I would be charged with illegal dumping. I walked up to the entrance of the warehouse and yelled to see if anyone else was working but he was alone. He didn't like that I did that, so he grabbed his phone and called the police. I immediately started putting my stuff back in the car. As I am doing so, I'm listening to him tell the police that they need to hurry because I am threatening him and he fears for his safety. He told them I was acting hostile and confrontational. ALL LIES!! I then pulled around to the front but stayed about 15 parking spaces away from the building. I wanted to see if the police showed up to tell them that everything he said on the phone was a lie and they should check the video. He shouldn't be wasting police resources with lies just because his feelings were hurt. He then walked out front, I assume to wait for the police, and spotted me sitting in my car. He immediately started grabbing his genitals and yelling at me to s#*k his d#*k and that he was going to c*m down my throat. I put my window up so I could no longer hear him, but he kept grabbing himself in a very animated manner and yelling. This is the mentality that Arc decided to put in charge of their donation center! Pathetic!! I understand that this is not a high paying job and Arc is probably limited to who they can hire, but you couldn't possibly do any worse than this guy!! After a few minutes, when the police didn't show, I left and took my donations to GoodWill. They were happy to help me and even made a few comments about how nice some of the items I was donating were. It made me feel really good about helping out. You lost me forever, Arc. In case you are not sure who this individual is, he is missing 2 teeth in the front of his mouth, one upper, one lower.

waste of time... they only want designer labels... barely looked at the clothes. the only dress…read morethey wanted was one I bought and never wore - with the tags still attached. Don't wast your time... it took 45 minutes to get this insulting offer.

This place is huge!! The staff is friendly. & if you have…read morethe time to look through everything you'll definitely find some awesome little gems for yourself. They have clothes from every sort of style possible. Unlike most thrift/consignment type stores that look like a mess, this place looks like an adorable little boutique!! When you go to resell clothes they'll give you one amount in cash or you can choose to get store credit and they'll pretty much double that amount for in store credit! I would choose this place over playtos or buffalo exchange any day

Big Very big…read moreinside. Heavy on women's clothing. Very nice furniture section as well. I saw a lot of golf clubs too.

Did a quick drop off of donations through their drive through. Very nice employees on an early…read moreSunday morning. They had me pull forward to where my trunk met their door so they could easily take the bags--and there were many-- so that I did not have to get out of the car. Excellent and expedient service!

Thank you so much Amber for getting me water for my pill, very friendly and helpful. Always love…read moreARC for it's cheap finds!!

This place is grimy, the clientele can be interesting and the parking lot is atrocious....that…read morebeing said, it's one of my favorite locations! Staff is friendly and helpful and they have inventory aplenty! ARC locations have sales every day along with special promo days like $.99 sweaters, jeans day and often have a $10 off $30 coupon on holidays like New Years Day.

Quite a variety of things...u found a lot of clothes, a Chala purse, Henckel knives...I had to make…read moreroom in my suitcase for my treasures...had a blast!!

Too clogged up with junk, you really have to like "picking"! It was a hoarders treasure.read more

Sometimes it is awkwardly quiet in the store. I prefer kid to kid though in Aurora over my kids…read morecloset. They have lots of options I found plenty of clothes for a good price. For improvement they need to do inventory checks on what they have. For example they may have a lot of shoes in one size but not the other size. Or lots of one type of shoe but a variety of types of shoes. It just does not feel that whoever runs this store really has a passion about their store.

Walked in for the first as costumer and oh boy did this place completely disappoint. First, the…read moreyoung lady that was working said completely NOTHING the entire time I was there (no welcome, no hi, no do I need help etc). Also, if this place is 2nd hand clothes/donated clothes... why is a USED item... 5.99$... when you can buy NEW clothes for 5.99$ and let me confirm that was the cheapest thing I saw there... CRAZY!