1. Goodwill Donation Center

    1. Goodwill Donation Center

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    Houston, TX

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    Goodwill Donation Center

    3.0 (1 review)
    Open 8:00 am - 8:00 pm

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    7 months ago

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    Goodwill Thrift Store & Donation Center - Tomball

    Goodwill Thrift Store & Donation Center - Tomball

    (15 reviews)

    Customer service is extremely rude. Employees complaining while checking people out and the store…read moreis a mess. Prices have gone up tremendously as well.

    Knowing the ceo makes 6 m per year, give or take is a turnoff to begin with..... I love thrift…read morestores.... Goodwill is not my favorite.... This one does not offer the senior discount most of them do. It used to be really bad, it smelled bad and was just junky... about a year ago it changed to better. I've been a few times and never had an issue, til now. I went to the cashier with no one in line.... One item did not have a price, so she called "management " meantime scanning the other items..... granted I should have had my mind made up BEFORE checkout, but while waiting for management I had a change of heart on one of the items I'd had to put aside, the cashier was dumbfounded and asked me if she'd already scanned everything... she had.. but we're still waiting for the price on the unmarked item, I told her I wanted to change one item for the one I'd had the change of heart on..... by now there are 5 people in line behind me so I said I'd pay for what she'd rung up... about then manager shows up, cashier says I wanted to change one item -- it would be an additional $2 so I had that ready... manager says NO, once the item is scanned its irreversible.... I cannot change my mind I cannot exchange I cannot return a scanned item. As I was walking away I reminded her the item id originally asked about didn't have a price tag.... Mgr says she'll call for a price--- I said cashier had already done that, and walked out. I'm still steamed about this.... Like many I've donated tons of stuff to "goodwill"..... many do accept exchanges, offer senior discounts even returns. The notion that they are a for profit institution rings clear now. I will not be seen in this one again. This was absurd. No stars but had to let others know.

    Bear - BEAR- Be a Resource

    Bear

    (2 reviews)

    Oak Forest/Garden Oaks

    Came here to volunteer to stuff backpacks for back to school and everyone was so nice. Things were…read moreorganized and they had great new items for all families to get. Checking in was easy and it was fun getting to volunteer to help others.

    BEAR is a wonderful community resource 501(c)3 organization dedicated to helping foster children in…read moreHarris County. Specifically making sure that children who are removed from their homes have everything they need for the first 48 hours after placement, and then providing ongoing support to foster families in other ways. One of their big drives is during Christmas and making sure that every foster child has presents waiting for them under the tree, and if you stop and think what Christmas presents for 16,000 children look like you might realize why they need hundreds of volunteers for 3 weeks of the year! I've only volunteered during the last few Christmas seasons but if you want to give back to an organization that really strives to put the needs of some of the most vulnerable children in our city first, BEAR is an easy choice. They have online and in-person options for support, and they need volunteers and donors to keep them afloat every year- they are not funded by taxes. The people running the place are friendly, helpful, and you can tell they really care about kids. Definitely recommend checking them out if you're looking for a way to give back to your community!

    Goodwill Donation Center - donationcenter - Updated September 2026

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