For those of you that thrift often, you're probably like me and wondering when, if ever, the Etown Goodwill location will open back up. It's supposed to be closed for "repairs" but it's been at least a year. Recently while calling to inquire about their reopening I was told that a new, temporary location has opened in Mt Joy to make up for and accept the donations that would otherwise go to Etown. Since opening 3 weeks ago I've been here twice. I hope this store ends up becoming permanent as it's closer to my house and has a better layout and parking. While it is a smaller Goodwill store as far as square footage it does have all the normal departments just on a smaller scale. Housewares are still arranged by color, with clear glass being dominant. Clothes are sorted by size and item (size organization is much better here than other locations too!). Prices are in line with other Lancaster Co Goodwill locations. Shoes are piled on top of clothing racks due to space limitations and there isn't a place to sit and try them on. I did find a small end table for sale under the linens that I pulled out as a seat, so hopefully it'll stay there for a while. There is no dressing rooms. Aside from that small end table they don't carry furniture. Pictures and frames are tucked under the racks and housed in large plastic bins, as are children's shoes. Over all the store has much less selection than other locations but the sorting is pretty solid. I didn't spend a lot of time looking at clothes knowing I couldn't try them on but didn't see any with flaws. They have yarn in baskets at the one end cap, as well as cards. They do tend to throw things in baskets that either sit on a shelf, floor, or end cap so do look thru those. They still have Christmas decorations for sale, in fact an entire isle of them. I didn't see any signs saying they were discounted, and currently the only loyalty promotion is the military discount. The children's department is very small, as is linens. The majority of the store consists of men's and ladies fashion. They do cute décor displays on the end caps facing the window, but the ones by the wall are pretty much a mess. No hand sanitizer is offered, nor is cart wipes, but overall the store is cleaner than most, employees are masked and a Plexiglas shield is present. Every employee I've encountered has always been friendly and helpful. A win for me because it's so close, I do hope this location stays. SIDENOTE: Isaac's is next door, located in a safe and active strip mall right on the main street rt 230 read more

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Rude staff and prices are crazy for used items! The goodwill used to be a great place to shop on a budget, well not anymore and dare to ask the staff a question you get attitude. Don't shop here support other places near by that actually help the community. read more

I was shopping in the Elizabethtown location. I found a beautiful blouse that I tried on and really liked. I had some other items in my cart as well. I get to the register and the blouse did not have a tag. The cashier said they couldn't sell it to me because it was untagged. I asked for her manager and she rolled her eyes and said...she's just going to tell you the same thing I told you. I don't know the woman's name but she came up and did in fact say the same thing...grabbed the blouse and went to the back....I offered her $10 for the blouse because I really wanted it. I got a resounding NO. Fast forward to the next day. I went back to the store, saw the blouse on the rack for $5.99. It had a tag on it this time and I snatched it up. They only got $5.99 when they could have received $10. Why did I have to endure that grief?? read more

Teagen the "leader" on duty was so rude to me and my teenage daughters. We were the only Customers in the store, and after we were there for approx 15-20 minutes, she yelled out "attention do not leave your children unattended. This is not a playground!" I approached her to ask If there was a problem. Was told my kids were making a mess and I'm not to leave them unattended. My kids are teenagers, and they were just shopping f for clothing. The racks were stuffed and almost impassible to shop. They weren't playing or making a mess. They were shopping. We left without buying anything due to the extremely rude treatment by the "manager" as she identified herself. She looked like she was a teenager herself. read more

I Walked into the goodwill store in mount joy today and saw a card table ( too big to carry around ). So I took it to the register and ask if I could keep it there while I shopped . The young lady said ok . Then the manager came running over toward me and said she couldn't hold the item for me while I shopped . I said , " what will you have me do?" She replied , " you'll have to pay for the table and then finish your shopping." I basically said that was ridiculous and I paid for the table and left . I won't return. I found that the statement was unwelcoming and rude to someone who frequents the store . There are way too many very sweet boutiquey thrift stores around with much better staff and , frankly, much cheaper prices. Goodwill now charges 7.75 for a shirt. You can go to boscovs and get new on the sale rack for 6.99. Totally agree with the other reviews that comment on rude staff here. But it's primarily the manager . The young girl at the register was very sweet . read more

Yvonne the asst. manager is rude every single time I find her with my disabled daughter. Always makes comments and is judgmental. She is passive aggressive for no reason. especially for a place that is supposed to give jobs to those that are disabled. Not sure I've come across a more miserable person. the store is a mess for how many workers stand around there. read more

I was so displeased and disgusted by the way I was treated at this goodwill I wish I didn't have to give any stars. I walked into the store and asked if they could change my $100 bill. I was then showed the door and told to go across the street to a PNC bank. I explained I was just over there and since I could not change it over there because of not having an account. This was my 3rd place I went to that's refusing to help me. She didn't care she wasn't gonna help me out and still showed me the door. I think she was a shift manager. Then the sweet cashier suggested if I buy something she could change it with the money from her drawer. So I found 3 things to buy. And the manager was still rolling her eyes and kept repeating over and over to the cashier you are not going to have enough money in your drawer to change it. I ended up wasting $13 just to change the $100 bill! Well she did and she helped me. So I had gone to 3 different establishments within this shopping mall and no one not one person helped me but that sweet cashier. I will never be back and will always make sure I have enough change the next time going out for lunch! read more