A few months ago I took my watch to Leitzel's Jewelry in Lebanon to have it serviced and regulated…read more Since I got it back it has not worked correctly it's either gaining or losing time every freaking day it doesn't seem to hold the time for 24 hours like it has done before and when I contacted them they were rude to me and when I put up a review on yelp they accused me of trying to ruin their family business. Today I took my watch to Brent Miller in Lancaster they have a sterling reputation. Their watchmaker opened up my watch they said it looks like it never been serviced the inside was dirty and is both gaining and losing time and the gasket which is supposed to be replaced so it remains waterproof was the original gasket that was in the watch and never been replaced. I cannot say enough negative things about Leitzel's Jewelry, they completely screwed me and had me pay a couple of hundred bucks for either shoddy work and lied and didn't do the work. I wouldn't recommend them to my worst enemy!

Bought a beautiful engagement and wedding ring set. Sterling silver, costume jewelry and just…read moregorgeous! I've lost weight and no longer wear a 7 so hubby took there to be resized. I have had costume jewelry resized before and paid about $75.00. According to the young lady working there they would have to charge us the price as if the diamonds are real! What the heck does the diamonds have to do with the metal? She said return the set and get a smaller size! If I wanted to do that I wouldn't be in your store! I'm not even sure what size I now wear! And I'm being nice about what I've said. I could've said worse. Would not recommend this place. VERY disappointed since they have good reviews!

This family owned business is located centrally on Main St in Mount Joy in a large, stand alone,…read moresomewhat elegant building with ample parking. Upon entry it is a skylit setting of a large number of jewelry display counters. Staff are amazingly attentive and knowledgeable. They offer something to drink and ask whatever they can do to make you feel comfortable enough to spend big bucks on beautiful jewels, watches and other elegant fittings. This is a beautiful store with beautiful expensive things. They are full service providing everything from jewelry cleaning, repair, replacement, sizing, whatever is needed to keep your jewels looking their finest. This is not free. These are high end professional jewelers who know what they are doing. Replacing a watch battery is $15. Making a ring a size bigger, about $125. Replacing a tiny stone and resizing, reinforcing prongs, about $225. If you love estate pieces as I do, there are 3 cases. A gold filigree type emerald ring surrounded by peridots was $1500. A large opal in a gold setting, $1600. A 1960s pink opal, $600. I have to say that skilled jewelers are harder to come by. To stock watch batteries when people don't even wear watches anymore, except us old folks, is no longer a Walmart counter service. If I was in the market for high end jewelry and wanted the lifelong service for my investment, I would be very secure doing business here. This is not a mall jewelry store with bright lights making every diamond seem to call your name. This is a first class, no kidding high end place where you get what you pay for. I took a few photos but was worried about appearing to be casing the joint, so no actual offerings photographed. You will just have to go and see for yourself!

I've bought a lot of jewelry here over the years. Most recently I purchased a stunning engagement…read morering. I've always had good experiences here with good service. The follow up service is also nice.

Had an appointment. The staff was so helpful. I got the ring of my dreams and special ordered a…read morepair of earrings. I had a limited time line and things could not have gone more perfectly!!! Highly recommend this jeweler !!!!

I have had the pleasure of purchasing from VMB for over 10 years now and I can say the experience…read moreonly gets better each time. Whether I am going into the store to pick up a specific piece, purchase for my wife, or just simply shop around; the staff and ownership is always helpful friendly and informative. I do feel you cannot put a price on excellent customer service. It's extremely refreshing in a market where it's not as common to find these days. On top of buying, my wife has had her rings serviced here as well. The service dept. is as good as the boutique. Her jewelry has come back in a timely manner and better than it was when we dropped it off. Service rates are extremely fair as well. So whether it is purchasing jewelry, presents, time pieces, or getting service work done, VMB has been an amazing pleasure to deal with. We will continue to shop there and thankful for such a great business that we can support as customers.

The jewelry shop repaired a high end purse chain for my spouse…read more Needed to be repaired and took 2 weeks I was told that the repair wouldn't be done for three weeks. It was only about $35. It was done in a timely manner. The lighting in the jewelry store was absolutely beautiful. Very nice employees.

Great customer service. Colleen was friendly and very knowledgeable. I am happy with my experience…read moreand will return.

Kathryn brought tears to my eyes when I picked up a ring she brought back to life for me. My ring…read moreholds a special place in my heart and Kathryn worked her magic to enhance its beauty and make it everlasting for me. Don't think twice to visit this jewelry store. Talk with its beautiful owner. Believe me you will not leave empty handed.

I called to find a place that i could trust to install links in my Armani watch. When i arrived, i…read morewas greated by two ladies and right away i can tell by looking at the store, that i was at the right place. The store is very clean and I was very happy to give my watch to the lady, who was very knowledgable about watch repair, so i didnt need to explain much. While they were adding my link, i took a look around the store, and wow they have a lot of options for kneckless, rings, earrings, and more. I am very glad i found this place, it is now my goto watch repair/battery spot for my designer watches. Thanks again for being so quick and providing me professional service.

Mid-Atlantic did a PHENOMENAL job procuring and refurbishing a Russian watch for me. Their…read morecommunication during the process was top notch and their pricing was very fair. An excellent example of what customer service should be. Would recommend them to anyone.

From the owner: We specialize in antique and vintage watches and clocks. All our members are classically trained…read more Give us a call, text, or a message through our website!

They ripped me off from an antique clock that I had told me he could give me nothing for when I…read morefound out it was worth around $3000 and he would trade me for a wooden clock battery operated grandfather clock that was 600 bucks but it didn't not work and I had to buy new guts for it. I would never trust this place with anything. They are crooked as the day as long just like the Trump administration they're crooked as hell.

Needed repairs on the wall clock my late mother gifted us but it was not repairable. Cindy at…read moreMerritt's suggested replacing the works with a battery powered movement. The result was we continue to have the clock and it's functioning as good as the original.

I am thrilled with my service. I needed my engagement and wedding rings resized and have been…read moreputting it off for a while. I brought my rings in on a Saturday afternoon and they were ready about 24 hours later. They both look perfect. I almost cried putting them on my finger because I have missed them so much. I can't recommend them enough!

Laila and Tori took Great care of me. my wife's new diamond ring is beautiful! I'll be back for…read moremore jewelry for sure