We were passing through this town and decided to stop by. First this store in size is huge. It…read morelooks like it used to be to be a warehouse of some type in the past. There wasn't to much name brand clothes but there were some good items. Prices were reasonable for everything. The people were very helpful.

You have lost your way. You are supposed to be serving people who have fallen on hard times. People…read morewho financially struggle and need to clothe themselves and their children and also house themselves needing household items. You have jacked up your prices where the lower socioeconomic people and those struggling right now cannot purchase items from you. This is terrible. Sure, you have rehab centers that no one knows anyone who has benefited from. Yet there you are with your "Apple Pay" and "Venmo" QR codes asking for donations in grocery stores and other places. No more bell ringers. Just QR codes. The products you have donated to you are FREE. They are not the cream of the crop. Broken dressers for $79.00. Filthy chairs for $40.00 each. Side tables made of composite wood that has gotten wet $39.99. Ridiculous. No one wants to pay that for damaged goods. And your clothing just went up also. READ THE ROOM. look at your community .

Treasures for very little...and it's always changing. Huge store...well-lit, must be seen to be…read morebelieved!

Their variety of items is okay. The first impression, however is that items are not bargain…read morepriced. For example, an empty glass candle vase that is 4" tall is priced at $1.99 with no candle. I would price this at 10 cents. Pretty lame. This is not retail.

You can find hidden treasures here from home decor, clothes, books, new mattresses and unique…read moregifts. It's also a great place to donate clothes and household items. I also recommend donating your furniture here. In addition, they offer a furniture pick up service which is extremely convenient. Second Impressions supports the Kalamazoo Christian Schools and it's a fun place to volunteer. I always enjoyed volunteering here when our kids attended the Kalamazoo Christian Schools.

I enjoy going to this thrift store Clean, organized,…read morefriendly attentive staff. Yes. some of the prices seem higher, but still affordable. Some people buy a $7 cup of coffee or a $20 soup & salad lunch but then grumble about a $10 pair of jeans or a $8 sweater. So value is an individual choice Very worth while to check it out for yourself. Great free parking, fitting rooms.

I was disappointed to see the lousy reviews on this amazing establishment. The clothing selection…read morehere is phenomenal, especially for women. There's always something for everybody. Also, the prices are great. Other thrift stores like Goodwill have steadily increased their prices, but Salvation Army is staying at very low and affordable prices. They also always have a tag sale going on where if you get five items of clothing with the tag color of the week it's five for $5 on Saturday and friday I think. That's a banger of a deal. I've only ever encountered kind employees at this place. So there's that. Sure the place might not be super clean but who cares it's a thrift store you know? Probably half of my closet is from this place so good job Salvation Army keep up the good work!

Rude employees, was very annoyed that I stopped in 10 minutes before closing. locked doors…read moreimmediately after I walked out before their closing time. Would not recommend

The staff is so rude! Every single time I'm at the checkout it's been an unpleasant experience. As…read moreI'm unloading my few items, the rude cashier is telling me to put it all on the counter, while I'm putting it all on the counter. She then tells me to pull my card out of the machine. Doing this interrupted the transaction and then she was annoyed I pulled it out too soon. Every single time has been unnecessarily unpleasant. I'd love to support their cause but this location is the worst! Never again!

Electronic are not tested and they sell broken tv and you can't get store credit or refund. The…read moremanager Cheryl is rude to the customer. Cheryl also has made nasty comments to customers that don't speak english. Why does Salvation Army keep her employed there when she does that to customers and heard she does the same to staff.

This store is bare. Donations are skim and the same stuff sits on the shelves. Prices are going up…read moreon junk. I also was told the GM is taking the "Good Stuff" and reselling it.

I would not suggest going to to this particular store. The people are rude and very harsh…read moreespecially head management if you are elderly. I have heard the staff especially managemen make fun of an elderly women for asking a question. Laughing and calling her crazy. If you donate I have notice there is no respect for things as they are tossed around like some kind of baseketball event. The prices are so high. I used to donate and even money during Christmas but can no longer participate. Please note this is my store and maybe other states have better ones. Very disappointed!

This shop is ridiculous with their prices and tags. I cannot support a shop that is price gouging…read moreitems. I get that you are selling for a cause though competing pricing is maddening as this is just a boutique vs a thrift shop. I have recently found several items that have been marked over from a cheaper price to a more expensive price. This is just plan tacky. If you are going to price it higher, remove the old tag. Because of this, I'm steering clear. There are other shops that are more affordable and have better practices than this. Do better please.

So much revolving inventory. What a great cause too. Spend some time here, and whistle along…read morewith great oldies radio tunes. The volunteers are very nice, and they seem to really enjoy what they are doing.

Love a good thrift store and Salvation Army is a nice store with selection of clothes and home goodsread more

Don't even think about applying for a job at the Salvation Army--anywhere but especially at the…read moreKentwood location. Why? Google "Dumpster Fire" Working here means... Constant chaos due to sloppy, inept management and a steady flow of new employees quitting without warning after only a few days on the job. The obese store manager here always seems to have only a tenuous grasp on her managerial responsibilities. Even worse, is the scrawny hag from corporate who has delusions of grandeur despite the fact that she spends most of her time doing the same grunt work and enduring the same drudgery as the regular low-paid drones. In fact, this crone's unrealistic superiority complex tempted me several times in passing, to viciously clothesline her. And just like her two other corporate counterparts, she's clownish and clueless. Add to that, the pay is barely over minimum wage, the benefits are laughable, and because SA is considered a religious entity, if you're let go or there's another scam-demic, you won't get unemployment benefits. So do yourself a favor. Unless you're a desperate low-life loser, give this slave-labor "opportunity" a pass.