Jonnycake Center of Westerly absolutely lived up to the hype. The multi room refurbished warehouse…read moreis filled to the brim with new and lightly used clothing and household items (for other thrifters it reminded me of Pop and Bernat Mill Antiques) each room was organized, clearly labeled, and well lit. I also like that they had a donation ticket kiosk at checkout , where you could pick a tag and that food pantry item would be purchased for a Rhode Islander in need. The employees I interacted with were pleasant and efficient. The prices were on par with other competitors. They also have an off street parking lot directly across the street from the warehouse. This business fills up quickly (they have a waiting line outside when they hit capacity) with patron, so my best tip would be to arrive early, so you have ample time to browse all of the different sections of the warehouse.

Nice large parking lot but there is as limit of how many people they will let into the store so…read moreoftentimes you will have to wait for people to leave before you can go on. Wait isn't king though. Didn't like that they overcrowded the pictures and frames so much that it was very hard to see what was there. On the plus side, the furniture was in good condition and priced to sell at very low prices.

Lot of nice cabinets available and at reasonable prices. Some need a little work but a few just…read moreneed to be cleaned. Saw a couple that we would get but need to measure the area in the home we would put it.

You should be ashamed of yourself! You refused a perfectly good 3 year old $6000 leather sectional…read moresimply because you think you're too good to remove a little bit of dog hair from the bottom parts of the sectional. Only one small section needed to be recycled, but it's A SECTIONAL and specifically designed to be put together with or without that piece. Nice job, you could have made a lot of money. Never again!

This store is GREAT!! I never fail to have a nice experience…read morein this store! The people are super kind and helpful. The prices are great, and they'll usually work with you as well. The quality of the items has also improved over the years. Neat and clean store; easy to find what you're looking for because of the organized floor lay out. Also, the money goes to a great cause.

We bought a number of items from this thrift store. Excellent quality and prices. Money goes to a…read moregreat cause!

I picked up some lovely jewelry - Talbots, Chico's for $6-8. Great deals. Clean, great items.read more

yes, very helpful, lots of choices, prices are fair...they help put things in car with a dolly, so…read morethat makes it easy,..

Selection is outdated and store is extremely small. There was a limited selection of just about…read moreeverything as the store is a boutique. The pricing was fair for the options available and there was ample parking.

Beautiful hall, nice people, very accommodating, plenty of parking, will rent the hall againread more

Great place to go Polka dancing..Check their online schedule or call the bar for more information…read more Super cool people here! Great floor to dance the polka or rent it out for your next party!

The woman was helpful and appreciative of everything we brought. We also wanted our large plastic…read morebins back so she helped us unload everything even though it was within a half hour of closing time

I'm a petite woman and the employees usually offer to help bring the bags/boxes inside. Last time I…read morehad 7 or 8 bags large, black hefty bags, at least half of which were heavy. The man watched me carry them to the door, and struggle to lift them up into the bins. I ASKED for help, so he got up and wheeled the bin out to my car. Then he just stood there watching me do all the work. When I was finished doing his job, he asked if I wanted a receipt. I said yes, and he just stood there, so I just walked back inside and got one myself. I hate to sound entitled, but I have a lot of experience in customer service, and I can't even fathom doing what he did. No offer or attempt to help, and minimal effort once asked.

The place overwhelmingly smells like a little box, which 2 other customers in line in front of me…read morepointed out to the cashier who seemed to have the attitude that customers should be fine with that. Cats roam the aisles and one was sleeping on top of the checkout counter. Avoid this place if you have any allergies or if the smell of feline urine/feces bothers you.

If I could give 0 stars, I would. I dropped off my Husqvarna leaf blower at Johnson's Hardware…read moreRental and Repair in Groton, CT almost 6 months ago for a warranty repair. It was still covered under the Husqvarna warranty, and when I left it with them, I explicitly agreed to pay for diagnostics if the repair wasn't covered. About a month later, they called to tell me the carburetor needed replacement and that they had already ordered the part from Husqvarna. They never mentioned that the repair wasn't covered under warranty. I was told the repair would be done within a couple of weeks, so naturally, I assumed it was covered since they proceeded with ordering the part without informing me otherwise. Two months passed without any updates, so I called to check the status. They claimed there was a delay in getting parts, so I waited. Finally, after nearly 6 months, they called to say my blower was ready for pickup. When I arrived, I was blindsided -- they told me the repair wasn't covered by the warranty, and I was expected to pay out of pocket. I spoke with the Sales and Repair Manager, Gene Conley, who insisted that I had authorized the repair, citing a note in their system. The only call I ever received, though, was to inform me the part had been ordered -- nothing about the warranty status or potential costs. To make matters worse, when I expressed my frustration, Gene's response was shockingly unprofessional. He told me he didn't care if I left a bad review because they have "thousands of customers." I hope this review serves as a warning to others. Communication and customer service matter, and unfortunately, Johnson's Hardware completely failed on both fronts. Save yourself the headache and go elsewhere for your repairs.