Haven't been here in years. Great shoe selection and prices. Tried some items on and noticed the…read moreemployees getting along with one another talking and laughing. It was almost distracting like they weren't at work. I had a lady check me out and she was so concerned with leaving afterwards that she forgot to remove a hangar. I didn't get a bag so I was left folding up both pants and she just walked away. No thank you or have a good day.

I shop here pretty often - it is a fun spot for treasure-hunting. I come for books, framed…read morepictures and unusual art, dishes, knick-knacks, holiday decor, and occasionally furniture. The prices are higher than I'd like for a thrift shop but if you get lucky with the price tag colors then sometimes there are good deals. Stickers are extremely sticky and are put on things regardless of whether it will damage them or not, so be aware that this stuff is a pain to get off if you are looking for collectibles. Parking lot is large and easy to access. Staff is generally friendly and helpful... if you can find them. There is not always someone at the register and the method they have of checking people out seems purposely designed to be the most inefficient and awkward setup possible. Not the staff's fault, but can management consider a re-design of the check-out area? Overall decent store and I love that it supports the veterans. They always ask if I want to round up my purchase as a donation and yes, I do. Great cause and good treasure hunting spot.

it was nice selection of things. the prices of things were kinda expensive for a thrift howeverread more

Came on a holiday. On a Monday midday. It was buzzing. People coming in and out. Good solid…read moreatmosphere. None of the workers talked to us until we asked them a question and then they offered us their thoughts on our outfits and was much more visible and approachable. There's a really good selection here. The men's section is pretty much two-three racks. Which was disappointing. There's a ton of quality options and even better when you come during one of their sales. Came during their pink and blue sale. 50% and 30% off of their clothes. There's boots, hats, jeans, dresses, jumpers, night gowns, slits, lingerie, jackets, jewlery and more. A lot of cute things. There's about 5 different rooms for you wander around. Fitting room is in the back of the store. There's 4 I believe. There wasn't a great range of sizes. The entrance is hidden however. You need to walk down a semi ally to get to the store. I didn't see any signs on the street. There was a small rack of clothes on the sideway which let me know that I was in the right area. Parking is on the street. Depending on the time of day, it could be easy or you'll be walking a few blocks. If you're parking on the main street, make sure you pay for parking during the week because parking enforcement are always around.

I am a woman on a mission. In an attempt to find the replacement thrift store (RIP Payne ave…read moreSalval) I flailed my way across Sheridan on foot in search of new, well old, pants. It's close to my regular grocery stores, so I was really hoping this was going to be the place. All I can say is that it's not not the place. Walking in, I immediately came to face a large security footage screen, as if to deter me from theft. The proceeds of the sales go towards feeding and clothing the underprivileged (they say they even give some donations to the people in need, which explains where all the clothes I throw in those red boxes around town go) which you would hope would make anyone with a conscience pay up, though at the prices they charge, I could see why one wouldn't want to. The prices are more comparable to a low end clothing retailer like Walmart than second hand stores I have grown accustomed to. They also had the colored tags, and I looked unsuccessfully for signage to see if it meant any deals. Their website explains the color would make something half off, which must not have been the case today. I combed through the racks, which are sorted by type and size instead of color. I was able to find one cheaper pair of pants to try on, so I headed to the back, where there were two massive unlocked fitting rooms. They were super clean and spacious with a wall sized mirror, a bench and a rack for returns. I could comfortably kick my legs about (yes, kick, as I was testing the durability) and squat down (butt crack coverage) without worrying about hitting the wall. Side quest accomplished. I had also looked through the rest of the store: furniture, housewares, toys and books. I was disturbed to find a used bottle of mouthwash for sale on the shelf, which is mostly the reason why when deciding between a three and a four for this review, I knocked it down. The cashier asked if I wanted to join the loyalty program, to which I declined, watching my total pop up on a screen in front of me. They're rounding pennies now for those paying cash. Which in the grand scheme of things hopefully means that an extra two cents is helping those they serve. I might come back at some point, with more money in my wallet to poke around, but for a place called Heart, this isn't my new love.

I don't know how I never reviewed the store before, but it's been open perhaps three years now? Or…read moreI've been aware of it anyway for about that long. It's on Sheridan, it's much smaller than Savers, Amvets or Goodwill or any of those kinds of stores, making it a very easy place to stop and do a quick run in if you're looking for something or a quick run in just to check it out. Easy parking out front.

Love the mission of this place. I always leave with my arms full of items, and donate my items with…read moregood conscience!

I like this little place. The prices are reasonable, the selection is good, and it's nicely…read moreorganized even as stuffed full of merchandise as it is. The dressing rooms are cute, too. I knocked off a star for the Jesus music (which another reviewer accurately described as loud and distracting) and the smell. Most every time I've gone there it smells like someone just took a big stinky dump in the bathroom. If you can get past those things, it's really a great little store.

This is a larger location than my home store, so there's more to sift through but more to find. I…read morelove this chain, and this has nice high ceilings, is pretty well organized and full of possibilities. The furniture section is a good size and I almost always find something here. Their baby clothes section is huge and I've bought countless gifts here. Definitely worth a stop and a look around!

You never know what you may find in the almost new, brand new ,or gently used catagories. We have…read morebeen coming to this location and the one it moved from, for a decade, easily. Halloween costumes, imaginative getups, clothing fresh from the drycleaners or in preshrunk, prefaded condition. Toys for young and old, things to get creative and make other things with and guess what????? IT's RECYLCLING! It's environmentally friendly. Some people cannot bear the thought of buying used clothes but did you know that if you want a book to read you can get a paperback for a quarter or a hardcover for a dollar? Things out of print, ideas, music, ornaments, art, you name it is is in here at one time or another. Once upon a time the people of the earth used to consume or toss away good items into the trash but now..... the only thing that limits what you can use from this store is your imagination. I used to work for another location in the city and cannot call them a kind or generous employer, in fact there, they really stink in that department but the second hand offereings on pennies for a dollar are just waiting there to be discovered. An economical environmetally friendly place. Be nice to the staff, you might be the nicest thing they see all day!

This place is adorable! I was visiting Buffalo for the weekend and walked over from my airbnb. The…read moresaleswoman was very friendly and helpful, immediately telling me about various sales. The selection of items was great- lots of high end designers with some mid-tier things mixed in. Additionally, they had a bin where everything was $10 and a rack where everything was 60% off. It's a great size and a sweet space, brightly lit. Oh, and there's a friendly and adorable shop dog! The dressing rooms are large and well-lit. I ended up leaving with two tops. Highly recommend!

Most fantastic consignment/used clothing store ever!!! Everything in here is beautiful and…read morecarefully chosen, the quality amazing and the prices very fair. I love this place more than most other consignment stores I've found in Buffalo. Great taste. Their hours are modified due to covid but well worth planning for.

The owner wasn't very welcoming in the beginning but upon a referral, I figured I'd give her the…read morebenefit of the doubt and consign two items of mine with her. After initially dropping off my two items, one authentic handbag and one inspired bag, the owner told me she would be emailing me a confirmation and contract (which she never did) and would call if/when they sold. After 3 months of no contact, I stopped in to see how the status of my items were. Upon arrival, I was told by the owner that she couldn't verify the authenticity of my items and could not find the serial number on the authentic handbag-- because of this, she said she had tried reaching out to me through phone, left voicemails, and sent emails but never head back from me which is a complete lie because I received no phone calls, no voicemails, and no emails (none in spam folder either). Once I looked at the authentic handbag, I was able to find the serial number within 30 seconds and showed her and she verified it in front of me on her authenticating program all while acting completely dumbfounded she didn't originally find it. Not only was I disappointed that she didn't actually notify me but also, both of my bags were on the floor behind her front counter, amongst other items on the floor not even in their dust bags. I gave her one more chance to sell my items and gave her some grace for the miscommunication. Another 3 months, and I stop in to take my items home because clearly they just weren't selling and the dustbag for my inspired bag was missing and when asked about it, the owner immediately became defensive and started raising her voice at me. She tried to make me feel guilty because she paid $25 of her own money to verify my bag and gave me the certificate for it to keep. All I wanted was for her to look around her store for my original dustbag and she continued to give me attitude and said she'd give me a generic dustbag but that i would have to return to her the authenticating certificate that she paid for. It's concerning how poorly she handled such a small request for MY item, expecting something in return despite the fact that part of my item was lost while in her possession. I'd recommend going elsewhere for any items you want to consign because the owner is just a complete bullshitter and rude.

Classy consignment and designer fashions! The buyer for Catwalk has a GREAT EYE for style and the…read moreprices are very reasonable!! Every piece I've bought from here has gotten me TONS of compliments every time I wear it. You can follow them on Instagram for their sales announcements under CatwalkConsignment or use this link: https://instagram.com/catwalkconsignment?utm_medium=copy_link

Very small and disorganized. Not a lot hanging on the racks, and there were no prices on them. One…read moreof the cooler pieces here were some funky disco boots way up on a high shelf in the corner collecting dust, no visible price tag or size which would likely help them sell. There were a lot of clothes/miscellaneous things in reusable shopping bags stuffed underneath the racks...unclear if shoppers are expected to dig through them. Lots of dust on the floor, got all over my skirt when I bent down to look. There is a bus parked outside that has more items for sale, but again totally disorganized and tons of junk shoved under the racks. This store has potential but the owner needs to put more effort into curating, pricing, organizing, and cleaning.

This shop is a dream come true! I was here last Sunday with a group of vintage fanatics and found…read moreso many treasures. Because she knew we were coming, the owner, Wendy, placed shoes on the sidewalk that led us right to her place. The store itself is small, but that belies the amazement within. There are vintage hats, clothing, jewelry, and all sorts of accessories in this shop. I kept going up to the counter and buying more. My one friend found a beautiful lucite purse and bought it for a song. This store has everything a vintage fashion enthusiast could want! Wendy is a total doll and was so excited to have us. I'd go back solely to see her! The purchases I made there I'll always keep in my heart because they are so lovely. I highly, highly recommend you visit this store and tell Wendy I sent you!