Had a flat on my truck. Called a couple of shops before them.. They replaced it way cheaper than…read morethe other ones in Valdosta. Thanks for looking out for the owner operators.

Please do a quick background search on Jerry Nix. He and his sons like to take money up front for…read morerepairs and rebuilds and never do any of the work. I cant wait to see him in court for all 5 of my cases against him. Btw there are many more like me in line to put him away. I had to put 1 star.

Jerry Finney and the mechanics, parts personnel, and everyone that I've met there start out with…read moregreat attitudes. That leads to helping us at Lowndes County Transportation and Bus Shop to keep the buses rolling.

Horrible repair shop Rush Truck Center of Georgia an authorized dealer of International. Located on…read moreWhitewater Dr. Valdosta Ga. They were to fixed my truck under manufacturers warranty. As soon as they heard the warranty expired they began to try different tactics to increase my bill. They reassembled my "15 International Prostar and failed to put 10-15 out of 20 bolts back in the oil pan. I caught them red handed when I picked up my truck. The mechanic and I went under the truck so I can show him where they were missing from. He got tools while his general/district manager took me inside the office he said to give me my repair invoice. He then claimed to not know where it was at. When I went back outside the mechanic was finish putting the missing bolts in (so I thought). This was all the result of an in frame job. Now on my way home the check engine light came on so the next business day and for the next two weeks I was in and out of this shop. The 4th time I was heading back within 3 weeks I called ahead and the service advisor Paul Thomas said don't bring it back because it was normal for the truck to continue to need an excessive amount of oil due to the pistons they replaced. This was the same problem as I originally went in for. He lead me to believe the problem would correct itself over time. Well in the mean time I kept paying for oil and due to the oil light coming on within days of that phone call I took my truck to another International dealership. They gave their best guess as to what was wrong. I replaced that part twice as well as the other parts other repair shops charged me for. Nothing fixed the problem. Loves repair shop advised me to clean the motor off. When I did I let the truck run for 4 hours and then low and behold I saw oil leaking through the same missing bolt holes. The bolts were never put back in the oil pan. I called Rush they stated the bolts must have vibrated out which they state is not uncommon after time. I took my truck to Ward International in Tallahassee they found not only missing bolts but broken bolts. Rush couldn't explain but denied responsibility. They stated because they did not have a record of my complaint when I picked up my truck that none of their mechanics nor the general/district manager could remember me ever complaining about missing bolts. They advised if I didn't have pictures of the missing bolts at pick up they would not accept liability. Since they never gave me my repair document until a year later I did not know until after Ward informed me that the bolts were broken also, that Rush mechanic also noted on my original repair document that he needed to drill out broken bolts. Bam their is evidence I needed to show the problem existed at the time of Rush repair and the bolts did not vibrate out over time. Additionally, when I provided receipts to show excessive oil consumption continued throughout the entire time from when I left Rush, I received a response from Rush legal department Alexis Wagner, that she couldn't confirm the oil was purchased for my truck. She said that was because I needed a vehicle identification number on the receipts. When do you go to a store to purchase oil and the cashier ask what is the vin number for your truck? Plus Navistar International gives instructions to the dealerships regarding excessive oil consumption. They state they are to simply advise the consumer to keep track of the oil consumption. Although the service advisor never told me to do that because I am a owner/operator I kept record of my all my repair expense and receipts. Nothing is mentioned that a vin number is required on the receipt. Now, the truck had to go back to the shop after Ward fixed the oil pan leak by replacing the gasket, missing and broken bolts and clamp, I check the oil and it has a red tint. Low and behold the ENTIRE MOTOR MUST BE REPLACED the inframe job has failed per the Manufacture Navistar. Ward stated this type of job should never have to be redone especially not within a year. Rush has made so many false statements to deny liability, it is obvious they will sabotage their customers truck to try to unjustly enrich themselves. As most know each time you go to them its $200 plus to diagnose the problem. They have a 90 day warranty but after taking my truck in so many times within a 30 day time span and they never fully remedy the problem I believe when Paul Thomas aka JPaul told me it will resolve itself over time he said that because he needed the warranty period to expire so the bill can be my burden. We are preparing to file a lawsuit against them. I won't tell you to not take your truck this shop but I will tell you that you are doing so at YOUR OWN RISK.

These gentlemen are so kind. I broke down on the turnpike. My anxiety thru the roof, stopped and…read morerepaired my vehicle in 5 minutes. So kind, thank you.

From the owner: We have the best prices in town from New/Use Tires call us today for any roadside repair needs we…read morecome to you

Paid for rebuilds on diesel trucks even had crew assist in brake down of engine. Had to pick up…read morevehicle 1 year later in pieces with parts sold. Jerry and his sons are criminals and will screw you over. Just do a background search. Ive got 5 cases against him.

Mr. Sparks was very quick to assist me with my issues. He was extremely friendly, efficient, and…read moreknowledgeable about the situation and I was back on the road in no time. Very good decision to call him. And he's mobile.

Top notch fleetpride Valdosta Ga....Service center parts etc..... very nice people. Exceptional…read moreservice I give them a 5 star rating from five Star trucking ....Tyler is great

I brought both my truck and RV in for service. While there were multiple issues including…read moreunauthorized charges and a significant price discrepancy, my primary concern is that this shop sent my family down the road in an RV with dangerously weak trailer brakes due to incomplete work. The original quote was $3,000. The final bill was over $5,000. While I understood a ~$350 increase for upgraded RV tires (load range E vs G), the remaining ~$1,850 in additional charges was never discussed or approved. On my truck, I agreed to brake replacement and an inspection. When my wife picked it up, she was told I had also authorized an oil change, fuel filter, and engine oil filter replacement. I had not. We had recently had all of that done and were nowhere near due for it again. Those charges were added without my consent. For the RV (leaf spring replacement, bearing repack, and new tires), we specifically scheduled in advance so that the shop could complete the job in one day as they promised. When we picked up the RV, the trailer brakes were dangerously weak. I alerted the employees before we even left the lot, but was told to test them on the road and that they would likely improve. They didn't. As it was already past business hours, I decided to call first thing the next morning. The owner sent the same workers to my location, but they only inspected one brake, then left without finishing or notifying us even though my wife was outside the entire time. The owner became defensive, incorrectly insisted that checking one brake was enough to diagnose all of them, and stated he couldn't spare his workers to return. I was left to perform the diagnostic troubleshooting myself and confirmed that the brakes had not been properly adjusted after the hub service, a standard required step explicitly listed on my invoice as part of the job. The owner never returned my follow-up calls. The safety of my family was put at risk due to incomplete work. Use this shop with caution.

These guys are so awesome and literally turned my night around when my car decided to break down in…read moreJasper, literally an hour and a half from home. Needless to say, I was in a mood, and I turned to my roadside assistance for help and was directed to Certified. Originally, roadside assistance set my car's destination to a Chevrolet dealership, but it's a Toyota, so after I called Kyle to check the status of my tow, he recommended that I have my car towed directly to Certified instead since there's a mechanic there as well. Tow and mechanic? I'm all for it! William was dispatched to our location, and he contacted me when he was on the way and arrived so quickly! He also patiently waited for our ride to arrive before getting the car on the truck. I was amazed at how smoothly everything went considering it was late on New Year's Evening. My car was diagnosed and fixed the very next day. My fiancé was able to pick up the car the following day. The part, labor, and tow totaled to $400. How awesome is that? You guys saved my life! Thanks so much!