The absolute BEST realty company in the county! Highly recommend Lester Realty when it comes to…read morebuying or selling a house! Extremely professional and knowledgeable.

No response to repair requests: leaky roof, dishwasher broken, windows and paint in poor repair…read more House was not clean before we moved in, took 2 additional days for us to clean the building just to move our possessions in. They will increase your rent as much as legally allowable every year. They auto bill pay charged me 3 times the rent amount causing significant financial hardship. With the billing error the book keeper told me I needed to be "careful" when making payments. no apology given, just placed the blame on me. How does a tenant practice care making an auto-bill-pay payment? Timeline is estimated 2-3 weeks to correct. I was told to take them to small claims court before she hung up on me. Don't rent if you can rent from literally anyone else in town. Slum lord property management.

Zero stars if I could. Took $725 from my $2025 security deposit for nonsense things like accusing…read moreus of having a pet (we did not) when in fact it was blatantly obvious that a dog had previously lived there because my wife is allergic to dog fur. Other things they charged us for were cobwebs when the place is a LITERAL cabin-type house next to the lake. Of course there's going to be a million midges which will bring a hundred spiders. Horrible, horrible place. I rented starting in the winter and didn't know the absolute bug fest in the summer. I'm from out of town so I didn't know how horrid the Klamath midges are. They then charged us for wear-and-tear things like crappy vertical blinds, lightbulbs that WE HAD ALREADY REPLACED. This has never been an issue for me and my wife, as we've been renters since 2017 or so. This is the first place where we had to pay for things they would have done/fixed anyway to prep for the next tenants. Don't rent with Stewart, they will place you in a sh*thole and take away a lot out of your security deposit (out of spite, it seems - they even labeled the cleaning fee as "NO ATTEMPT TO CLEAN" when I fact I toiled over that crap place every night after work for 5 nights).

My wife called with inquiries about a property and after repeated attempts to get said information…read moreI called and spoke with Jack, who insisted he had returned all her calls and e mails. Almost immediately he knew who I was and actually asked me "whats my problem," to which I replied there was no problem, I was merely seeking information my wife was unable to get. I was of course shocked by his attitude and never did get anywhere on the property I was asking about because he "was unable to reach the tenant for their permission to enter the premises." I'm not sure what school of property management he is from, but as both a landlord on my owned property and a renter myself, 9 times out of 10 it is written into the lease that the landlord can enter anytime they want as long as there is 48 hours notice, whether acknowledged by the tenant or not... This guy was totally unprofessional and impolite, and certainly did not "make new tenants feel welcome" as his website states. I guess the housing market in Klamath Falls is so good he doesn't even need to worry about his properties renting! I certainly will not be using them as a housing resource now or in the future, and if you are a property owner considering their services to lease your property, I would definitely think twice.

I rarely encountered any issues while renting property during my travel assignment. However, if the…read moreneed for assistance arose, Raelene, my property manager was a simple phone call or text away. Responses were always prompt, courteous, professional and most of all, incredibly kind. I was never made to feel like a bother whenever I did need to reach out. The rate was a bargain for the cute 2-bedroom, 1 bath. If I ever do return to Klamath Falls, Hyde Realty (specifically Raelene) would be my go-to for potential rentals; she's simply the best!

found the staff to be kind, honest and knowledgeable. They were there when we needed to find a…read morehouse. I will be recommending them to my friends and family.. Good job Ladies!!

Unprofessional, Negligent, and Disrespectful - Avoid AAA Property Management…read more I am a traveling nurse who rented a furnished apartment managed by AAA property from April 27 to July 4, 2025. My experience with AAA Property Management (managed by Kali and Desi) was, without question, one of the worst rental experiences I've had in any state. When I moved in, the apartment was not in acceptable condition. There were broken air conditioners, damaged walls, holes in window screens, scuffed doors, dents, rodent feces under the sink, and even animal waste left in the yard from previous tenants. Within the first week, I had to report issues with no heat, no working mailbox, no access to storage, and evidence of rodents. The property's former maintenance man had recently passed away, leaving many repairs unfinished, and it was clear the management company had no intention of addressing them properly. After reporting everything immediately, I spent weeks chasing updates, leaving voicemails, sending multiple emails, and showing up in person -- only to be met with indifference and outright rudeness. It took nearly a month to get access to my mailbox after being handed multiple incorrect keys and being told by the office manager, Desi, to "go figure it out" with the Post Office myself. When I did, the Post Office confirmed the lock had to be changed -- something AAA Property should have handled in the first place. Basic repairs were delayed endlessly. I had to place buckets under a leaking kitchen sink for days while waiting for Apple Plumbing to be scheduled -- and even they couldn't get access to the unit because AAA Property "didn't have a key." I later found out the staff did have keys and were simply unwilling to assist. Throughout all of this, communication was nearly impossible. Calls went unanswered, emails were ignored, and when I did reach someone, I was met with excuses or hostility. Desi, in particular, was consistently unprofessional, dismissive, and disrespectful. At one point, she even told me to "get a lawyer" when I questioned why I was paying full rent for a property that was never properly maintained or repaired. Despite repeated promises to discuss a rent reduction due to the ongoing issues, no one followed up. I continued to live in substandard conditions with no working air conditioning, damaged fixtures, and unresolved maintenance until my lease ended. After moving out (the apartment left spotless and professionally cleaned by a contracted cleaning service), AAA Property took over six weeks to return my deposit. When they finally did, they deducted over $252 in arbitrary "cleaning fees" and "processing costs." The deductions were unjustified and clearly retaliatory given the number of times I had to escalate my concerns during my tenancy. In summary: Extremely poor communication -- calls, emails, and in-person requests ignored. Unsafe and unsanitary conditions on move-in that were never properly fixed. Disrespectful and unprofessional management staff (particularly Desi). Failure to honor repair timelines, rent adjustments, or timely communication. Improper and delayed handling of the security deposit. I have rented in several states as a healthcare professional and have never encountered a company as unprofessional, disorganized, and dismissive as AAA Property Management. Their behavior was negligent at best and exploitative at worst. I strongly urge anyone -- especially traveling nurses or other traveling professionals -- to avoid AAA Property Management and any property they oversee. You deserve better communication, transparency, and respect than what this company provides.

I would give this company 0 stars. They have no people skills, they talk down to their tenants…read more They sent their maintenance man to my house 2 month's ago he took my bathroom lights and I haven't seen him since! They said he's an outside contractor and not their guy well except they hired him. But for me to contact him myself and I said it's not my responsibility. So they hung up on me.

Very slow process and Terri replies very inconsistently, either at 5:30pm and won't reply for…read moreanother week. She requests more information but doesn't view it/ignores it until way late. Find any other property management!!!! This one is a waste of time!!

Rented from them for 2 years never late. Did a move out walk through with one of them and they put…read moremore stuff on the breakdown of my deposit then what was there. Trying to say I still owe them money when I have pictures and proof of all blinds being replaced. They never fixed anything right. Beware

Unexplained Cleaning Deductions & Breach of Individual Leases…read more Unexplained cleaning fees were deducted from our security deposit without justification, even after I provided photographic evidence showing the home was left clean and in good condition. Management has completely ignored all inquiries regarding these charges. Worse, despite having separate lease contracts and paying our deposits and rent individually, they released the entire refunded amount to only one of the three tenants. This is highly unprofessional, irresponsible, and a potential breach of contract. Proceed with caution if renting here.

Extremely snarky attitude towards me for no reason. Any potential of using this company in the…read morefuture is now out the window. Made me jump through hoops only to not give me any information I needed for my records