Bought paint with the help of the staff. Had a nice surprise at checkout. They had a 40% off…read moresale....score!!

This store has poor customer service and will not own up to their mistakes. Ordered 20 gallons of…read morepaint that was supposed to be delivered Monday, then got told Tuesday about noon when the delivery guy dropped off half my order, I forgot to drop it off yesterday and we only have half your order. Then figure out its the wrong color only to be treated like I did it and no reason to be upset. The manager was very confrontational and just wanted to argue. I got it figured out though across the street is a rodda paint store and Jackson was great plus I saved 400 dollars and actually got what I paid for

The manager Renee Andrade is so informative, kind,and helpful, this is why I recommend this store.read more

I brought in 3 different paint colors to be matched. Renee Andrade did a fantastic job matching the…read morepaints ! She was super kind and very professional and she really cared about getting the colors and the sheens just right-- a very difficult feat--by the way ! I highly recommend this paint store !

I came in at 1:45 with a paint sample. The said they wouldn't do a paint match so close to closing…read more(at 3) because they couldn't get it done in time & I should just go to Ace Hardware. Ace took 10 mins. In & out in 15.

The festool sanding supplies here are the best quality sanding products around…read more The issue with this store i had was their employee expertise is paint was greatly lacking relative to the high cost of their paint I tried to order an additional gallon of paint the same kind I had ordered just a week before. somehow, there was a miscommunication and what I needed over the phone, and I ended up getting a paint color slightly different than the other 2 gallons I had ordered. I didn't notice the difference until I had already started painting, and it caused a huge headache. This could've been avoided by having the information on our account and their system, more clearly accessible, or by having employees with more experience of the painting industry. I ended up getting one gallon of paint at no charge after much debate, but I've been painting for several years and never had something like this happen , if you use Miller paint, be very careful that you communicate exactly the kind of paint you need and ask them what specific information they need to get the right paint. I will never use Miller paint again after this experience.

One of the owners, Dan, contacted me in a genuine effort to compensate for the problems…read more Apparently the person wearing the shirt with "Daniel" embroidered on it was not Dan, but some other employee. Dan offered, and I accepted, compensation and Dan said he would like a future opportunity to fully demonstrate Drake's care and competency. I accept and appreciate Dan's contact and his real apology. Thank you Dan!

This Store Ran By Dan and John Drake Is The Best Place To Buy Your Paint & Painting Supplies…read more Stop For A Visit You Will Be Happy You Did. They Only Stock The Very Finest Quality Products. We Painted Our Home With Benjamin Moore's Paint And It Looks Great.

Great staff, they were very helpful with selecting a quality product to fit our budget. They took…read moretime to explain the different aspects of paint quality and sheen, and have an unused paint return policy. Definitely would recommend.

Bryn was so helpful and very professional. best service and walked the paint out for meread more

I needed to touch up an interior wall at our house. I went out in our garage to get the can of…read moretouch up paint that was given to me 20 years ago by the painter that painted the house and applied the touch up paint. It was way off. Really yellow. The can of touch up paint had numbers on it and the label saying Sherwin Williams. I took this down to the local Sherwin Williams store and was greeted by Spencer, the assistant manager. He said could research the numbers and make the match. Really? 20 years later. He called the store that sold our contractor the paint and they researched the numbers and faxed him the paint formula. All this took about 10 minutes. Spencer got a can and mixed the new paint and on top of it gave us a contractor discount, cause "that's who originally bought the paint" from them. We walked out of the store 20-25 minutes later really pleased with the service we were given. Came home and the paint matched!! WOW!! I didn't think service like that existed anymore. Thank you very much Spencer!!

Love Sherwin Williams. When you need paint, there's really nowhere else to go that carries…read morehigh-quality paint and supplies AND very knowledgeable staff.

Love the friendly, efficient service at Miller Paint. The staff listened about my project, aske…read moreappropriate questions and then efficiently helped me find everything that I needed. I will definitely return for any of my future paint needs. Thank you!

Brought in a paint chip to match. We needed to touch up a room and were trying to avoid repainting…read morethe whole thing as it has a murals on the walls. The color match was perfect! Give these guys the time needed and they won't disappoint.

Unfortunately, the two main employees at this store have been unhelpful and unfriendly during my…read morerecent visits. I couldn't get the answers I needed, which was very disappointing. As a result, I decided to look elsewhere. I found a competing local paint store that provided excellent service and advice. There, I was able to purchase the paint supplies I needed to complete my home improvement projects.

Quaint little mom n pop shop in an also quaint little town. I believe this store is one of the…read moreoldest hardware stores around,150 years i think one of the staff said. They have a bit of everything you may need here, especially great when an unexpected event arrises and the nearest town is Yreka. The staff was very nice and friendly. The old style "home town" feel that many store lack

From the owner: Hardware, Home Improvement, Wood Stoves, Rentals, Flooring, Paintread more

Ordered timber tech decking from Joe at contractor sales on 6-26-26 and was told it would be in on…read more6-30 because there supplier delivers on Tuesdays. I called store on 6-29 to check on order and was told it would be here around 11am. I went to store around noon and Joe was at lunch so another person at the contractor desk tried to locate and couldn't find anything on order so he called distributor and they had no record of order. When Joe got back from lunch he called us and said the product was received by distributor damaged so it wasn't sent. When I asked Joe how come distributor had no record of order he told me that they deleted PO and he had to issue new PO to them. I don't think Joe ever ordered the material to begin with... Honestly I went to QXO because I wanted to give them some business instead of HomeDepot but regret it now. I'd like to receive a call from the general manager at QXO regarding this but I'm not holding my breath.

ZERO star review! I went into Diamond to buy paint. (Because…read moreI would prefer to buy local) The sign states 15% off select Glidden Paint. As you can CLEARLY see, there is nothing that states what is the selected kind that is eligible for the discount. The picture advertised shows the "spread" as eligible so I assumed it was eligible for the discount but the manager Zoe would not honor the POSTED sign stating that if it doesn't ring up as a promo it doesn't count. Well, how as a paying customer am I supposed to know? I am DONE spending my money at this store and will shop at Home Depot from here on out! Do better Diamond-this town is too small for you to not honor what you ADVERTISE!