I really like this store. It's convenient and well-stocked. Their meat counter is great and I always receive good advice from their meat counter. That being said, I could only give Gorman's a 3 because they employ the most unhappy person who is rude, snarly and very unpleasant. I dread seeing her at the checkout lanes and will avoid her. She is unprofessional, mean and is a detriment to your business. I wouldn't still have my job if I acted the way I've been treated by her. I even had a conversation with another customer who witnessed her surliness and received the brunt end of it too. So it's not just me who experiences it. I thought at first that maybe it was just a bad day, but she is like this EVERY DARN TIME! The other ladies and gents at Gorman's are perfectly friendly and helpful. One bad apple spoils the bunch tho. read more

Very handy! Have gone there for years. Can't compete with chains, but they keep prices reasonable. Our Family brand is good. Very good about ordering products that they can if you request it. Good variety of products and selection. Glad to help support our neighborhood grocery store! Nice people work there! read more

It's hard to describe the feeling I get when my husband asks me to "just run to Gorman's" on my way home from work to pick up whatever random necessary (usually toilet paper..) item we are out of. Dread comes to mind. Dread of paying double what I would elsewhere, dread of not having what I need anyway, but most of all the dread of dealing with the miserable women who work the check out aisles. Bitterness and lack of socially acceptable politeness must be a prerequisite to work here. It's almost become a game, counting the number of sighs and betting that no one will smile. For the record, I have never once received a thank you for my business or a have a nice day or anything more than a "yep" when I thank them with a smile regardless. It's so noticeable and consistently the worst customer service in the Lansing area I have run into. Gorman's offers some decent hot items from the deli department and the butcher I see working often is always super friendly and proactively helps patrons who are simply walking by, but the front end of the store definitely needs to shape up or ship out. read more

I like this place. I is a very small grocery store in North Lansing and very convenient. The produce has always bee fresh and they have a good meat selection here. The place is older and they haven't done a lot of updating over the years so if that is important, I would advise going elsewhere. The exit door opens slowly so don't walk too fast or you might run into it. Also the checkout registers are quite old so don' expect them to be as quick as Meijer. The deli has decent food but rarely do they have combo specials so it gets a little expensive ordering everything a la carte. Their tacos on Tues are great though. I work nearby so I tend to by lunch here at least once weekly. All in all, I do recommend this place for smaller scale grocery shopping and definitely the meat counter or deli. read more

For being an independent grocer and specialty meat butcher - Gormans does this well, but don't expect to get everything from your shopping list. I reside about 20 minutes away from there location and repeatedly go specifically for their homemade bratwurst. Anything else I've already acquired usually from another competitor as their prices are typical of a small neighborhood market (again, their choice with meat great, everything else ... $$$). read more

A gem of North Lansing. A great local market with wonderful prepared foods. Staff is nicer now. They may have had a dud. ;-)

Today at 2pm I went here to buy some meat, and the two guys working behind the meat counter were loudly talking crap about me and giving me dirty looks for wearing a face mask ,due to the covid 19 pandemic. The one shorter heavier set guy , sort of Hispanic looking. Never saw him there before. He says very loudly,' " oh God there goes another one" to his fellow employee while giving me an angrily looking at me. Then he says , " some people act like they have no immune system". He said this very loudly as I approached the meat counter to purchase some ground beef from his fellow employee. This guy was not the friendliest either. He seemed upset with me. I have been shopping here for over 25 years and have never seen these two men. I do not appreciate the disrespect. read more

I refuse to buy my burger from any place else. Love the flavor. The butchers are very helpful when looking for certain cuts of meats. This store as been in the neighborhood for along time and has great weekly sales. read more

This place has the essentials. I did all my grocery shopping here the other day, mainly because I didn't want to deal with Meijer crowds on a Sunday, and was sort of let down. Prices are a bit high but I grabbed a cart full of things anyway and checked out. When I returned home and started unpacking I noticed my english muffins were moldy, so I started checking expiration dates. Nothing was expired except the muffins but there were a few items that were close, with-in days of going bad. I don't think I'll return unless I need something unrelated to food. read more

great meat at this store.I don't go any where else for all my meat..GREAT QUALITY...

This place is small and the prices are higher but that is because they don't have the same buying power as huge super stores. I like going here because it is good to support small business and I don't have to walk thru isles of clothing and other non grocery items. They did have one rude lady but I have not noticed her working in a year or so. The other cashiers are very friendly and helpful every time I go (once a week at least) it's dated but give them a try. read more

Always find what I'm looking for quickly and friendly cashiers who help my trip a quick one. (I'm usually in a hurry to get home.)

Worst customer service ever! One of the lady that works the cash register ask me to take my things out of THEIR shopping basket as in if I work there, and it's not like I was holding on to the basket in my arms, it was literately in front of her, oh and this is not the first time, it has happen before. I did not get any please nor thank you, and not even a smile, if you hate your job you should quit, other then that this store will always be a last minute stop. read more